Yotpo: Product Reviews App

April 9, 2021

Manny helped me with a few general questions and then noticed that I had installed some things incorrectly. Manny then fixed my installation and made the reviews look awesome! Thank you so much!!!!

July 28, 2022

I'm super happy with Yotpo. I've been a user of both the review and the rewards module for years and recommend it to everyone! Great support as well.

April 9, 2021

This app is one of the best out. Customer service is top notch and I love that you are able to do a live chat at anytime and receive help. Great app!

April 8, 2021

Don was amazing! I loved this app and when I needed help I was amazed that their customer support is even better than the product. What a great product and amazing team they have working for them.

April 8, 2021

I used the Chat function right from my app and Anne knew exactly where to go to fix the problem, she got the widget installed on my theme without hesitation. It looks great! and the service was fast and easy. Thank you

April 8, 2021

We have run into some issues with reviews not automatically publishing and the correct amount of stars/reviews displaying on certain pages of our website but overall happy with the app and their customer service team's quick response time. Anne has recently helped us clarify some things and deserves 5 stars!

April 6, 2023

I have been using the free version of this app for a while now. I believe it helped me collect more reviews by sending follow up e-mails to customers and having a third party collect these reviews increases the reliability. I needed help today and Junalou made my day by a clever approach to my problem and saved me precious time. Very patient, helpful and kind. End result was over my expectations. Thank you so much Junalou and YOTPO. A big thank you to Gimbert today for helping me set up my new Template. Exceptional service as always. Thank you. An update today; I updated from the free plan to basic plan and Simoun Francis and Daniel, Rhenant helped me a lot with setup, a big thank you! The help is always available when you need it.

April 8, 2021

Great and fast service, they resolved the situation with reviews instantly! Appreciate the help guys!

April 7, 2021

I am very impressed with this app-- I reached out to customer service to see if I can have my reviews posted on my website and Manny was super helpful and went above and beyond the original question I asked! I was able to add the reviews to my website, and Manny helped me find a color that matched my website! I am super happy with the level of customer support from Manny.

June 4, 2023

Quick and awesome customer service and Great help by Warly, completed my request on the spot, Thanks all.

April 7, 2021

app works as described, easy to set up and outstanding after-sales technical support (thank you Noren)

April 7, 2021

Five out of five. James assisted me seamlessly. I will use this app forever I guess. I have been using other reviews app too, but this one looks the most professional.

April 6, 2021

The app is easy to use; however, there are some issues during my experience which I think are not quite convenient. Whenever I want to change the widget's display, it doesn't show immediately even though I select the "immediate update" button. This thing also happens with the auto-publish review (They told me that the review is published within 24 hours, but I thought it's supposed to be posted right after being submitted). Also, there is no "import reviews" part on the app at my end, and that's quite weird, but they did help me input it on the website. In general, the team is really supportive. They helped me to fix those problems quite fast. But if those above issues are fixed, it would give a better experience for users.

March 4, 2022

Update 2022! Lost my reviews and a quick note to Yotpo and they're back. Always a pleasure working with these folks. Nick, you rock! Thank you so much for all your help. Thanks Yotpo for the product. Just wow! I have been trying to get the reviews fixed for some time. Junalou came through and fixed everything for me and even added some extra review coding for my products page. I don't have a lot of time to be working on apps, etc. and Junalou took charge and made it all happen. The conversation rocked, they knew what to do, and just great people to work with. Much aloha!

April 6, 2021

Mary Ann was very helpful & so kind. She went out of her way to help me. Definitely had a great experience!

April 6, 2021

the app works well on my website, and the customer service is good, nice app to collect customer review

April 5, 2021

So far so good. Just signed up and having trouble finding specific settings. I was surprised that the live chat option was pretty much immediate. Still a ways to go before I can really make a fair evaluation but Eunice from the live chat was awesome - knowledgeable, efficient, and pleasant!

April 5, 2021

I use this app for reviews on our site. Manny in particular has been wonderful to work through support questions with. Helped me move the reviews and style them to exactly how I wanted. 10/10 would recommend.

April 5, 2021

Great App and very friendly and helpful customer support! I just contacted their customer service team, Mary Ann. She is great and I absolutely satisfy with this App!

April 2, 2021

I'm writing this review to thank Junalou for the support I received today via chat. I asked Junalou a bunch of questions and Junalou stayed with me for over half an hour and patiently answered them all. Highly recommend based on the customer support alone.