Yotpo: Product Reviews App
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
4,512
chart
#317
All reviews
Review RSS Feed
April 2, 2021
Great app. The free version is pretty good. You can collect reviews and display them on your website
Thank you for leaving a review!
May 25, 2024
Great app, frees up my time !!!!! Customer service is prompt and people know their stuff. Highly Recommend Shout out to Ruzsel John N who gave amazing service
Thanks for leaving a review, we really appreciate it.
April 1, 2021
Manny helped with all questions fast, practical, uncomplicated - very happy with the outcome. thanks!
Thank you for leaving your feedback, we really appreciate it.
April 1, 2021
We have been using this app since first launched our store and it is absolutely awesome! Their customer service team is amazing. Manny is such a great resource that truly cares about the customer experience. He is very quick at responding and truly has made our experience extremely pleasant. I highly recommend!
We really appreciate your taking the time to leave this positive review. We're to hear that you had such a positive experience with our customer service.
April 1, 2021
I've just started using the app for reviews and had trouble syncing my orders...Anne manually helped me sync them so we could start sending right away! Excellent customer service.
Thank you for taking the time to leave your review, we really appreciate it.
April 1, 2021
I just loaded this app. There are several steps to get it integrated with your shop. I tried on my own to import existing reviews and for some reason the way I listed the product handle in the CSV wasn't working. I contacted Support and immediately they set out to help me. Not only did Gimbert import our existing reviews, but he went ahead and set up our entire store! It really looks great and I'm excited to have reviews on each product page. I'm sure it will lead to more sales. In addition, I had a couple questions about the automatic emails. I chatted with Jo who easily answered all my questions and help me customize the emails to my liking. I actually decided to go with this app because I received an email from Yotpo for a review on a product I had personally ordered (Spoonful of Comfort). When I saw how easy it was to leave a review, I decided to try this for my own business. Still in the early stages but I'm already impressed with how quickly and efficiently their Customer Service worked.
Thank you so much for taking the time to leave your feedback. We're thrilled to hear we were able to help you set up and get started. Please feel free to contact us again at any time if you need any further assistance or if you have any lingering questions.
April 1, 2021
I am on the free app for now and testing between Yotpo and Judge.Me. Both are good but I find the ease of using Yotpo is better. I was working on setting up the Star Rating and Gimbert was very helpful in solving it for me. Excellent support and great patience in answering my questions. I recommend the app and the support.
May 23, 2021
Ronel was super helpful. I received a prompt response to my chat request and was able to get exactly what I needed. Great Service! Thank you.
March 31, 2021
We just added the free version a few weeks ago. But didn't have the time to explore the app, but now that we have it's great. The feature to import reviews is great because those are hard to acquire but I've seen more acquired reviews in a short span of having this app. To top it off they offer exceptional customer support especially Juna who helped resolve my concern in a matter of minutes allowing me to focus on keeping my business running! Will definitely consider adding the premium version soon.
March 31, 2021
The customer service was SO helpful! I haven't had any experience yet with the app, as we just downloaded it today. But the support agent I talked to was so helpful. I definitely am excited to use this program.
April 12, 2021
Eunice was so helpful in answering my questions and helping me streamline this process. Couldn't have been happier with her assistance!
Dec. 21, 2022
Doner P was very helpful in my chat with him, and we enjoy Yotpo for collecting both product and site reviews.
Jan. 11, 2024
Arven S. had great knowledge and very helpful for all the questions I had. Very patient and informative.
March 29, 2021
We are just getting started with it, but had a lot of help installing the widget and customer service was excellent.
Jan. 19, 2022
Eunice was great. We were making sure my new branding profile photo was working on my auto review request email. We also made sure I was able to choose from all my products under promoted products.
March 29, 2021
Manny was great. He helped so much that I am planning to upgrade my plan. Keep it up. He did more than what he was supposed to do
March 27, 2021
Customer service was amazing. Great communication, step-by-step instructions on what I needed to do. Very responsive and helpful!!
Aug. 15, 2022
Rhemy was indeed very very helpful and patient. All my many questions were answered! Absolutely amazing customer service!! 10/10!!!
Feb. 19, 2023
Loving this app and its excellent customer service. Ronel and Warly took the time to answer all of my questions and went above and beyond to ensure it was installed correctly and functioning. Great communication and service. I highly recommend it!!
March 27, 2021
Staff was amazing, helped me with exactly what I needed as far as editing code! Couldn't have asked for better support!