Yotpo: Product Reviews App

We just started using Yotpo for reviews and the customer service is absolutely the best. They were very thorough and answered all our many questions and walked us through set up and installation. Highly recommend them for gathering reviews and the ease of use.

We just installed it and are so happy to finally have found an app that offers all features we were looking for. The prices are quite high but we hope it will pay off soon! Installation support was excellent too!

I grew my business for almost a year using the free version of Yotpo, and scaled up to the Growth plan recently. I installed a new theme just prior to doing this, and had some difficulty migrating the widget over. I contacted their support team on a few occasions to get fixes, and received support within minutes each time. Mary Ann was friendly and helpful, made backend fixes for me quickly. Thank you!

A great tool and a great experience with there customer service highly recommended they experience for they sell

Mary Ann and Gimbert have helped me set up Yotpo and move it to my desired location. Both are amazing and very helpful.

I've been using Yotpo for a few years now and I've been loving it since day one. The whole review system has been easy to use and implement and easily adds trust to my site. I recently upgraded to the Pro version and their support was super fast and helpful in helping me implement a review carousel on my website. I highly recommend using them and even upgrading if you can. Their support is A+++

Love the app and used support today for the first time. Lightning speed, friendly, efficient help, right on the spot. It doesn't get better than this. Thanks Yopto! Update - Back for more help today. After changing themes, Junalou was happy to re-install my reviews, carousel and badge for me. Much appreciated. Support on Yopto is always freindly, efficient, and eager to help. Thanks again! Another update. I needed more help after changing my Shopify theme, and Rhenant was able to quickly solve all my issues. I so appreciate such great customer service.

Love the app and how it optimizes my website by integrating with my other apps. The customer service has been fantastic. Thank you Yotpo Team!

Yotpo has been a great enabler since pretty much day one. We started with the first plan since we didn't need some of the features, and as we grew and evolved, we were happy to have Yotpo evolve alongside NOLEO on more sophisticated features. Big kudos to the Customer Support team (Sheen and team). Super responsive and very helpful on troubleshooting despite us not being very technical. Happy customers so far. Lucas & Nico, co-founders

The service is amazing, I love their support staff, especially Mary Ann, she was so patient and has helped us to resolved many questions.

Had a small Moderation issue. Mary Ann promptly fixed it up. Excellent help, friendly and professional too!

I am NOT technical! I just downloaded this app yesterday and got my first review. My customer couldn't type what he wanted cuz there was some technical glitch. I chatted w/ Mary Ann, whom by the way is not a robot, and she did a test and saw everything was ok on my end. She got my full review up on my site. Not being technical, I asked her the most basic questions how to use the app and she sent me detailed step by step instructions with pictures on the app. I really appreciated the fast response on the chat on a Sunday morning and I feel assured that now all my reviews that come in will be all set!!! This is the app for non techies!!!! Thanks Mary Ann and Yotpo for making an ap for all us new Shopify-ers who is just starting up!

J'utilise Yotpo. J'en suis satisfaite, j'ai encore une fois été assistée de façon efficace et très rapide. Kenneth John M a été très aimable. Je recommande.

Allent maked a good job for me. I love this app, it helps a lot when shopping on your website. It is highly recommended, I will use it for a long time. Thanks

I was able to set this up on my Shopify store and Webflow front-end and it works great! Would highly recommend.

Yotpo is easy to use and has lots of features, even on the free plan. We've never had any issues with the app's performance. We particularly like how customizable and branded we can make the review request emails. We also appreciate the different tiers of paid plans so that as our order volume grew, we could upgrade to plans that fit our needs and budget, and downgrade as needed. And, 10/10 for customer service. We made a mistake when upgrading to a higher plan and asked if we could get a refund. We thought it was a long shot, but they did refund us, AND during the process were really great about sending updates to let us know they were still working on our ticket.

I am very impressed by the technical help we have received from the Yotpo team. Very prompt and a pleasure to work with. Thank you John B

App is great but what's even better is the support. I popped on live chat today to ask some help and Manny turned out to be my superhero. Awesome assistance in a friendly way without making me feel like i was a technophobe when I wasn't sure what he meant. Thank you SO MUCH

Appreciate Reymon for the help and also Allen for the fast response and clarification! Thank you guys!

YOTPO's customer service is great! Whenever there are any issues, the team quickly responds and comes up with an effective solution!