All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (152 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,463)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 20, 2021

Junalou was great and really helped me, quickly and efficiently. Great app and even better support. Thanks!

Using app

9 months

Total reviews

4

Average rating

4.8

5 / 5 Share

April 23, 2021

Wonderful and friendly service! I had some trigger adjustments to make to our automatic review requests, and Junalou was fantastic in resolving this so quickly. Amazing app and service!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2021

Manny was great! I was able to customize a lot for my busienss. Very helpful. So far so good with the app, no complaints

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2021

The app is a must have for your products rating. Among other features, it loads fast, and pushes the reviews to your site and your social media channels. The support is quick and effective. Manny, from Yotpo's support, helped me fix a review push within seconds. Thanks a lot again for this great app, and the professional team behind it!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 22, 2021

Anne was superb and very helpful. She went above and beyond to help me and the app is a superb addition to the site.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2021

We installed it a few days ago. So far everything is exceeding expectations. Customer Service is one of the best we have encounter through many apps and years using shopify apps. We read some reviews about costs and we were a bit careful, but if you also do your homework and actually read and try to learn how to set up the app, you will find out it is incredibly helpful and you can spend only what you want to spend. Again, customer service is great, so do not hesitate to contact them. We are happy! Special thanks to Kate who was super helpful. She went above and beyond. Also, we recently experienced some troubles with the new Premium account. However we were happy that the technical support was very helpful. Specially James. It was super easy to showcase our reviews. Thank you again.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

April 21, 2021

Yotpo is probably the best marketing app in the Shopify app store. It provides tremendous ROI and the social proof it generates greatly increases conversion rates. Their customer support is also top-notch!

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

April 21, 2021

Donald was the most helpful customer support person ever! Helped me so much with what was for me a complex issue. So relived that he was so knowledgable and willing to help above and beyond.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2021

Amazing customer service and super easy integration. Their new live chat service makes things 100x easier!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2021

The customer service is great! I was struggling with adding the code to my theme and they logged in and did it for me. Now everything looks wonderful on my website. I am very happy with the app and customer service. Strongly recommend.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2021

Radly was very helpfull, this is a great app for having reviews on your shopify website :) now I have the rating star on my website

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2021

The customer support from Jo Lorenz was out of this world. He stayed online and addressed every single request from me. 10/10 would recommend! You're in safe hands!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2021

Awesome app with great customization and incredible customer service. Mary Ann is so helpful! Highly recommend this app!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 20, 2021

Wonderful customer support today! Junalou was very helpful in getting us started with Yotpo and letting us know about options we hadn't implemented yet and helped with that! Thanks, Junalou!

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 20, 2021

Support Agent Anne was amazing today in helping me switch some reviews around! This is why YotPo is the best!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2021

Prompt and helpful customer service. The support assistant I got in touch with via Live Chat was very kind and answered all my questions in a timely manner. The app is packed with so many useful features too!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2021

Ottimo servizio, disponibili, cordiali e super operativi. Risolvono i problemi o le richieste in tempo lampo... Una critica costruttiva ci vuole inserite anche il servizio in lingua italiano, allora si che sarete 5 stelle lusso... Adesso solo 5 stelle...

Store

Rohome

Using app

7 months

Total reviews

8

Average rating

5.0

5 / 5 Share

April 19, 2021

Great support and so promote with helping me with my issue. Friendly and really helpful in resolving the problem for me.

Using app

11 days

Total reviews

3

Average rating

4.7

5 / 5 Share

April 22, 2023

Timely support is very important to us. The app is efficient and Yotpo support team is friendly and helpful, especially Allen M, his prompt support is very much appreciated. I like their all in one app so I don't have to install too many different apps for the different functions also. So far so good. Thanks to the Yotpo customer services for the help.

Store

EASVEN

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2021

Super powerful app, and the customer service is great too. Any time I get stuck (I'm a newbie,) the nice folks on the Live Chat fix my issue for me. As a new "solopreneur," the biggest pain point for me has been learning the ins & outs of over a dozen new apps, but it's been a breeze taking on this one! Anne helped me in record time, and Ronel has also been a great help. Thanks!

Using app

3 months

Total reviews

3

Average rating

2.3