All reviews

Rating Breakdown

  • 5
    91% (6,421 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
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5 / 5 Share

Nov. 17, 2021

Customer support was excellent in helping me resolve an urgent issue of my own creation that happened during install. Had another issue and customer support was extremely helpful again. Great service!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

Was having some widget re-install issues after I changed themes - but support (Jeorge) responded quickly and got my reviews back up and running. Thanks so much!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

Ive been using Yotpo for years across multiple stores. Not only does the app function extremely well the customer service I've received has been amazing!!! Lemuel with the customer support team went above and beyond to help me with a few things he honestly didn't have to. Made a world of a difference for me! Yotpo has a lifetime customer in me and ill be sure to tell everyone I come across this is the only solution for reviews!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

Thanks Jo Lorenz for helping The Sweet Kitty Club with adding our widget to the site. Big help! kuddos

Using app

About 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 25, 2021

Radley E was so helpful - this is aigret app with free version and especially fabulous because of the instant online chat support you can get. Always a positive experience - very helpful staff.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

Great app, great customer service! Nick S. is the best. He was very helpful and professional. He resolved all the issues that we had.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

Rilu & Nick! - was very helpful with my queries! I got all of my reviews imported over with no issues! will defo be happy to use their services again!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2021

I like the Customer Support.! They Helped me a lot in adding reviews widget on my Website Product pages and Product grid as well. ThankYou!

Store

kneefix

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2021

I was having issues with manually uploading my past reviews. But customer service was there to help me get everything set up. Thank you!!! As a small business owner, customer reviews are gold.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

Excellent customer service and support. My rep this morning, Eduardo R. was amazing! Knowledgable, helpful, and he fixed my issues in hot second! Thank you Eduardo :)

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

Very helpful staff and an easy to use platform. Would strongly recommend for building customer trust on any website

Using app

26 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

Manny and the team from Yotpo is awesome! Yotpo is well worth the money and will pay you back many times over.. Been using them for close to 10 years.. You pretty much set it and forget it and reviews just starts rolling in! Recently needed to migrate my product reviews to a new website and Manny made things very easy! Took less than 24 hours and all reviews were published to the new site.. Thank you!!

Using app

About 8 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

I added the app, but the colours weren't sitting well with our theme and made the copy unreadable. The support team helped me to change these colours over live chat really quickly. I feel they could be there for any other small support changes.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

Very impressed with Yotpo and it's functions. Their customer service has been incredible. Donald has been a huge help in setting up the app and customizing it too our needs. Thank you Donald and Yotpo!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

Just installed the app and had some doubts, the customer service is very quick to respond and James helped me clear my doubts and resolve my problem, Really looking forward to use their service to maximize our sales in near future.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

Great app, excellent customer support. Been using it for years on several sites and I've been happy with the function & support the whole time.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

Allen at Yotpo helped me with my issue and was very easy to communicate with. We now have the star rating visible on all product pages.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

My shop SunsetApple.com looks sooo professional now. Thank you, Happy! You're awesome! Customer support is A+++++. I love the Yotpo Product Reviews app! It's a must for each website.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

Eduardo R helped me and was really patient and did great in assisting and showing me how to resolve my issue.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

Superb customer service from the team at Yotpo, in particular Orly was excellent at helping me with my Yotpo/Shopify queries. Thanks again!

Using app

9 months

Total reviews

1

Average rating

5.0