Yotpo: Product Reviews App for Shopify

Yotpo: Product Reviews App

Build trust and boost revenue with product reviews & UGC
Rating
4.8
Feedback
4,409
Reviews
Chart
#106
Shopify

All reviews

5 / 5 Share
May 16, 2021

Yotpo's support team is the best in Shopify. They are quick, experienced, kind, and super responsive. Ed from Yotpo support team helped us with switching to a new theme and reintegrating the app, he was super helpful and really appreciated his communication and expertise. Thank you Ed!

Store Using app Total reviews Average rating
Rovectin Skin Essentials About 1 year 2 4.5
5 / 5 Share
May 16, 2021

Rilu Jane provided excellent customer service, because of the representative I would recommend Yotpo to anyone with an e-commerce business.

Store Using app Total reviews Average rating
DaintyByBey About 2 hours 3 5.0
5 / 5 Share
May 15, 2021

I had Radly today, she was very nice and able to help me with my store issue. I am totally satisfied.

Store Using app Total reviews Average rating
Gran Dam Collection 3 months 1 5.0
5 / 5 Share
May 15, 2021

Great product, easy to use and great customer service. Have had several instances they stepped in and helped me even with coding to make the presentation on our site perfect.

Store Using app Total reviews Average rating
Marciante and Company About 2 years 2 5.0
5 / 5 Share
May 14, 2021

Love the customer service from Junalou on this app. Due to some other social media updates, I lost connectivity. I was able to redo most of it, but since I'm not too techy, I got stuck on the API secret key stuff. Junalou was immediately available to chat, easily understood my issue, and walked me through it. Done! Then he noticed my widgets were also gone, so he fixed that right up within seconds! Honestly, I think the customer service is sometimes more important than what the app does. I highly recommend yotpo. AND Junalou!!

Store Using app Total reviews Average rating
Pineapples and Palm Trees Over 2 years 5 5.0
5 / 5 Share
May 24, 2021

The customer service via chat with Eunice was quick and painless -- we have repeatedly found Yotpo customer service to be some of the easiest and most efficient to deal with.

Store Using app Total reviews Average rating
Layers Probiotic Skincare 6 months 1 5.0
5 / 5 Share
May 14, 2021

Amazing support, thanks especially for Manny who did solve our problems right away. Really good app and sends automated review requests.

Store Using app Total reviews Average rating
Wulf and supplies Over 2 years 3 5.0
5 / 5 Share
May 14, 2021

the customer service is great, reply fast. The review widget has a bug in the primary color. I change the color but it doesn't show up in the site, I ask for help from the Livechat and they solve the problem for me immediately. highly recommend.

Store Using app Total reviews Average rating
韌 REN About 1 hour 1 5.0
5 / 5 Share
May 13, 2021

Marry Ann was very helpful with setting up my reviews. Would definitely recommend this app just because of the customer service she provided!

Store Using app Total reviews Average rating
3Z Dental 12 months 2 5.0
5 / 5 Share
Oct. 14, 2021

Using Yotpo has been great for our store. The interface is very easy to navigate and the customer service, particularly James and Manny, is always very responsive and helpful!

Store Using app Total reviews Average rating
Hilma About 2 years 4 5.0
5 / 5 Share
Dec. 10, 2021

Donald U was a great help! Solved our problem and was super helpful. Glad to have great customer support.

Store Using app Total reviews Average rating
nicestuffclothing.com About 2 years 1 5.0
4 / 5 Share
May 31, 2021

Eunice and Ed have been great when helping me, hoping this all comes to life once my emails go out! Product sounds awesome, fingers crossed!

Store Using app Total reviews Average rating
5 / 5 Share
March 3, 2022

I used this app, I am happy with this, all good features and most preferable app. Step by step guidance and excellent support. Specially thanks to Reinier D. who has always been ready to assist me ever. Thanks, Budyy.

Store Using app Total reviews Average rating
Pixies Gardens Almost 2 years 11 4.4
5 / 5 Share
May 13, 2021

Love working with Yotpo! They have amazing customer service and a really easy-to-use system. I love that they do everything from reviews, social connecting, and a points system.

Store Using app Total reviews Average rating
Daily Ritual Apothecary 4 months 1 5.0
5 / 5 Share
May 13, 2021

Super helpful customer service! They quickly attended to my issue and helped me out. I'm pretty picky but they were very patient

Store Using app Total reviews Average rating
duke and daisy 20 days 6 5.0
5 / 5 Share
April 3, 2023

We've only just downloaded Yotpo and already the customer support has been great. Junalou quickly helped me solve an issue. Look forward to seeing the rest of the app's offerings and helpful support. UPDATE: Required customer support again a few months later and it continues to impress. Jo L. was extremely helpful in solving an issue and repeatedly checked in with me after being transferred to other agents. Very happy with Yotpo! Just had another successful interaction with the Yotpo support team. Grea to see a SAAS business that truly cares of their customer's experience. Thank you Doner for your help.

Store Using app Total reviews Average rating
Elastique Athletics Almost 3 years 3 5.0
5 / 5 Share
May 12, 2021

Always helpful, quick responses from the Yotpo support team. My questions are always answered and Yotpo interface is very easy to use.

Store Using app Total reviews Average rating
DMOS | Pro Shovel Tools Over 2 years 3 5.0
5 / 5 Share
May 12, 2021

So sick - looks great on the site. Had an issue with the install, but Kate sorted me out right away - easy peasy. Love it!

Store Using app Total reviews Average rating
5 / 5 Share
May 12, 2021

The app works very well especially for someone like me who cant code. Their customer support is amazing. They provide instant solutions and are ready to help you through their simple chatbox. Noren today helped me place the rating carousal on my website which I was struggling to do on my own. She also created an extra tile so that I can easily adjust it on my own in the future. Thanks so much, Yotpo & the team.

Store Using app Total reviews Average rating
ISAK Over 3 years 8 5.0
5 / 5 Share
May 12, 2021

I have just set up Yotpo on my store with the help of Ronel - I couldn’t have asked for anyone more helpful, thank you Ronel

Store Using app Total reviews Average rating
Olive & Rosie 1 day 1 5.0
Previous Page 154 of 221 Next

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.