Yotpo Product Reviews & UGC

Oct. 20, 2021

Talk about some killer customer service. Highly impressed with the app and the services they provide.

Oct. 20, 2021

I love this app and all the possibilities. Also got good help with costumizing from both Eduardo and Lemuel.

Oct. 20, 2021

I needed to change the opacity and color of my reviews tab after doing a Google Analysis. Donald from Growth Support answered my chat and helped me navigate. I went back later to check and it was unable to save. The great thing is that Yotpo sends the chat and I was able to respond and still chat with Donald who fixed it for me and now it's live. That was fast and the best client service on a back end provider I've had in a long time. Thanks for making it so easy!

May 20, 2022

Lemuel & Howell Keith R from Yotpo, who assisted me with importing site reviews was great, the team is always willing to help. The app works well and is proving to be very helpful gaining reviews...would highly recommend.

Oct. 19, 2021

Capturing reviews from our customers is such a breeze. Also, the customer service is phenomenal! Whenever I need help, the agents are only a chat away and are always able to take care of my problems. One particular agent, Kenneth John stood out to me the most. He was quick to get my reviews back on my website after a theme change and took care of another issue that I saw, with no hesitation. SO beyond thankful for Yotpo and the Yotpo team!

Oct. 19, 2021

This app is great! Service is fantastic. Nothing was a problem when I wanted reviews shown on different pages. Would recommend. Great help also with social integration.

Oct. 19, 2021

good experience.. i contact customer service. and inmediatly receive support. and fix the problem.... i recommended....

March 9, 2023

Back again with another amazing review! Thank you Doner for your assistance tonight. I should've asked for help earlier. You were so quick to help and fix my problem. Thanks again! If it was not for Lemuel from Yotpo, I'm not so sure I would have been able to figure this out without losing hours of the day. Thank you so much Lemuel and the Yotpo team for your help and for making this less stressful! 10/20 Another night with this company and again they blew me away with customer service. Reach out if you need help, they will help, ANYTIME!

Oct. 19, 2021

Easy to use and great service. Switching over to Shopify I was sent a personalised video of a how-to-do task just for me. Thanks Sheen

Oct. 18, 2021

This app gets my store lots of great reviews. It's easy to use for both me and the customer. The dedicated SEO page was easy to install with the help from Support. Allen was very helpful and quick, he talked me through it and it was done in a few minutes.

Oct. 18, 2021

Great customer service via Live Chat. Don helped by installing Yotpo on the new Dawn 2.0 theme in less than 20 minutes. Great help - fast and working straight off the bat - thanks Don.

Oct. 18, 2021

Jo was very polite and the best part he fixed my issue. The reviews were showing up in two different places. Amazing!

Oct. 18, 2021

Great features in terms of product reviews, website widgets and social proof. The great customer support is a bonus

Oct. 18, 2021

hello wow this best application for reviews. i had problems to import review but thanks god to the great help of Rilu Jane she helped me sooo muchhh

Feb. 28, 2022

Thanks to Nick for patiently answering my many questions, at the same time, Yotpo is a great app, efficient and simple to use, and the customer service responded in a timely manner, which quickly helped me solve the problem.

Jan. 22, 2022

Effective and easy to use. Recommend to anyone who is starting out with their store. Great support as well! Orly P was a massive help!

Oct. 18, 2021

Very reactive and efficient service. A support that listens and can make technical changes for you, I have already used this service twice and always satisfied.

Oct. 18, 2021

The Yotpo widget wasn't visible on my site because i changed the theme. I must say that Mark and Ronel were a great help. They were really patient and resolve the issue quickly and made sure that everything worked properly before ending the chat.

Oct. 17, 2021

10 star service !! Definitely Worth the pay in terms of design, service & features. Mark was so Helpful, fast and responsive. He did all the installation/ Review widget and also created a review page on my store ! Im so happy I've chosen this app that has a team I can depend on. Everything was done in less than 30 minutes.

Oct. 17, 2021

There are so many features even on the free option that it can be a little overwelming at first. A message to support and Kaiser came to the rescue doing a quick install for us, it's not quite as it should be but I'm totally confident Kaiser will resolve this quickly. I would see us upgrading plan to a paid version very soon.