All reviews

Rating Breakdown

  • 5
    91% (6,419 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 25, 2021

Orly P was great in helping me. Good customer support. He was great at coaching me and providing the correct direcitons.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2021

Easy to use review system and it looks good. The support for helping me to fix any issues has also been excellent. I would recommend this review app.

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

Donald U. helped me figure out every question I had. Special thanks to him... He helped me to adjust the star rating to the correct location.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

First of all, Manny in support team is the best! Cant recommend more! I just got some technical questions as I saw the total rating of the shop in all the products on the collection page. I had followed the trouble shoot but still didn't find a solution. I thought it would take days for the support to assist but the support team is really a top rated team!! Manny in the support team has just helped me via live chat. I didn't even have to wait for someone to come back to me. The team is just there! Manny is very helpful and brilliant. My problem was sorted out remotely. Super happy customer!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

Great app, definitely one of the cleanest looking review apps. Eduardo R was very helpful on the support chat when needed.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2024

Great customer service! great app to navigate and get reviews. 100% recommended if you are thinking to ramp up your website! Arven went over and above to help me!

Using app

Over 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

Although I decided to uninstall the app for now, these 5 stars are for their customer service is top-notch. Ronel assisted me with removing the Yotpo coding. He cut right to the chase and provided a resolution. He also helped me with exporting my reviews. I plan to come back to Yotpo when I'm able to afford their higher plan but overall, a really good app, just pricey for new business owners.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

Muchas Gracias ! el servicio es excelente. me ha atendido Mark Olier, y me ayudo con todas mis dudas.

Using app

About 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 24, 2021

We were able to get all the featured we needed for our site the chat help is also good. I recommend them.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

Great app & live chat. My man Allent M on, had a small bug fixed in no time at all and answered all my questions :-)

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

This app is really helpful! I appreciate the chat which solved my problem in minutes. James was quick, helpful and I highly recommend this app.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

Needed help redirecting my Yotpo account from Woocommerce to my new Shopify store + my reviews and Kenneth was amazing he made the whole migration super easy. Thanks a Kenneth

Store

JWM4x4

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

I have been using Yotpo free plan. I am impressed with the support they extended in configuring the app while I was switching over to a new Online 2.0 Shopify theme.

Using app

Over 1 year

Total reviews

10

Average rating

4.9

5 / 5 Share

Nov. 23, 2021

I love the interface of Yotpo and the features are very useful. ALso chef kiss for the amaizing customer service

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

Best review app around! Lots of extra features, easy to use, best widgets that are customizable, and best customer service, too. It's easy to get answers to questions and get help with any issues (thanks Allen!)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

I love their support team. They fix things within a reasonable time and made my reviews pop even more, Thank you for your service!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

Great work thank spent time to fix issues what i have been putting off for months...................

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

I feel that yotpo is very easy to use, and the customer service staff also provided me with a good service during the process of using it.

Store

spesoul

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

I had some troubleshooting that Mark Oliver helped me out with. He was great! He went above and beyond to go into my account to edit my coding.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

使いやすく、信頼性のあるレビューも集まりやすいのでとってもおすすめです。英語対応にはなりますがサポートも迅速で、インストールや設定がうまくいかずに問い合わせをしたら代行してすぐに運用開始できました。サポート面が手厚いのはユーザにとっては嬉しいポイントだと思います。 2023年追記 サポートのArvenは私たちの疑問・やりたいことに関して的確で完璧な仕事をしてくれました!

Using app

Over 3 years

Total reviews

2

Average rating

3.0