All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (152 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,463)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 4, 2021

Fast, responsive and very helpful. Provided quick and easy information to help resolve my issue. Thanks for your help!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2021

Great experience and support so far. Gimbert assist to make sure that everything was set up correctly to take advantage of all the features.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 4, 2021

Amazing app for verified reviews, super easy to set up and use and they have great customer service. Five stars

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2021

Such great service from the start that also wasn't robotic responses like other help chats. Helped to add the widget installation onto my shopify site. Thanks again for your great help.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2022

Yotpo and James have done an amazing job in helping us with our issues. Not only is it a great platform service overall, but their customer service is excellent.

Using app

12 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 3, 2021

I've been using Yotpo for a few years now. Their customer service has always been top notch. Sheen helped me recently with a review that wasn't showing on my review page. The fix was super fast after my inquiry. I highly recommend!

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 3, 2021

The customer service at Yotpo is by far one of the best I have seen. Ed was able to help me import reviews from a different app I was using. No comment about the app yet but it seems like the resources are there to help me with the transition.

Using app

About 2 hours

Total reviews

8

Average rating

4.9

5 / 5 Share

May 1, 2021

Fast and Great customer service from Gimburt. The app is really helpful to our brand. Would highly recommend.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2021

I received great customer service and help from Junalou. I was walked through how to make changes and was given recommendations on how to make my website better. 10/10 would recommend this app to others

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

April 30, 2021

Eunice was a legend helping be get sorted with my reviews. Definitely recommend the platform if you are using Shopify.

Store

SPARX

Using app

Over 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

April 30, 2021

I had an issue with setting up my account for my store, Gimbert was very helpful to quickly resolve my problem

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2021

Jo Lorenz and Manny were AWESOME! this is the kind of customer service that makes you stay with a company for ever!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2021

Gimbert was super helpful! I'm a small shop and needed help with the widgets. Gimbert listened to my concern over a quick chat and fixed my widgets to reflect how I want to run my business.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2021

Junalou has been superb ! - being a 'newbie' I messed it all up but on the live chat Junalou assisted me and went above and beyond to help me achieve what I wanted !!! Very patient, informative and a delight to talk to - Thank you Junalou !!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2022

In wenigen Minuten hat mir Allen von Yotpo professionelle Unterstützung geboten. Ich kann YOTPO nur weiterempfehlen!

Store

Kibemo

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 20, 2021

Updated 5.20.21: Junalou was super helpful in adding the star ratings to my collection pages too! We were seeking a solution to help add the star ratings alongside product listings at the top, and with a little help from support we were able to implement. Thank you!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 29, 2021

Great support, definitely would recommend to use this app for you store. i was assisted with support in a fast manner. thank you

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2022

Joian Z was so helpful with a customization request I had. Super appreciative of the friendliness and great support! This is by far the best reviews app on shopify :)

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 30, 2021

Orly was GREAT! I was having a problem having my reviews stars showing since I changed my website theme. He took his time to fix my problem and made sure all was correct before publishing. He was great work with.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2021

Anne was so helpful when I need assistance with how to add my store logo to the email that is sent out to my customers! Love this app!

Using app

3 months

Total reviews

2

Average rating

5.0