All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,380)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 3, 2021

The customer service at Yotpo is by far one of the best I have seen. Ed was able to help me import reviews from a different app I was using. No comment about the app yet but it seems like the resources are there to help me with the transition.

Using app

About 2 hours

Total reviews

8

Average rating

4.9

5 / 5 Share

May 1, 2021

Fast and Great customer service from Gimburt. The app is really helpful to our brand. Would highly recommend.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2021

I don't like writing review but they were really fast at responding. I was really shocked at the speed most places take some hours or I have to wait til Monday to get some help.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2021

I received great customer service and help from Junalou. I was walked through how to make changes and was given recommendations on how to make my website better. 10/10 would recommend this app to others

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

April 30, 2021

Eunice was a legend helping be get sorted with my reviews. Definitely recommend the platform if you are using Shopify.

Store

SPARX

Using app

Over 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

April 30, 2021

I had an issue with setting up my account for my store, Gimbert was very helpful to quickly resolve my problem

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2021

Jo Lorenz and Manny were AWESOME! this is the kind of customer service that makes you stay with a company for ever!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2021

Gimbert was super helpful! I'm a small shop and needed help with the widgets. Gimbert listened to my concern over a quick chat and fixed my widgets to reflect how I want to run my business.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2021

Junalou has been superb ! - being a 'newbie' I messed it all up but on the live chat Junalou assisted me and went above and beyond to help me achieve what I wanted !!! Very patient, informative and a delight to talk to - Thank you Junalou !!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2022

In wenigen Minuten hat mir Allen von Yotpo professionelle Unterstützung geboten. Ich kann YOTPO nur weiterempfehlen!

Store

Kibemo

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 20, 2021

Updated 5.20.21: Junalou was super helpful in adding the star ratings to my collection pages too! We were seeking a solution to help add the star ratings alongside product listings at the top, and with a little help from support we were able to implement. Thank you!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 29, 2021

Great support, definitely would recommend to use this app for you store. i was assisted with support in a fast manner. thank you

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2022

Joian Z was so helpful with a customization request I had. Super appreciative of the friendliness and great support! This is by far the best reviews app on shopify :)

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 30, 2021

Orly was GREAT! I was having a problem having my reviews stars showing since I changed my website theme. He took his time to fix my problem and made sure all was correct before publishing. He was great work with.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2021

Anne was so helpful when I need assistance with how to add my store logo to the email that is sent out to my customers! Love this app!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2021

I worked with the tech support and they are great tech support. Very patient to communicate. great to work with.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2021

Fantástica aplicación y atención al cliente, normalmente trato con Sheen y me resuelve siempre todos los problemas.

Using app

4 months

Total reviews

3

Average rating

3.7

5 / 5 Share

April 28, 2021

This company is great!! I started out with the free version to collect reviews and their customer service was phenomal. They helped me with all the requests i had

Store

Zwïta

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2021

I love this app! It lets our customers know how other feel about our products. Their customer service is excellent, Eunice was amazing, professional and very quick!

Using app

Almost 8 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 27, 2021

The support agents are very proactive and understanding. They knew their product very well, and never hesitate to help you out.

Using app

4 months

Total reviews

1

Average rating

5.0