All reviews

Rating Breakdown

  • 5
    91% (6,423 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
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5 / 5 Share

Sept. 8, 2021

I had a technical issue of my own doing! Super fast support and resolution. Very friendly and helpful

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

Great app! nice and fast customer support helped me solve my issue in a couple minutes; recomendeddddddddd!

Using app

3 months

Total reviews

5

Average rating

4.6

5 / 5 Share

Sept. 8, 2021

I am so thankful to Orly at Yotpo for fixing a problem that happened when I transitioned to an Online Store 2.0 theme. Great customer service. Orly went above and beyond to fix the problem. Love this app!!!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

Fantastic app and great customer service. I've been using Yotpo for several years now and would definitely recommend.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

I didn't know if I could freely change the avatar of the customer review. It can be changed only with the prime plan. Thank you for politely teaching me in chat.

Store

SHIZQ

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

Great review app. I had issues with transferring my reviews from a previous platform and Gimbert from Yotpo was extremely helpful. I've been looking at other review platforms for when I decide to upgrade plans for more features... I'll be staying with Yotpo due to Gimbert.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

Fantastic support to implement reviews on our website! quick response and no issues at all. Would recommend 100%

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

The app allows potential customers the opportunity to see what reviews have been left by other customers which can help new customers make a decision to shop with you. It is a must have. Anne was Awesome in installing the widgets and publishing the theme for me. Excellent customer service!!!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

We've been really happy with Yotpo. Our customers have found it easy to use, and they have absolutely stellar customer service (thank you, Mark!).

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

Mark was so helpful with the support chat box! He walked me through the process of fixing our upload issues and kept me up to date on the situation!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

Eunice was great! He solved all issues and answered all questions! Fantastic customer service! A++++

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

Manny was extremely helpful when answering all of my questions when it came to integration. Due to his help, everything went through seamlessly. Thank you so much for the help!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

Eunice really helped me just now to change the colours of my reviews. Enjoying using so far. Would recommend

Store

Airhead

Using app

Over 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

May 22, 2023

Everything works great. Great service from Joian Z!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 6, 2021

Easy to install as a non-developer, support is quick and helpful (have only had to ask one question in 12 months!) and the reviews are really growing our business.

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 6, 2021

Orly assisted me today. I was having an issue integrating the reviews widget on my new Shopify theme. Orly was very friendly and helped me with this issue fast!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2021

Awesome app, awesome customer service. Nothing to complain about; Been working with several apps, no bugs, everything works great!

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 5, 2021

Rilu assisted me today, and was very helpful. Listened to my issue, and solved it very fast. Thank you.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2021

Yopto is great, not only because of its outstanding features but also because of the world-class customer support.

Using app

Almost 2 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Sept. 3, 2021

Kaiser assisted me today with adding a review tab to my home page on my website, as well as adding my reviews on my product page and added the star ratings on the category page of my website. Kaiser was so patient and worked diligently to get this resolved for me. Thank you SO much!

Using app

Over 2 years

Total reviews

3

Average rating

5.0