Yotpo: Product Reviews App
All reviews
This app makes collecting reviews from customers more efficient and the widgets to display the reviews are pretty slick and professional looking. Really improves the appearance of your site and customer experience. Best of all, customer support is awesome. Gimbert and Anne were really able to work with me to customize the widget and troubleshoot. Edit - Re: Additional Review: Yotpo continues to give excellent customer service. Reymon was quick to help me address errors with importing reviews in a snap. We quickly identified the cause of the errors, identified the reviews that uploaded with errors and fixed the issue. Much appreciation. Wendlye was great with helping to disable legacy widgets!
Customer service was very helpful! We are excited to see how our customers continue to use Yotpo to leave reviews.
Excellent service and help from Junalou. So patient and helpful during the integration of my new shop.
excellent support from Jo Lorenz. Super helpful & friendly. Managed to fix a few issues on my shopify website.
Quick and fantastic support from Rilu in the live chat, lost all my reviews after an update. Was sorted immediately. Thanks!
This is such a great app and the support is AMAZING both times I have reached out for help! I have been using it for a number of years now and it has been a great addition to my store.
They quickly helped me troubleshoot an issue with getting my reviews to show up. They were so helpful and I really appreciate the excellent customer service. I highly recommend Yotpo as a review tool. Manny was the person specifically that was so helpful.
I love this app. It helps potential customers see what previous customers have purchased and their review thereof. It's very user friendly and whenever I have a question or need support, the Yotpo team is always super friendly, come up with a solution very quickly, and take care of business. Shout-out to Diane who helped me big time recently, but the whole team in my experience has been awesome! :)
Recommend the app for reviews and great customer support team! Thanks to Anne for all your help today.
Installed the app. Manny provided support with the widget installation across our store. Really happy with the end result and his support plus attention to detail was top-notch. Recommended. 5/5
Very helpful service and friendly staff. Great app and better pricing options than others I've tried.
Thanks very good customer service, the customer service takes the time for all your questions and problems.
Thank you for leaving a review, we really appreciate it.
Customer service (Eunice) was helpful and answered my questions quite efficiently. No hesitation to ask for their help anytime.
Thank you for leaving your feedback!
Online help has been great and very prompt! The app is easy & intuitive and I look forward to using it more for my business.
Thank you for your review, happy to hear you're enjoying using Yotpo.
Great customer service provided by Rhem! Stood by me every step of the way to resolve my issue. Thank you so much.
Thank you so much for leaving a review, it really means a lot to us.
I've just installed this app and needed a small change - the chat and response was super helpful and addressed my needs immediately - I'm looking forward to using this product!
Great app. Has given us more conversations :) and the support has been superb. Thank you Mary Ann :)
This app works great but what is even better is the customer service from Manny. He was such a help to navigate me through using Yotpo the best way possible. He communicated very well and understood the issues. He then worked his butt off to fix the issies and didnt stop until they were fixed. I like the app but having people like manny to help customers is what really seperates this company from the rest. Give this man a raise !
I've used this app to automate asking for reviews. I love how it also automatically posts these reviews to my FB and Twitter accounts, which has brought people back to my website and provides that social proof. Even when I had to delete and republish a product (which had a positive review attached) due to a technical website issue, the Yotpo support was so fantastic and exceeded my expectations, the team helping me reconnect the original review to the new product listing. I could not recommend Yotpo enough!
Jane in customer service is responsive, friendly and solved my issue quickly. I am looking forward to seeing what this app can do!
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