All reviews

Rating Breakdown

  • 5
    91% (6,421 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
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5 / 5 Share

Oct. 29, 2021

It has many functions and is easy to use. Also, the support speed was fast and I was able to solve the problem immediately. Wonderful. Thank you very much.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

Very responsive and awesome support team especially Nick who has helped resolved our query very efficiently. Thanks Nick! Will recommend to other users.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2021

Always have had a ton of help on our websites. Orly recently helped us out and we were lucky to get him to help us out! Today I got lucky with KENN T. A rockstar! I wanted to send him a TIP... but that feature does not exist yet. Ty guys

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2021

Eduardo was extremely helpful in adding Yotpo to our current theme. He did so without affecting the live site and gave me helpful instructions on who to talk to next.

Store

Icky

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2021

Ed was extremely patient and helpful in setting up our widget. I had multiple issues that he was kind enough to walk me through step by step.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2021

Lemuel helped us with the on-boarding and was incredible! Thanks Yotpo team, we're excited to grow our community with you!

Store

Mintier

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

I use this app to help me collect reviews and so far so good. The customer service is on point and very responsive. I needed help adding my reviews to my product pages and Jeorge investigated my issue and promptly fixed it and added it to my theme. The customer service never disappoints!

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2021

Haven't used the app but the support feels fantastic! I used the support chat to edit the placement of the reviews section and very easily and quickly they change it!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2021

I was having some trouble with setting up and contacted Allent at support who was very helpful. Thank you.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

I had issues with coding as it was not integrated properly. I was connected with George and in less time he was able to fix it. He was great, friendly, quick and totally understood what was my issue. Great service from George and Yotpo team!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

I needed assistance in ensuring the app was properly installed on my website. Orly P, the customer service rep, was extremely patient and helpful and made everything seem simple. Thank you so much! I really appreciate your help.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

Very good plugin, even better service, responsive, that's what I wanted. Thank you very much for your work.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

We are just getting started with YOTPO so we can't speak to how well it works as a platform. However, I can't speak highly enough about the integration process with Shopify. I am not real savvy when it comes to coding and so I reached out to YOTPO support and connected with Manny T who made the entire process a breeze. I let him know what I needed and he provided clear instructions and got everything connected the way I need it to be. Keep up the good work!

Store

Renova

Using app

5 months

Total reviews

3

Average rating

4.0

4 / 5 Share

Oct. 27, 2021

Ho appena iniziato ad usare l'applicazione e ho trovato qualche problema sia nell'importare recensioni che per importare i widget sul sito. Nonostante questo ho risolto i problemi grazie al supporto clienti che è davvero disponibile. Purtroppo c'è bisogno di un po' di pazienza

Using app

14 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 27, 2021

Amazing app and amazing customer service! Easily set up and super helpful when I needed help!! Thank you so much.

Using app

3 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 27, 2021

I had some questions and asked for help. Howell Keith from customer support was amazing! Thanks for helping me out. Appreciate!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

Great customer support, they created a reviews page for me within the twinkle of an eye. I recommend this app to anyone.

Using app

4 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 3, 2022

Nick S helped me a lot! He was a big help, awesome service :) He re mapped a review and did it super fast!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

Great app for reviews, especially for a new store. Always very prompt and helpful support when needed.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

Yotpo help desk is very successful. The support I got from "Eduarso R" and "Eunice P" was just perfect, he solved our problem very quickly.

Using app

5 months

Total reviews

1

Average rating

5.0