Yotpo: Product Reviews App

Feb. 25, 2021

Very responsive and efficient! I recommend it !! Thanks a lot for this solution very helpfull and optimized

Feb. 25, 2021

Nice app and great support to help you start up the Reviews on your web shop! They react very fast and are really friendly!

March 23, 2021

Everything about Yotpo is good, but it's a bit pricey. They have great CS/live chat help when needed, and all their features are amazing for reviews but also SEO.

Feb. 24, 2021

So far, so good. Was easy to setup the automatic review request emails with my branding and adjust the language how I wanted. Had an issue with getting the app to email past orders but Junalou talked with me for well over 30-minutes to help determine it was a backend issue and Yotpo had it fixed by the next day!

March 8, 2021

Manny was a great help at getting us set up. So far so good. Thanks for the support! Mary Ann was super supportive as well.

Feb. 23, 2021

Jo Lorenz was very helpful and walk me through downloading and installing the application. I love this app!

Feb. 23, 2021

We are using the YOTPO app and it works extremely well, then we linked the reviews to our Facebook account and the customer service was above and beyond, as well as extremely patient with this non techie person.

May 4, 2021

Excellent & FANTASTIC Customer Service. Great analytics. Reached out to customer service for help with an issue and the specialist went above and beyond. Try them!

Feb. 22, 2021

Well functioning app. Customer service goes above and beyond what I could have asked for. Issues were delt with right away and they even helped me fine tune the theme so that the widget was easier to see.

April 10, 2021

Enjoying using Yotpo, and customer service is excellent whenever I need a hand. Sheen was very helpful today and I appreciate the prompt help.

Sept. 28, 2021

Thank you for Yopto's amazing support team. Don was very nice and friendly and not only solve the issue but reminded me with other things he was able to help.

Feb. 22, 2021

I'm a new store owner and do NOT know much about HTML...good thing I had Mary Ann to hold my hand and help me activate my reviews on my website. Super great customer service.

Feb. 23, 2021

This was really easy to set up and start using and the results are great. I had one slight issue which was resolved very quickly on the help chat with Manny who was extremely helpful. A great experience in all, would recommend. Update: just had another query and Sheen was able to help me very quickly.

Feb. 19, 2021

The service I received, just now, is what every shop owner needs and deserves. After carefully determining what my needs were, Diane directed me to the information to understand, and then, Diane requested collaborator access, went into my theme, made a copy for testing, inserted the code herself where I wanted it to go, and then it was done, perfectly, every widget. I was not left hanging trying to figure out technical details or nervously paste code into my liquid files, Diane did it and that was it. Simple, effective and frankly, this is the type of service every app should give its customers. I don't have time to study every technical geeks explanations of each feature. I need to know what the best practice is, what makes the most sense to make my store better and then for it be done, right then, on the spot. Thank you Yotpo for hiring Diane.

Feb. 19, 2021

I worked with a chat advisor Manny who was super helpful and helped me fix the star ratings and other issues. The app itself is fine, but i think can be improved upon. But thanks Manny, he was able to fix all my issues! The reason I'm giving it 4/5 is because the app itself can be improved upon, but the service is 5/5.

Feb. 19, 2021

Manny helped me twice in the same day and he was so helpful. Really knowledgable about the site. He really took his time with assisting me. Solved all of my needs.

Jan. 7, 2025

This app makes collecting reviews from customers more efficient and the widgets to display the reviews are pretty slick and professional looking. Really improves the appearance of your site and customer experience. Best of all, customer support is awesome. Gimbert and Anne were really able to work with me to customize the widget and troubleshoot. Edit - Re: Additional Review: Yotpo continues to give excellent customer service. Reymon was quick to help me address errors with importing reviews in a snap. We quickly identified the cause of the errors, identified the reviews that uploaded with errors and fixed the issue. Much appreciation. Wendlye was great with helping to disable legacy widgets!

Feb. 18, 2021

Customer service was very helpful! We are excited to see how our customers continue to use Yotpo to leave reviews.

Feb. 18, 2021

Excellent service and help from Junalou. So patient and helpful during the integration of my new shop.

Feb. 18, 2021

excellent support from Jo Lorenz. Super helpful & friendly. Managed to fix a few issues on my shopify website.