Yotpo: Product Reviews App

April 17, 2021

I've had the app installed for a couple of months and have been really pleased with the ease of use and great customer service. Junalou from Customer Service helped me with a simple issue that I was having trouble with and provided awesome service. Junalou also pointed out another issue that I wasn't even aware of with my review count layout on my website and fixed it for me quickly and professionally! Really pleased with the app and the service!

April 17, 2021

Im not English Speaker, but supporter (Elven) is so kind and I could solve my problems and question. thanks a lot. Shopifyに詳しくなく、日本語しかわからない私ですが、なんとか意図を読み取って対応してくださりました。ありがとうございました！

April 16, 2021

Excellent customer service. Well done! If u need anything reach to James C. He is very helpful. Thanks

April 7, 2025

Awesome customer service was shown by working with Wendyle and amazing patience throughout the process in helping to get the widgets and making sure everything was placed perfectly for my company website . Everythingwas AMAZING !!

April 16, 2021

Great customer service with setting up this account. Looking forward to getting started, have heard wonderful things about this reviews app.

April 16, 2021

I had some problem with setting the theme, but Don was extremely helpful, he did from A to Z to complete it for me, really appreciate his kind, thank you so much again Don, and thank you Yotpo too!

March 14, 2022

Customer service with Yotpo is wonderful. Junalou helped me figure out a couple small issues I was having and while doing so noticed I hadn't installed all the functionality of the package I was subscribed to. I few minutes later we had it installed and running great. Thanks Yotpo! UPDATE: Yotpo service continues to impress. I have contacted them several times recently and each time the problems are dealt with quickly, professionally, and with excellent communication. Everything to formatting tweaks to ideas for new functionality. I am currently running 3 Yotpo Apps (Reviews, subscriptions, and loyalty). Couldn't be happier.

April 15, 2021

This app is great and the best part is the customer service is always on top of it anytime we need help!

Oct. 8, 2021

Amazing app! I have been using YotPo for several years on my store Curly Heaven, it's a great way to show reviews from real customers, it provides them with a sense of trust that leads to sales. Customer service is also always on point, everytime I have a question or concern it gets handled on a timely manner, huge thank you to Junalou and Manny for providing me with great assistance! CURLYHEAVEN.COM

April 15, 2021

Got helped to install review widgets on the new store theme, one of the support agents really did a good job to manually install them for me and explained what it's for. In the end, my new store looks professional and neat, thanks for her help.

April 14, 2021

A Shopify expert suggested this app. I am liking it so far. App integration set up was so easy to follow, no coder needed. I had sales on a previous platform before Shopify, so I've utilized Yotpo chat support when importing them and for help with other learning curves. The reviews look nice on the page. I feel confident this is going to greatly benefit my business over time.

April 14, 2021

Really loving this app! Easy to use and when I had some questions, Ed from the support team went above and BEYOND! He was so helpful and such a pleasure to work with! He quickly address my needs regarding the review widget and even offered to help customize my product page so customers can easily see and/or rate our products! Thanks again Ed!!

April 14, 2021

We have been using Yotpo for 2 years now and absolutely love it. It works flawlessly and is very professional. The support team is the best, they will help you with all of your issues! Keep on going guys.

April 13, 2021

The first review app I have used with Shopify that was actually user-friendly and didn't slow our site down! Within 2 days reviews have been collected from customers and displayed on our site. The support from Yotpo is excellent as well, getting the answers I needed quickly through the online chat. Junalou was so helpful with the reviews tab and SEO page setup!

May 20, 2021

A brilliant app for us. Also the help Russ & Ed have given is unbelievable. Couldn't recommend more!

April 13, 2021

I have been using Yotpo for a while now and I absolutely LOVE this app. I have made sales from the reviews being posted on my Facebook page. And when I had a support issue, Ed was right there on chat support. He was quick, knowledgeable and gave outstanding support. I was very, very impressed with him. I recommend this app very highly.

April 12, 2021

I have used Yotpo for multiple businesses. The new and improved customer service is second to none. Gimbert My Support Agent was an immense help. He went above and Beyond.

April 12, 2021

Great customer service - Eunice was very helpful in answering all of my questions. I am excited to now integrate Yotpo into my website.

April 12, 2021

I was having trouble installing the review seo page and getting a particular button to work. However, both Ann and Ed were a great help. They were efficient and thorough.

Oct. 8, 2022

Excellent customer support! I changed the theme of my store and the app wouldn't automatically install to my new theme properly. Support came and manually edited the code to make it work. Thanks again!