All reviews

Rating Breakdown

  • 5
    91% (6,423 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
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5 / 5 Share

Oct. 3, 2021

It is a really cool app. I had a problem with the installation and Ronel (customer service) fixed the problem in less than 10 minutes. :) The app looks great in my store.

Using app

16 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Oct. 5, 2021

Great customer support - Jo & Ronel helped me out promptly to help solve in issue within settings. Haven't had the chance to utilise app fully, but so far would recommend.

Using app

4 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 3, 2021

Great customer service, even on the free plan. James was very quick to address our problem. The widget is also very easy to get up and running.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2021

customer support is always very prompt and professional. We recently had a chat with Ronel, was very helpful and kind. as system there is several features that we wish they will add for users.

Using app

Over 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 2, 2021

I use this to show my reviews from multiple channels. I recently updated my theme and needed some customization. Ronel was great with helping me.

Using app

About 3 years

Total reviews

4

Average rating

4.3

5 / 5 Share

Oct. 2, 2021

Amazing support from Orly. She went over and beyond into helping me resolve all my questions. Thank you for all your help.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2021

I had a problem in the initial setup of the widget. Lemuel was very quick in solving my problem. Super

Store

Leggero

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2021

This app is so awesome! I love the customer service team! I had the pleasure of being helped by Ed. He was so awesome! He fixed my issues in minutes and had great customer service! if anything occurs in the future, I hope to work with him again! keep it up Ed!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2021

Lemuel from Yotpo is an absolute legend and helped me install the app correctly. Highly recommended!!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2021

Amazing service from Ed! Reached out for help with issues on the website and Ed was able to resolve it within minutes. Was planning to go for a paid plan and wanted to try out Yotpo. Based on interactions with Ed, I have no more doubts. Will go for paid plans! Way to go Ed!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2021

I love this!!! It looks so professional for our website and the emails requesting them after purchase are very helpful so we have a steady flow. I had some trouble with the reviews appearing at first and Manny from support was very helpful in guiding me to figure out the settings.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

We recently changed themes in our store and the widget disappeared. Howell was super helpful in getting things up and running again and in record time. We love using Yotpo and the customer service is always A1! Keep up the great work you guys!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 26, 2022

Works well. Spoke with Manny and angelo s and helped me merge my accounts and get back my reviews. Thank so much!

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 1, 2021

I love this application! It is amazing! Great professional service, quick response! Highly recommended!

Store

BULPET

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2021

Yotpo is easy to use and provides a lot of great features to help grow your business and sales. Highly recommended. They are also fast to respond and their help team is amazing.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 30, 2021

The rep Jo Lorenzo was very helpful and patient, answered my question, great customer service . I think I want to stay with this app as I have been playing around with others to see what works .

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

Yotpo is great app for user friendly collection of reviews. Their support team is also responsive and quick to help resolve issues, especially Ronel.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

James c, Gimbert M & Lemuel. has a great service for me. Good behavior, understanding. I really appreciate his good service.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2021

Yotpo support is always very helpful, courteous and prompt. App works as needed, but whenever needing help with more technical requests they're always a pleasure to deal with.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

I needed help regarding my review and Sheen helped me and fixed my issue very soon.I really appreciate Sheen's assistance . Great knowledge and customer service. Thank you

Using app

4 months

Total reviews

1

Average rating

5.0