Yotpo Product Reviews & UGC

Sept. 29, 2021

The app has a nice aesthetic that I like. It looks more "real" and "legit" than Loox or Alireviews that i've used in the past. They have a LIVE CHAT which is BIG THING, if you need some answers quick or some changes made quick. They will assist you right away. When we installed it the first time, I was a little boring, asking them to do this and that for me, and they did it without hesitation and with great service. I'm very happy that we get to work with them. Eunice and Jo Lorenz were of great help past 2 days. THANKS yotpo

Sept. 29, 2021

Awesome support, great product - super happy. Just had an urgent issue needed help with and it was done for me rifght away over chat

Sept. 29, 2021

Nice app and nice service, give us a great help! This APP has solved our troubles, and the developers are also very patient to solve our problems, thank you very much.

Sept. 29, 2021

Great App, and very helpful support team highly recommended for great social proof. This has really helped us grow

Sept. 29, 2021

great app for reviews! builds trust w customer. also Kenneth was a great help in transferring reviews to new theme!

Sept. 28, 2021

I really love the control I get over messaging and branding with Yotpo. And their customer service is the best. Always prompt and helpful...and easy to reach (which is very unusual these days!).

Sept. 28, 2021

Jo Lorenz is very cool and pro ! thank you for all I will recommend your service ! Thank you so much!

Sept. 28, 2021

Jo Lorenz went above and beyond to answer all the questions I had regarding putting the widget on my page. Also went to the extent of having the rating added to the top of my product page, which is so helpful as I work on building trust with customers. Great app and great customer service

Sept. 28, 2021

I needed to change the account email, and Jo Lorenz is great with changing things, as well as customer service! Thanks again Jo!

Sept. 28, 2021

Its a great app . cant ask for more . all my needs were met and great customer support. immediate response to tickets were given.

Sept. 28, 2021

Ronel really knows how to take care of customers. provided great service and fixed my issues in no time.

Dec. 6, 2021

Eduardo was absolutely amazing !! I needed help setting up product reviews and he was super quick to respond and super helpful. Thank you so much for such an amazing service !! Love the app, love the customer service even more.

Sept. 27, 2021

So far, so good. Customer support has been quick to respond, even though we're currently on the free plan. "Growth" seems a little pricey for the upgrades that it offers, but if we see good engagement and conversions, we might swing for it (as a brand-first business, I can only stand the thought of sending non-customizable reviews emails for so long).

Sept. 27, 2021

Jo was super super helpful with a recent hiccup on a review that had been saved incorrectly. Helped get my issue resolved in short order - thanks again!

Sept. 27, 2021

Jorge provided us with the best customer service! So patient and extremely helpful! We had an issue with our theme change over and he assisted us in getting set back up.

Dec. 7, 2021

The customer service by Mark Oliver is professional and serious, thank you very much for helping me solve a lot，there is a example from women vibrator website: www.ifonnx.com

Sept. 25, 2021

Manny from customer service was amazing! He noticed that my star rating was not updated and he was able to make all the changes and even helped me customize the appearance of it on my site. I did not have to touch a thing.

Sept. 25, 2021

I just started using this app, and I love it plus, their customer service is top notch! they are always there and ready to help

Sept. 25, 2021

Easy to navigate and Ed from Customer Service was very helpful in helping me code the info. Thanks!

Sept. 24, 2021

loved the service I was provided very helpful I was helped with adding my review snippet back on my site once I changed my theme. Kaiser helped me very nice