Yotpo: Product Reviews App
All reviews
The app works really well. And helps build trust for my small business. Lots of profanity words are automatically censored which is nice to know I don't have to personally monitor this. I did have an issue with a word being flagged that was not intended in a profane context, but Anne was able to help quickly - even on a Sunday evening! They even gave me screenshots on how to fix this myself should it happen again.
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Love this App. The customer service is super helpful. They walked me through the cold install. Thanks for being so helpful. Nice APP, high recommend !
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Love the app. It has been great for growing my business! The customer service is great as well! Today I reached out to problem solve an issue with the timing of my emails since I do a lot of preorders. They were able to fix it really fast! Thanks Jo!
Thank you for leaving a review. We're happy to hear you're enjoying using Yotpo and are seeing a positive impact on your site!
Love this App. And their customer service is super helpful. Eleen walked me through the set up part. I am not very tech savvy and she helped me with installing the widget on my Shopfiy store. Thanks Eleen for being so helpful. Yatpo is great.
this app is very helpful thou i wish they would automatically add everytime to a new theme , but their service is great
This app is great to collect reviews on your store! Their support is great! I had a problem with connecting my Facebook, and their help desk was exactly that-helpful! UPDATE: I had questions today about my account with YotPo, I talked to Eunice and all my questions were answered quickly over their web chat! Quick and easy!
Mary Ann was super helpful. I was confused on my widget installation, not only did she explain, but she solved the problem for me.
We recently needed help with recovering lost information on one of our product lines and they did it in super-fast time, so grateful!
Very user friendly for someone who is technically challenged its nice to have a responsive customer service via chat. I have already noticed more people using this and posting the pictures in their reviews. It's really easy to share to social media too. Nice Work. ;-) Second encounter needing help Ronel was great and addressed my issue quickly. I just needed to update my token and reconnect to Facebook but he helped me do all of that.
I haven't used the app fully yet, but the customer service is 5 stars! fast and efficient! I glad I found this app
Thanks to Allen M. from the team for helping me out with my questions! Great customer service. Thanks a lot!!
Jo Lorenz was super helpfull setting up our widgets. Many thanks!! The reviews sistem is great, and I think that will help to our customers.
I have to give this app a 5 star, I was so confused and frustrated not remembering how to use the app since i haven’t been on there for awhile the agent Jo Lorenz was so patient trying to figure out the issue the agent go above and behind to help me finally the issue was resolved. The agent also added my reviews to the new theme i'm updating, thank you so much. I definitely gonna look in to upgrade my account with you guys
Yotpo support agent Mary Ann was extremely helpful and made the set up process a breeze. She was so patient and informative. Thank you Mary Ann!
I decided to finally switch over from a crummy app to yotpo. so far their team has been great importing reviews over. I was finally ready today in the middle of a Saturday to make the switch final and Manny was just awesome. He smoothly helped me set up yotpo in 5 mins. It's as if the Gods of Asgard sent Manny personally to help me succeed!
Thank you for your review. We're thrilled to hear Manny was able to help et you up and get you up and running!
This app is so helpful in establishing brand trust by obtaining reviews from verified buyers and the customer service I received from Manny was unbelievable! I will continue to use YOTPO on my site and encourage friends to use it also!
Thank you for your review. We're happy to hear you had such a positive experience with our customer service.
This is such an excellent app with amazing Customer Service! Their template looks great on our website and runs smoothly. Their customer service answered our questions immediately and solved our problem!
Thank you for your review. We're happy to hear you're enjoying using Yotpo!
Great product from Yotpo and always improving. Had an issue recently and support fixed it up promptly. Review ratings do wonders for your store and Yotpo is the best around!
Thank you for taking the time to leave a review. We’re thrilled to hear that you’re already seeing the positive impact of Yotpo on your site.
James Edmar C was very helpful in getting Yotpo working well our our Shopify store. He helped to set up the widgets and made sure all of the reviews were showing up on our store.
Thank you for leaving a review. We're thrilled to hear Manny was able to get you up and running smoothly!
We've been very happy with Yotpo! The platform is very intuitive and easy to navigate! All good things there. The support is fantastic. Jo Lorenz has been amazing to work with and we usually hear back in 30mins with an exact answer to any support ticket. Loving YOTPO. -K9Wear Team
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