Yotpo Product Reviews & UGC

Sept. 24, 2021

Great app, great functionality, and great customer support when needed. Really effective in helping prompt customers to leave feedback, which helps move product. Thanks guys!

July 25, 2024

So happy with customer service, agent Arven was very helpful, he helped installing the reviews widgets. great customer service.

Sept. 24, 2021

We are using the paid version of the app to manage our reviews. It works well to manage and moderate content and post helpful reviews from real buyers. An additional bonus is helping incentivize customers to leave real feedback, which results in reoccurring purchasers and shared experiences on our store. Customer service agent Kenneth assisted in resolving a setup challenge I had and all is working well - Thank you.

Sept. 23, 2021

Manny was fantastic. Walked me through every step to get my issue resolved and also had a couple of suggestions for me that were helpful.

Oct. 20, 2021

The Agent Manny helped me with my technical Issues. He was really fast and delivered me exactly what i wanted for my Online-Store. Infrastrater

Sept. 22, 2021

Great application, still on the free version but will upgrade as soon as the number of review requests increases. And the customer support service is excellent, quick and efficient! Highly recommended!

Sept. 22, 2021

It's working well for getting reviews and ratings. Their chat is very responsive if you have any issues.

Sept. 22, 2021

Very quick support right after the request! All issues fixed! App works correctly. Thanks again!!!!!

Oct. 3, 2021

Yotpo was very helpful and great for our business. Customer service is excellent, and they are quick to answer. Thank you James C and Ed for the help!

Sept. 22, 2021

This app is great, needed customer support and it was quick and simple. Top notch service and assistance whenever needed.

Sept. 21, 2021

Eunice from Yatpo helped me get all of my old reviews transferred and set up we had a few issues with the template but after the help it was smooth sailing!

June 10, 2022

So far, so good. Been working on collecting manual reviews and setting things up while we move a site to Shopify. Yopto Support team is very responsive and helpful. I've chatted with Orly a few times as well as a few others. Update: just got support from Radly, who was helpful and fast.

Sept. 21, 2021

The app has been great for our business, and the customer service is excellent when we switched to a new theme and ran into some problems with how the reviews showed. Rinu was great at investigating and finding the problem and corrected it for us right away.

Sept. 21, 2021

If you care about design of your store and how reviews are displayed then please do not use this app. The CSS editor is insanely expensive, the basic version of the display widget is crap.

Feb. 11, 2022

Kaiser from technical support went above and beyond to solve an integration issue on my end. Robertini even edited my code for me to help get the widget where I wanted it to be on my home page! I highly recommend Yotpo. They have excellent customer service and a great UI. Also, Donald is fantastic and a superstar with coding and customer support. Rilu from tech/customer support is honest and helpful. Ronel was also very helpful. The prices are fair. Great app.

Sept. 20, 2021

The app works great, and I have found the customer service team to be quick and very helpful in sorting out any issues I had during setup.

Sept. 20, 2021

L'assistenza clienti è impeccabile. Sono sempre attivi 24h/7 su 7, molto amichevoli e professionisti. L'applicazione fa il suo dovere, unica pecca è il costo davvero elevato... infatti se volete tutte le funzioni dovete spendere diverse migliaia di €

Oct. 23, 2021

Doner was great. He was patient throughout our long converstaion, heard my issues and solved them conveniently.

Sept. 18, 2021

Manny helped me a lot! Best customer service I have ever had! 1 hour of patience, tips and quick answers. Good job!

Sept. 18, 2021

I wanted to customize my widget and carousel and Manny from Live chat helped me get that done asap. Great customer service.