All reviews

Rating Breakdown

  • 5
    91% (6,421 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 12, 2021

A huge thank you to the excellent customer support team at Yotpo. I have now set the app up on eight sites, at two different levels, and running two different themes. I have had to contact support for installation issues a couple of times, but primarily to update the admin email address (which I had to do for all of the sites). The app is running great so far and I cannot fault support. Thank you to all I have dealt with: Eduard, Lemuel, Howell, Nick s, Rilu Jane, Kenneth John M, Ronel R, Lemuel and lastly but by no means least, Eunice P. Happy so far.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2021

We are still trying the review platform but we can say Yotpo has an excellent Customer Service, thanks especially to Rhenant for the help :)

Store

ALFYO

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

Great & quick customer support! Manny was very helpful. She was able to provide all changes needed very efficiently. Allen at Yotpo was also quick and great at fixing technical issues.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2022

Support team are always quick and helpful. Thanks Lemuel for your help today. Got the answer quickly.

Using app

Almost 2 years

Total reviews

4

Average rating

4.5

5 / 5 Share

Nov. 11, 2021

Nick was so helpful - I needed to fix some problems with the widget and he fixed it immediately. Nick, love you buddy.

Store

Doywo

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

Nick was amazing and very helpful. Quick and helped with just what I needed. I needed to add a reviews carousel to my homepage as well as a badge and he did just that.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

Great reviews app. immediate response. Fast issue fixing. UI/UX can be better. Thanks for the app Yotpo!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

This is the second time i use this app for an project and the Support is great. Howell Keith R was able to help me resolve and fix app on my webpage.

Store

DG-Spot

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

Donald U. helped me so much with all my queries. He was also friendly, informative, and insightful. Answered all my questions and help me optimise my store with Yopto. I could have not asked for the best assistant. Impeccable service!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

I'm very satisfied with this app, the customer service is excellent and Eduardo R, was able to help me resolve and fix the app on my website. I highly recommend

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

This app works! We just had to switch to another app because of cost. and Allen from Yotpo helps answer questions and resolve my issues! Thank you!

Store

Centric

Using app

Over 1 year

Total reviews

8

Average rating

4.6

5 / 5 Share

Nov. 10, 2021

Support service is excellent, staff is friendly and patient, helped me to solve my questions. Thank you!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

James was so nice and very helping. Amazing ! Great app, great customer service ! Thank you so much +++

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2022

Orly P was very helpful and sorted my issue out very quickly. JAMES SAVED ME FROM A CODING NIGHTMARE. INSTALLING MY REVIEW CAROUSEL FOR ME. THANK YOU SO MUCH . SUPER QUICJ RESPONSE TIME TOO.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

So far so good! I’ve gained some customer reviews, which helps build trust from potential consumers. Gimbert was also very helpful in assisting me with getting my email settings corrected!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

I was frustrated with this app because of my theme, so I decided to contact customer services. I expected it to take a while, and boy, I was wrong. I met Gimbert, and Gimbert was responsive and helpful. Gimbert even got back to me in less than 48 hours by fixing my theme's code to work with this app, and it works wonderfully! Thanks, Gimbert, and I appreciate your customer service!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

Great customer service with instant response. Highly recommend Yotpo Product Reviews for all your product reviews.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

Great app and great customer service! Eunice was quick and so helpful! I would recommend Yotpo to any site for reviews.

Store

PureAC

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

Have used this app for a while now and I´m so pleased with it! And most of all, some of the best suports I have experienced! Quick and service minded!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

Thanks Orly for the super swift help and for showing me via screenshot how I can export reviews myself

Store

Afari

Using app

Over 2 years

Total reviews

2

Average rating

5.0