All reviews

Rating Breakdown

  • 5
    91% (6,419 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 21, 2021

I had an issue with reviews not showing on the product page and Ronel R fixed it in a matter of minutes! Thank you!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2021

I had a lot of question about the app and the chat was very efficient. I recommend it highly. Thanks.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2021

This app is very nice I like it and customer service is great Redly E very helpful and Professional Thank you so much Redly E Classic world rugs

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2021

These guys have great customer service, always very helpful whenever I need them!!!!!!!!!!!!!!!!!!!!

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2021

Very pleased with the services! Orly has offered a great help and fixed all the problems. Highly recommended!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

I had a question and Manny T from customer support helped me immediately; the service was fantastic!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

Exceptional App. The service is quite good as well. Nick helped me quite a bit. Anytime I need assistance, the whole yotpo team is super responsive and quick. If you're looking for a reviews app, this one is super solid and worth the money.

Using app

Over 3 years

Total reviews

10

Average rating

4.7

5 / 5 Share

Nov. 19, 2021

I had some questions about orders that hadn't pulled through and used the chat function. Orly P was exceptional and was able to help me quickly and efficiently. Great services

Store

oohbox

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2022

App is awesome, Allent & Lemuel are awesome. They helped me set everything up quickly and just the way that i wanted it and continue to be super helpful whenever I need them

Store

Visanya

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

We are using Yotpo to generate product and site reviews on a couple of online stores of our clients. Yotpo not only helps us to generate reviews but also helps to get additional sales coming from auto-response emails. They have a very responsive and helpful support team in case any help is needed. P.S. Ed, thank you for your recent help:) Zwebra Web Studio Inc. recommends Yotpo service for sure!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

A bit expensive for a new small business, but great customer services. I had a an issue and they were super responsive in helping me fix it. Allen was so helpful with fixing an issue. Unfortunately we've changed provider due to limited upload image functionality the provider. For us, image uploads and social proof are super important, but Yotpo does not make it easy.

Using app

Over 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 18, 2021

Excellent service, I change my website to Shopify and they transfer all the reviews. They answer by email quickly.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

I was trying to delete my accout and they help me within 5 mins. Authentic and fast customer service!

Using app

1 day

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 18, 2021

We recently started using YOTPO and just love it! Support is great, support staff is knowledgable and fast. Can't recommend enough.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2022

James was super helpful and answered my many questions. My issue was resolved very quickly. Excellent customer service!

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

The customer service is fantastic - big shout out to Jeorge Kenneth V & Ruzsel John who both helped installed the new 3.0 widgets onto my site with ease - Thank you so much!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

Requested customer service through the app Chat. Manny T has very helpful, my issue was sorted out within minutes.

Using app

Over 6 years

Total reviews

7

Average rating

4.7

5 / 5 Share

Nov. 17, 2021

I like this app though it should be easier to locate new reviews. The best part is when Donald U helped set up the reviews carousel in my Shopify site! I tried myself wasted a lot of time so tried chat and Donald had my carousel up and running on my site in minutes! It’s such a tremendous benefit to have chat agents like Donald who are available and competent !!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

very helpful and responded to my request asap. even put the code in for my reviews to show on my product page

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

Yotpo has been great for my store and brand and super easy to configure and implement. The times I have run into technical issues their support team has been responsive and quick to resolve the problem

Using app

Over 4 years

Total reviews

1

Average rating

5.0