All reviews

Rating Breakdown

  • 5
    91% (6,421 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
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5 / 5 Share

Oct. 14, 2021

These guys are amazing. I was looking to hire someone to help with implementation but the guy in the chatbox is ready to roll and help get everything set up. If you don't have YOTPO installed on your shopify store you are missing out.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

I used the live chat on Yotpo to get assistance with my reviews on my shopify app, in live chat and James C helped me fast and efficiently, i didnt even have to try. Great service. Thank you

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

All the support team at Yotpo have been super helpful getting us setup. I'm excited to see what the apps bring :) James & Doner were very helpful just now

Store

EXALT

Using app

15 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

I contacted Yotpo customer service chat because I was having problems seeing my reviews and star ratings on my website. Ronel the customer service rep helped me installed the proper widgets on my website and within minutes I was able to see the reviews and star ratings.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

Customer service with this app is 5/5. I'm so grateful for the wonderful CX team at Yotpo. Especially with such a quick turnaround. Kenneth, you're the best <3.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

Customer service was truly world class. My reviews stopped working due to a shopify update. My man Ronel had it fixed within the hour.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

THE CUSTOMER SERVICE WAS excellent. The person i spoke with was extremely patient with helping me to properly install the app and get it working. i highly recommend

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

Rhenant fue excelente con el servicio. Resolvio mi problema enseguida y fue amable al hacerlo. 100% recomendado. Gracias!!!!!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

Love Yotpo's customer service chat. Super easy to get help from folks who know. Don is the best. Thank you!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

Very impressed with their customer service! Eunice was very quick to help out and figure out my review uploads. Highly recommend!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

The Yotpo customer service team helped us hands on with an issue that we were encountering. I was very impressed by how much they cared for diligently solving the issue.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2022

Rhenant was great a super fast with helping me! I used this app for reviews from my customers and I love it! The customer service is super friendly and the quickly help with any install issues!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2021

Amazing help from Orly P. He was quick to respond and was patient with my questions and requests. Thanks so much again for your help!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

set up the app today, relatively easy and I am happy with it! James C from support helped and was great!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2023

Customer service was great! Helped with my inquiry quickly and efficiently. Definitely would recommend this app. The customer support is also very helpful and efficient!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 12, 2021

App support is very helpful and fast! It didn't even take 4 minutes for my query to be solved. Kudos to Orly, the app support.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2021

Great app and Ed was very responsive and helpful to get the code install on my site correct. Highly recommend.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 6, 2021

Great app and great support! <3 i wanted to change the language from english into german an ed helped me very quick Happy, Ronel and Jeorge helped me to integrate some things. Everything is perfect Also Eunice helped me to find the review carousel code. He is also very patient and explained everything very clearly! Mark Oliver helped me to delete something on my product page. He is also very kind.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2021

Jo was excellent super diligent and fast with my inquires! That's my review. The site is forcing me too write 100 character's so bla bla bla

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2021

Kenn from the support chat was very helpful with some setup issues I had and helped me get them fixed. Great support service

Store

Sessu

Using app

About 2 months

Total reviews

1

Average rating

5.0