All reviews

Rating Breakdown

  • 5
    91% (6,421 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
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5 / 5 Share

Oct. 7, 2021

Incredible app - it really gives my customers confidence when they see the star ratings and the reviews. And the support Yotpo provides any time I have a question is honestly 2nd to none. Amazing!

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2022

The customer service provided by Yotpo is amazing. We were having some issues with integration and contacted their customer support with the expectation of receiving instructions on how to do what we needed to do to display our reviews and optimize the site. Instead of giving us the instructions, Kenneth from Yotpo actually went in to our site and set everything up to our satisfaction, which took him almost an hour to do for us. The versatility of the site is also great. Wish we would have found this reviews provider first. Update: When our site glitched on Shopify's side, Happy S put it right back to how Kenneth had it. Great service!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

We used Yotpo in our Bigcommerce platform and then migrated to Shopify recently. Ronel helped us to set up our yotpo review carousel. His service was excellent and he was ready to help with other concerns. Thank you very much.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

Eunice was soo helpful! She answered all my questions!! Very knowledgeable and pleasant! :))))))) Shantee

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

Yopto provides a very good service, thank you very much. I will see if I can bring more help to the review in the future

Store

YACUN

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

Customer service is great. I worked with Yotpo Radly and they were very efficient in fixing my issue.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 25, 2022

Today 07/25/22 Warly did a great support, good knowledge and responsiveness. Well Done Warly. Today Djan help with my Plan Upgrade. Well Done. Thanks. Today Nick S have done a Great Job, He was very supportive with my issue, Thanks. Today Eduardo has done a great job for me, I am really trust on Yotpo, the Customer Technical Service is Great....Donald U, Did a Great Job, with my Customer Reviews in my Shopify On-Line Store....Great Job Donald....Donald U, has updated my Carousel Review Code, and my reviews Looks Great, so the customers will be happy. Well Done Donald U. Great Job. Kenneth & Allen from Yotpo was a great professional helping me setting up 100% my app in my On-Line Store. I feel confident with Yotpo because I can count with a high level customer support. I strongly recommend Yotpo. I am happy with them.

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

I needed help installing the Yotpo codes in my theme files and Ronel did a great job. He even customized the codes based on how I wanted everything to look on my store. Great service!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

Great support and reviews came in almost instantly after installing the app. Definitely recommend A+++

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

Thank you so much for all of your help on the installation over the past 48 hours. I can't recommend Yopto, I have both Reviews and Loyalty apps as I was so impressed by their service!

Using app

7 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Feb. 1, 2023

The Yotpo support team is super helpful during the installation process , and the app is easy enough to implement . James was super helpful!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

Great review app and even better customer service! wanted to make slight adjustments with adding a star review to my collections page and both people I spoke to on the chat helped me with coding. I recommend 10/10.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

Set-up was not real clear but luckily the customer service is top-notch. So far we are very happy with the application.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

I struggled to setup the app and with a great help from Jeorge I managed to have review section on my product page. Thanks

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2021

Donal was really helpful fixing my problems and kind. thank you I was stuck with how to fixed my reviews that's not showing under my products I am glad he fixed it.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2021

The app is easy to use and the customer service is very good. Very friendly staff. Will be using this app moving forward.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2021

This app is simple and effective. And if you need assistance, the customer support team is professional, attentive, and patient. They are the BEST, especially Mark, and the very first person who helped me, sorry I can't remember the name. Again, thank you very much!!!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2021

Great customer service and easy to use functionality. I am excited to see what else this app offers me

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2021

It is a really cool app. I had a problem with the installation and Ronel (customer service) fixed the problem in less than 10 minutes. :) The app looks great in my store.

Using app

16 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Oct. 5, 2021

Great customer support - Jo & Ronel helped me out promptly to help solve in issue within settings. Haven't had the chance to utilise app fully, but so far would recommend.

Using app

4 months

Total reviews

1

Average rating

4.0