Yotpo: Product Reviews App
All reviews
Very quick. Helped me install my review tab back on my website when it went missing and I couldn't figure out how to fix it.
love the app. there is so much you can with to help drive more traffic especially with social media integration. great customer service too.
Eunice provided great support. He listened patiently to my poor explanation and used my high skills to solve my problems. I was impressed with the extensive support system.
チャットでの対応がとても素早く、そして丁寧で、優しく教えてくれました!AIよりはるかに良い!!助かります!! ............................................
You were such a big help AAAAAAA services thank you so much for helping me you are the best. Thank you for taking time out to help me
Ian with Yotpo support helped me to export all of our reviews in a CVS file. He was great and the issue was solved in minutes! Thank you so much. Melissa
I used the app to get our customers to give us feedback. The reviews not only helped us to know what our customers like and don't like, but it also provided us with social proof.
Although there were some minor issues, but this app works great so far. And the customer service is good, Ed, Sheen and Eunice did great jobs to answer our questions, and fix most of our problems. one suggestion we would like to give to customer service: when an issue is reported, please communicate solutions and associated impacts/risks to customer before take any action. This will let customer to evaluate impacts/risks before implement solution. In whole, we do recommend this app to e-commerce shop
We've used Yotpo for several years. The product has always been great. Recently had some issues that Orly helped me with. I believe the customer service has improved significantly since the last time we had an issue maybe 2 years ago.
Easy to set up and customize. Sheen from customer service helped me resolve an issue I experienced quickly.
Incredible customer service. We had a problem grouping our products and updating our catalog. Junalou from the Yotpo team patiently helped me through the entire process and went above and beyond to get it solved. We will continue to be loyal Yotpo users. :)
We got some awesome help from Jonalou. We had problem with www.shop.lashia.se with reviews and I will give her all credit and fast answers. I will really recommend.
Junalou was extremely helpful in assisting me to set up the app. Excellent customer service. App interface is somewhat clunky and challenging to navigate. Preview pages appear fairly inaccurate.
Yotpo has been a great addition to our site. The customer support from Radly and Junalou has been timely, accurate and really time saving
I like the assistance they provide with this APP. Manny was of great help when I was struggling with Carousel. Thanks again
Yotpo has been great to automate the review collection. Customers can very easily respond to the automated emails to give us reviews and help convert other potential customers
Great support from your agents. Anne was wonderful. Has been helping our business a ton. Thank you so much!
Straightforward app with great indications and customer service, thanks to James from Yotpo for his help and quick response
Jo could support us very professional. We had a problem with install the app but he could solve our problem very fast!
To be honest, I am not a tech person and I really have no idea how to set up an app but Jo assists me so well!! Even though I was sending 1000 screenshots, he was checking and makes sure if I am doing okay or not. However, such great customer support!
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