All reviews

Rating Breakdown

  • 5
    91% (6,421 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
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5 / 5 Share

July 11, 2023

Aplicación muy útil con buenos resultados, pensando en ampliar a un plan superior. La atención siempre es rápida y eficaz. Ruzsel John N Excellent support!!

Store

Atticgo

Using app

Almost 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 19, 2022

テーマをバージョンアップした所、yotpoの星がホームページ、商品ページに表示されなくなり、チャットで問い合わせたら10分以内に全てが解決しました。 有り難うレムエル C! 日本語でのチャットもスムーズでした。

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 10, 2021

Great support - quick to assist when there are issues. I struggle with importing reviews from Cratejoy, because my files somehow omit information when saving to a CSV. Support takes the time to fix and import on my behalf.

Using app

4 months

Total reviews

2

Average rating

3.5

5 / 5 Share

Nov. 9, 2021

Thank you to Eduardo R for all his help with installation and integration of the app onto Shopify store. The process was smooth and my website is ready to go! Thank You so much - Katherine www.coconutluxe.com.au

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

app works great and has very responsive support. had an issue with website integration and connected with Donald and he had the issue solved in under 15 min.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

I was having trouble submitting a manual review and contacted support. Ed responded, but he was very kind and impressed with his response!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

The app is very easy to use.When I don't understand something, Allent of the support team will reply me in time. This app is a good choice.

Store

Aimvein

Using app

About 17 hours

Total reviews

3

Average rating

5.0

4 / 5 Share

Nov. 9, 2021

The app itself is great, however I did not realise I had to install a widget for the reviews to be visible on my website. When I contacted the support team, I had a quick and efficient response and they sorted this out for me. Fast and great service! Thank you

Using app

10 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 9, 2021

Figuring out how to get an email sent to all customers who purchased product in the last 90 days. Fast and helpful response from Ronel R.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

Kenn was so helpful and answered all my questions quickly and kindly. I used Yotpo for several years and eventually decided it's too expensive for how few customizations you can make. But the customer service is great.

Using app

About 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

I needed help adding reviews to my products and Happy helped me out. Everything was perfect. I love this app!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

Amazing support. Eunice P. from Yotpo helped me out to upload the reviews and helped out with other queries too. Excellent customer service!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

responsive service. worth the cost. We asked customer service to help us reinstall the app because we are moving to a new theme, no dramas. recommend

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

I am pleased and proud to say i have only been a Yotpo customer for 24 hours and ive had exceptional help from the team, in particularly from Jo Lorenz D. Excellent customer service from Jo!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

This is a very user friendly app...but still, I couldn't figure something out and I was able to message someone (Eduardo R) for help at 9pm on a Monday. He helped me right away, it took a few minutes and I was able to move on to the next item on my task list! Just had another great experience! Rilu Jane B helped me SO much! I feel like I owe her $1000 because her help was so valuable!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

I'm new to the app and have needed a lot of help getting started. The customer support team has been great so far! Very happy with the service!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

We have been using this app for years - very happy with the proposition. Customer support is excellent, and they are constantly releasing new features to help drive conversions and serve customers more effectively. Highly recommended. Ethical Bedding

Using app

Over 2 years

Total reviews

6

Average rating

5.0

4 / 5 Share

Nov. 8, 2021

We are using this app to send out review emails, and Howell was very helpful answering some questions. Good service!

Using app

10 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 18, 2023

Super service client ! la personne en ligne avec le chat m'a aidée à configurer les avis sur mon site, je suis très satisfaite ! la personne était patiente et très claire, elle m'a bien aidée ! merci beaucoup Le 18 août 2023 : Nouveau contact avec le service client aujourd’hui : j’ai été aidée par John B qui fut efficace et réactif. Mon problème a été résolu rapidement, je suis très satisfaite, merci beaucoup ! 18 août 2023 19h50 : Many thanks to John G who soldes à second problem very quickly

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2021

great customer service, really helpful with all tasks that are needed to be done! you can contact them any time

Using app

4 months

Total reviews

4

Average rating

4.8