Yotpo: Product Reviews App
All reviews
Don't be inticed by their free plan or low priced plan. The moment you will have more sales , you are in trouble with yotpo. We were early yotpo clients for almost 4 years. Then they decided to raise their prices x10 and they removed us from their plan without any hesitation. They didn't grandfather our plan , just removed our plan and offered to pay $800 for the same functionality we had for $35. There are very good alternatives here for reviews. Don't use them.
Thank you for taking the time to leave your feedback. Please know that we completely understand your frustration and we apologize for the inconvenience. We have looked into your case and it seems like there was a billing issue which is why your account was downgraded. A customer support representative has reached out with a solution but sadly, we have not heard back from you. Please reach out to us at any time and we will be more than happy to assist you.
Ed was fantastic support and managed to help me even though I hadn't yet published my theme. Very helpful and efficient. Thank you
We love Yotpo for our store reviews. Every time I've reached out for help on the chat I've had great service. Junalou and Ronel were very helpful in figuring out some issues we had. I highly recommend the app.
JamesYotpo gave me this evening. I was having difficulties exporting my csv report. He downloaded it for me. Very swift and helpful service.
I've been using this app for over year and I'm very pleased with it. I had some questions about upgrading my plan and Allen has been very helpful via chat support.
Great team of people who have helped us with some really difficult transitions in our business. Yotpo has allowed us to get closer to each customer with ExtremeMist. Nothing but gratitude and a round of applause to Eunice, Orly & James C. Thanks for the outstanding efforts from you and a host of others who've help us reach our goals!
thanks a lot for your patient and help. Trying you best to fix all the questions i have. Your good service makes me think that I should pick yotpo.
Junalou was very helpful in assisting with account updates and made the process very quick and simple. Thank you for being efficient and helpful.
great service from Yotpo! Today I met Anne and got great support! I would like to try this app now for my website!
Rilu Jane was awesome, fixed our issue promptly and when asked to go a few steps further also executed these as requested with no issues at a all. I would not hesitate to recommend the service. Thank you very much :)
Thank you for taking the time to leave a review. We're happy to hear you had such a positive experience with our customer service.
This app is exactly what we needed to help with conversions. Lots of great testimonials poured in as soon as we installed it. Junalou was incredibly helpful in getting it all installed for us and answering all out questions. A lot of value on the free app!
Thank you for your review! We’re thrilled to hear that you’re already seeing the positive impact of Yotpo on your site.
Yotpo's customer service has been phenomenal every time I use it. Today I worked with Radly, and they helped me out on a couple different questions. A great service with great customer service!
Thank you for taking the time to leave a review. We're constantly working on improving our customer service and we're glad to hear we hit the mark for you.
I dealt with Louanne who helped me transfer reviews from our old shopify store to the new one. Great service and done in a timely manner.
Thank you for leaving a review, we really appreciate it.
Radley was great in retrieving my reviews when I changed the theme. All very quick and efficient. Great app, great service.
Thank you for taking the time to leave a review!
James C helped me get my old reviews back on my new site when I could not figure it out myself. Thank you so much. I recommend using the chat feature for immediate help.
Thank you for leaving a review. We're happy to know you had a positive experience with our customer service.
I use this app to collect reviews. Their customer service is 10/10, with chat service available directly on the website. I love Yotpo, super helpful and useful app!
Thank you for taking the time to leave a review, we appreciate it.
Customer service for Yotpo with Junalou was great. My questions were answered super quick and easy. Great experience :)
Thank you for leaving a review.
Ed, the colleague i spoke to via the live chat literally took it away! I told him the issue I was having, gave him permission to my website, and the problem was resolved in 4 minutes. Great service!
Thank you for leaving a review. We're constantly working on improving our customer service and we're happy that we hit the mark for you.
Great and fast service. When you don’t know the technology, Mark helped me a lot. thanks mark,i will use yotpo
Easy to use app, straightforward to navigate, and responsive support. I would recommend this for collecting product reviews..
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.