Yotpo: Product Reviews App
All reviews
Customer service with Yotpo is wonderful. Junalou helped me figure out a couple small issues I was having and while doing so noticed I hadn't installed all the functionality of the package I was subscribed to. I few minutes later we had it installed and running great. Thanks Yotpo! UPDATE: Yotpo service continues to impress. I have contacted them several times recently and each time the problems are dealt with quickly, professionally, and with excellent communication. Everything to formatting tweaks to ideas for new functionality. I am currently running 3 Yotpo Apps (Reviews, subscriptions, and loyalty). Couldn't be happier.
This app is great and the best part is the customer service is always on top of it anytime we need help!
Amazing app! I have been using YotPo for several years on my store Curly Heaven, it's a great way to show reviews from real customers, it provides them with a sense of trust that leads to sales. Customer service is also always on point, everytime I have a question or concern it gets handled on a timely manner, huge thank you to Junalou and Manny for providing me with great assistance! CURLYHEAVEN.COM
Got helped to install review widgets on the new store theme, one of the support agents really did a good job to manually install them for me and explained what it's for. In the end, my new store looks professional and neat, thanks for her help.
A Shopify expert suggested this app. I am liking it so far. App integration set up was so easy to follow, no coder needed. I had sales on a previous platform before Shopify, so I've utilized Yotpo chat support when importing them and for help with other learning curves. The reviews look nice on the page. I feel confident this is going to greatly benefit my business over time.
Really loving this app! Easy to use and when I had some questions, Ed from the support team went above and BEYOND! He was so helpful and such a pleasure to work with! He quickly address my needs regarding the review widget and even offered to help customize my product page so customers can easily see and/or rate our products! Thanks again Ed!!
We have been using Yotpo for 2 years now and absolutely love it. It works flawlessly and is very professional. The support team is the best, they will help you with all of your issues! Keep on going guys.
The first review app I have used with Shopify that was actually user-friendly and didn't slow our site down! Within 2 days reviews have been collected from customers and displayed on our site. The support from Yotpo is excellent as well, getting the answers I needed quickly through the online chat. Junalou was so helpful with the reviews tab and SEO page setup!
A brilliant app for us. Also the help Russ & Ed have given is unbelievable. Couldn't recommend more!
I have been using Yotpo for a while now and I absolutely LOVE this app. I have made sales from the reviews being posted on my Facebook page. And when I had a support issue, Ed was right there on chat support. He was quick, knowledgeable and gave outstanding support. I was very, very impressed with him. I recommend this app very highly.
I have used Yotpo for multiple businesses. The new and improved customer service is second to none. Gimbert My Support Agent was an immense help. He went above and Beyond.
Great customer service - Eunice was very helpful in answering all of my questions. I am excited to now integrate Yotpo into my website.
I was having trouble installing the review seo page and getting a particular button to work. However, both Ann and Ed were a great help. They were efficient and thorough.
Excellent customer support! I changed the theme of my store and the app wouldn't automatically install to my new theme properly. Support came and manually edited the code to make it work. Thanks again!
Manny helped me with a few general questions and then noticed that I had installed some things incorrectly. Manny then fixed my installation and made the reviews look awesome! Thank you so much!!!!
I'm super happy with Yotpo. I've been a user of both the review and the rewards module for years and recommend it to everyone! Great support as well.
This app is one of the best out. Customer service is top notch and I love that you are able to do a live chat at anytime and receive help. Great app!
Don was amazing! I loved this app and when I needed help I was amazed that their customer support is even better than the product. What a great product and amazing team they have working for them.
I used the Chat function right from my app and Anne knew exactly where to go to fix the problem, she got the widget installed on my theme without hesitation. It looks great! and the service was fast and easy. Thank you
We have run into some issues with reviews not automatically publishing and the correct amount of stars/reviews displaying on certain pages of our website but overall happy with the app and their customer service team's quick response time. Anne has recently helped us clarify some things and deserves 5 stars!
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