Yotpo Product Reviews & UGC

Sept. 18, 2021

Please don't let this app fool you! The installation is very intrusive and you will leak your store info and your clients names and email! After the installation Safari promoted me that my password had been leaked! Also the setup process is complicated and need to use an external panel to manage! Do yourself a favor and go with the FREE! oficial Shopify reviews widget I installed in 5 minutes and its way! better looking than this one! I regret even submit my store info to this terrible and very lousy developed widget

Sept. 18, 2021

Great app and used on many stores of mine. Highly recommended and is clean and is very suited compared to other review apps. Very helpful communication from Ed on the live chat

Sept. 18, 2021

I needed help uploading CSV files for manual reviews and used the chat function and had Ed help me out and set it all up for me and also then proactively noticed that my website widget wasn't set up so did this on my behalf. really great service. Thanks Ed for your help

Sept. 17, 2021

Didn’t get a chance to use the app so i contacted customer service to have it removed from my site and Manuel really helped a lot. I hope everyone experiences his great customer service :)

Sept. 17, 2021

Esta aplicación es increíble! Los compañeros del servicio técnico resolvieron todas mis dudas y solucionaron de forma excelente mi ticket. Gracias Ed por la asistencia. 5 estrellas.

Sept. 17, 2021

Great customer service, answered all of my questions and helped to swiftly set up the store. Impressed by features so far!

Sept. 16, 2021

Amazing customer service team, even with the free version! Definitely recommend this app for any ecommerce site.

Jan. 6, 2022

YOTPO is a fantastic app to help drive conversions by word of mouth of your very own customers. The thing that sets them apart is their customer service team. While we had issues getting into our account after employee turnover, they stuck by us and got us access. When setting our site up, I easily sent 4 emails a week with questions and customization requests. They were prompt in their responses and helped us get our site looking and performing the exact way we want it. Thank you to Orly, Elven, and Doner for all your help!

June 14, 2023

For 2 days I had the most amazing and I mean amazing service from manny. I was able to tackle a very difficult task of closing similar accounts and transferring reviews to proper site page. Simply put he saved our businesses years of customer reviews. Beyond thankful for manny and his patience and help So thankful for the work that the team has helped with. Donner was incredibly patient and stay dedicated to getting the work done from transitioning from another review platform.

Sept. 15, 2021

Rilu Jane was very helpful. I requested to add the reviews carousel to our website and they were able to do it for me in no time. Super happy with the service!!

Sept. 15, 2021

Just started using it a few days ago and so far so good. I had an issue with the setup and Don helped me quickly. Thanks much!

Sept. 15, 2021

I was in a need of help regarding my reviews being displayed on my website. My rep that helped me was Jo Lorenz. This person went out their way to help me with my reviews to display correctly on my website. I have been having trouble and wasn't able to display my reviews correctly. Jo Lorenz went the extra mile to make sure I was satisfied. The customer service was excellent/ the BEST I've ever had. Thank you again Jo. You are truly AMAZING.

Sept. 15, 2021

Thank you so much again Eunice with helping me to add the star rating to my product pages. You rock!

Sept. 15, 2021

So far so good - really pleased with the customer service on instant chat which was really helpful. Easy to use dashboard too

Sept. 15, 2021

hi love your work very helpful I had had servers answer so quickly thank you very much ******** great service

Sept. 14, 2021

I use Yotpo to learn how my customers feel about their purchase. It is very easy to integrate and the price plans are manageable for small businesses, which is a plus. Also, the customer service is next level. They ensure that all your questions are answered and that you feel comfortable using the platform to achieve your goals. Love it!!

Sept. 14, 2021

Very happy with this app, it works perfectly. Orly from customer service helped us a lot when we had to update some reviews from a product that we deleted. 100% recommended!

Sept. 14, 2021

Easy to upload and use this app. Eunice was very helpful in solving my problem when I messaged for help.

Sept. 14, 2021

Great and quick service by Gimbert! I changed the theme on my website and I lost all the reviews and review section, Gimbert fixed it! Great app!

Sept. 14, 2021

I thought it was a bit difficult to set up on my own, so I talked to Gimbert through Yotpo's chat and he helped me in minutes! Fast and god service.