All reviews

Rating Breakdown

  • 5
    91% (6,421 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
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5 / 5 Share

Nov. 2, 2021

We use this for our website and I love the UX , the easability to make changes and mostly the support! the team is very helpful to make sure Yotpo is working well for our store. Thank you!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2021

Excellent customer service, friendly staff, helped me with issues and solved promptly. Highly recommend the app and support available for your store.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2021

Great customer service! Pretty good app and as an amateur in this world, I'm liking it.. thank you!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2021

I just had a super awesome chat with Ronel R for support on getting a customer to update their review because he was happy with our customer service. Ronel was friendly and fast, what more could you ask for?

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2021

Their customer service is amazing. Gimbert did a fantastic job assisting me. He completed all the tasks.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2021

Awesome service and great site I just started using it and had some questions and customer service was there right away

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2021

This app is a great asset to collecting important information for my company. Also the help chat was extremely helpful when answering my questions. Very happy so far :)

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2021

They completely helped me with a question I had in importing and exporting reviews. They are very good!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2021

Great service. Customer support helped me transfer all my reviews from our old Woocomerce platform to our new shopify platform.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2021

Amazing customer service! I don't have a developer and wanted to change some settings, they did for me and it was super quick and efficient!

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 2, 2021

Great review app that does a whole lot more to help spread your message. Also awesome customer service team, helped me fix my code in minutes over chat!!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

Eduardo was really helpful he assisted me in getting everything i needed! I really appreciated his hard work in walking me through the process.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

We faced several challenges importing our reviews, however the support we received from Manny was outstanding! He responded timely with helpful solutions to our problems. Thanks Manny!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2022

Great support and great service. They are always super fast to help. Pricing is good also. We are overall very satisfied!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 31, 2021

The app is very useful to show my clients reviews. The customer service is quick and efficient, in my case Ronel help me to set up the review widget on my site.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 31, 2021

アカウント設定上のメールアドレスを変更したく、ヘルプなどに情報が見当たらなかったことから、チャットでのサポートをお願いしました。 Yotpo側ですぐに入力変更対応してくれ、その場でたった数分で解決しました。 スムーズで温かなサポートに感謝しています。

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 30, 2021

I just installed the app the other day. I'm still working on details, but I can say I already love it. Also, a big thank you to Eunice P from the customer service who was super fast today in responding and helping me solve a problem almost immediately.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2021

This is one of the best if not the best review service/app out there with top-notch support always ready to assist.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

We've just installed the app and still figuring everything out, but judging by the great customer support we've received so far we foresee a long and prosper relationship.

Using app

8 days

Total reviews

4

Average rating

5.0

4 / 5 Share

Oct. 29, 2021

Just downloaded the app so I'm yet to see how it pans out. Customer service is great though! I'll be back to update my review in the future.

Using app

About 1 month

Total reviews

1

Average rating

4.0