Yotpo: Product Reviews App

Oct. 4, 2021

This is a great app, I love to see reviews come in. My customers get an email asking for reviews. Customer service is great at helping with installation issues.

March 26, 2021

I was trying to get Yotpo set up and had some questions. I wasn't seeing my recent changes live on my website. Junalou with customer service was super fast to respond to my chat and helped me tremendously. I was assured my changes would appear within 24 hours.

March 26, 2021

Yotpo is really easy to use, very helpful customer service. Sheen was a great help in exporting my reviews for me.

March 26, 2021

Muy buena aplicación, ha funcionado muy bien reuniendo los comentarios de la gente que ha comprado nuestros productos. Además el servicio de atención en línea funciona muy, son muy amables y preocupados por entregar la información de forma clara.

March 26, 2021

Excellent App. Easy to install and setup. In case of issue the support is great and reactive. Special thank to Sheen for the efficient support!

March 25, 2021

Just started the install process, but really blown away by the chat support from Mary Ann! She was VERY patient and helpful in assisting me with all the set up. Can't wait to get this bad boy live!!

March 25, 2021

Excellent. I had fantastic help from Manny to get the app set up and running in my store. He installed the widgets for me, which would have been huge stumbling block for me otherwise. I'm really impressed with the level of customer service which has been above and beyond. Now to just wait for all those 5* reviews to come rolling in!!

April 27, 2022

Yotpo was great, but had to remove the app because my theme has change and has a reviewer that's more custom to it. Daniel was great in getting me my CSV to transfer over to my new theme. This is a great company and their app is AMAZING!! much success to you! Update: Yotpo is one of the best review Apps out there. There customer service is prompt. Manny just helped me with my reviews. I didn't realize I made a change that would affect the viewing of my reviews and Manny resolved it. Great service.. very happy!!! So far so good with this review app. I like they will be expanding with more options. So far, this app is for all merchants to show case their reviews. I recently update my theme and thought I lost the reviews, but it's still held for you by Yotpo.

Nov. 13, 2024

I was probably the most annoying customer ever and needed the Yotpo team to make adjustments to my Shopify theme. They were patient and made things appear exactly as I needed to.

Oct. 27, 2023

The App does everything I need for my Onlineshop and even if I have special wishes concerning the functionality or the layout the Yotpo support, like Manny, is always there to help me in a quick and very friendly way. Today Allant M. was very helpful and quick in moving the review bar on my homepage. Such a great and really helpful support! My full five stars recommendation! Today another request was solved very quickly by Nick. :-) John G. helped in October 2023. He did a great and quick job updating all widgets on my site. Very positive communication! Fully recommended :-) 5 stars!

March 25, 2021

Many thanks to Rilu Jane and Yotpo team for a prompt response and solving my issue. Good app gives functional reviews collection and showcase. It's supported by great people. Much pleasure to work and communicate with!

March 24, 2021

Great service and customer service. I'm from Chile and was a perfect attention. Mister Sheen of growth support make a great job. excellent product!

May 5, 2021

The customer service is great, and I really love the app, easy to use and good image to the site!! Also the customer service is very helpful, Sheen was fast and really efficient.!

March 26, 2024

Reviews are key to our business success. Big thanks to Donel, Evan and Ronel for the tailored support - boosting our online presence, and to Jeorge Kenneth V for handling our reviews so well. Your great customer service doesn't go unnoticed. We're impressed with YotPo's system and are thinking about upgrading soon. Thank you.

March 24, 2021

I worked with Junalou and the service provided was 5 stars! Junalou helped me figure out what was wrong with my account and then fixed it for me. Quick, easy, simple. Thank you!

May 18, 2021

Eunice has helped me today by getting the reviews showing on my products after I changed theme and lost them! I'm very grateful for the quick and thorough response.

March 24, 2021

Fantastic customer service, they went to great lengths to help me. Special thanks to Sheen who really helped me out. Great app and great service team.

May 8, 2021

Just got off live chat support with Gimbert. I've contacted Yotpo a few times since I'm new to their app and the customer service team is always so helpful. I love the app and as a small business owner I find it very productive and useful on collecting reviews for my store. Review Update* Sheen from the Yotpo customer service team has been working alongside with me on an issue with a 3rd party app that I needed blacklisted. Sheen was extremely communicative and listened to my needs as a consumer using this app and went above and beyond to help fulfill them. Thank you so much!

March 23, 2021

Great app for a business like ours! Easy to use & the free version is still well worth using. Great customer service!

March 23, 2021

I ended up not using it because it wasn't what I was looking for BUT they were extremely helpful! They went above and beyond.