All reviews

Rating Breakdown

  • 5
    92% (6,477 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (207 ratings)
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5 / 5 Share

Feb. 18, 2024

dank Ruzsel, good help

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Feb. 18, 2024

Support was quick to respond and very helpful. Ruzsel helped me walk through my issue

Store

Debuzz

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Feb. 17, 2024

Joian.Z provided me with Fantastic service. They are very fast, experienced and knowledgeable. 10/10 service. Very valuable service technician

Using app

Over 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Feb. 16, 2024

Arven assisted me and was a great help!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share

Feb. 16, 2024

Thanks to Joian Z for his advice and help, which was provided quickly and efficiently!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Feb. 15, 2024

Super helpful! Very easy to talk to.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Feb. 14, 2024

Yotpo's support person Rhenant went way above & beyond to help me with installation of the widget on Shopify, which was otherwise pretty confusing to me. Rhenant really stuck with me and went the extra mile, giving me exactly what I neede and more than I expected in terms of help. Rhenant is great!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Feb. 13, 2024

Gabriel S. was such a great help and made setting up the review widget and star rating widget easy. He did all the work and was even able to move things to different parts of the page and helped with sizing and styling. Anything he couldn't help with he escalated to the developer to get it resolved. Thanks again!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Feb. 13, 2024

Yotpo is easy to work with and I've been able to customize my Review widgets to an extent that I wasn't able to with our previous service. The customer service is also amazing. I spoke with Rhenant, and was helped within 5 minutes. So happy we switched over to Yotpo!

Using app

12 months

Total reviews

5

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share

Feb. 13, 2024

excelente soporte quería importar mis reseñas de mi sitio anterior y me ayudaron. Responden rápido y muy buena app para reseñas. Tengo muchos años usándola. La recomiendo.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Feb. 12, 2024

I just installed the app recently, and I had a bit of trouble setting it up. However, Ruzsel J, was extremely helpful and fixed my concerns in less than 5 mins. Very proactive customer support.

Using app

About 14 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Feb. 11, 2024

Daniel was very helpful and addressed my request professionally and was super quick in getting everything set up the way I wanted it. 5stars!!

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Feb. 10, 2024

The app does what I need it to do at this point. My store is very very young and the free portion works good for what I need. But I had a demo call with Gal Baum and he really helped out a lot by walking through the app step by step with me, and going over all the features. Very professional, very thorough, and understood exactly what to do for my needs.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Feb. 9, 2024

Großartiger Support! Mein Problem wurde schnell und unkompliziert gelöst. So einen Kundenservice wünscht man sich! Sehr zu empfehlen. Darüber hinaus bin ich mit der App ebenfalls sehr zufrieden.

Using app

2 days

Total reviews

5

Average rating

4.2

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Feb. 7, 2024

Customer service was super helpful and went above and beyond from the jump to help resolve the issue. It took a while to reach someone, but once I did it was great. The wait time in the queue I assume is because of Shopify removing it's Product Reviews App.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Feb. 7, 2024

Excellent customer service! Arven helped me get the Reviews integrated into my website and answered all my questions.

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Feb. 7, 2024

Great and very fast respond from support team - I was helped by Doner and his assistance was super effective and immediate.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share

Feb. 7, 2024

Very satisfied with customer support! They helped with in-depth website issues just in time for our store to launch! We are extremely appreciative of the free-plan for fresh new businesses and will be sure to use and recommend them in the future! Huge thanks to Joian with the support!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Feb. 7, 2024

Great service and Ruzsel helped us immediately with the repositioning of the widget.

Store

Pettsie

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Feb. 6, 2024

Excellent customer service! Daniel P helped me out tremendously!

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!