Yotpo: Product Reviews App

Feb. 19, 2021

The service I received, just now, is what every shop owner needs and deserves. After carefully determining what my needs were, Diane directed me to the information to understand, and then, Diane requested collaborator access, went into my theme, made a copy for testing, inserted the code herself where I wanted it to go, and then it was done, perfectly, every widget. I was not left hanging trying to figure out technical details or nervously paste code into my liquid files, Diane did it and that was it. Simple, effective and frankly, this is the type of service every app should give its customers. I don't have time to study every technical geeks explanations of each feature. I need to know what the best practice is, what makes the most sense to make my store better and then for it be done, right then, on the spot. Thank you Yotpo for hiring Diane.

Feb. 19, 2021

Manny helped me twice in the same day and he was so helpful. Really knowledgable about the site. He really took his time with assisting me. Solved all of my needs.

Jan. 7, 2025

This app makes collecting reviews from customers more efficient and the widgets to display the reviews are pretty slick and professional looking. Really improves the appearance of your site and customer experience. Best of all, customer support is awesome. Gimbert and Anne were really able to work with me to customize the widget and troubleshoot. Edit - Re: Additional Review: Yotpo continues to give excellent customer service. Reymon was quick to help me address errors with importing reviews in a snap. We quickly identified the cause of the errors, identified the reviews that uploaded with errors and fixed the issue. Much appreciation. Wendlye was great with helping to disable legacy widgets!

Feb. 18, 2021

Customer service was very helpful! We are excited to see how our customers continue to use Yotpo to leave reviews.

Feb. 18, 2021

Excellent service and help from Junalou. So patient and helpful during the integration of my new shop.

Feb. 18, 2021

excellent support from Jo Lorenz. Super helpful & friendly. Managed to fix a few issues on my shopify website.

Feb. 18, 2021

Quick and fantastic support from Rilu in the live chat, lost all my reviews after an update. Was sorted immediately. Thanks!

June 23, 2021

This is such a great app and the support is AMAZING both times I have reached out for help! I have been using it for a number of years now and it has been a great addition to my store.

Feb. 17, 2021

They quickly helped me troubleshoot an issue with getting my reviews to show up. They were so helpful and I really appreciate the excellent customer service. I highly recommend Yotpo as a review tool. Manny was the person specifically that was so helpful.

Feb. 16, 2021

I love this app so much. It has definitely increased our conversion rate. The support team is very friendly and helpful. I would highly recommend.

Jan. 11, 2024

Gabriel S. was great in assisting me with an issue. He got it resolved for me very quickly. I defintely appreciate it!

Feb. 16, 2021

I love this app. It helps potential customers see what previous customers have purchased and their review thereof. It's very user friendly and whenever I have a question or need support, the Yotpo team is always super friendly, come up with a solution very quickly, and take care of business. Shout-out to Diane who helped me big time recently, but the whole team in my experience has been awesome! :)

Feb. 16, 2021

Recommend the app for reviews and great customer support team! Thanks to Anne for all your help today.

Feb. 16, 2021

Installed the app. Manny provided support with the widget installation across our store. Really happy with the end result and his support plus attention to detail was top-notch. Recommended. 5/5

March 12, 2021

Very helpful service and friendly staff. Great app and better pricing options than others I've tried.

May 1, 2021

Thanks very good customer service, the customer service takes the time for all your questions and problems.

April 26, 2021

Customer service (Eunice) was helpful and answered my questions quite efficiently. No hesitation to ask for their help anytime.

Feb. 16, 2021

Online help has been great and very prompt! The app is easy & intuitive and I look forward to using it more for my business.

Sept. 22, 2022

Great customer service provided by Rhem! Stood by me every step of the way to resolve my issue. Thank you so much.

Feb. 13, 2021

I've just installed this app and needed a small change - the chat and response was super helpful and addressed my needs immediately - I'm looking forward to using this product!