Yotpo: Product Reviews App
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
4,508
chart
#287
All reviews
Review RSS Feed
July 28, 2016
Yotpo sales had enough time to call me multiple times, but I hate it when installed there is no email/ chat or phone support available. I am waiting for 3 days for a response from the contact form, and the app is not doing well. Have an app, have support, period.
July 26, 2016
Installed this on www.consigneddesigns.com - Luxury Consignment and saw a difference in hours. Couldn't be happier!
July 15, 2016
Horrible customer service, horrible response, they blocked me from all social pages, they charged me after I cancelled the account, I had to call and cancel again and they promised it was cancelled and acted like I was the moron. I'm still getting emails saying I'm going to get charged overages etc because I've exceeded my limit. HELLO I CANCELLED MY F@#$%$# ACCT and uninstalled the stupid app. You Morons get your ASDFASDGASDF$TW$RT together!!!! YOUR APP SUCKS YOU WANT $300 A MONTH TO DO WHAT Product Reviews by Shopry will do and do BETTER for just $30. Do not use this app. use Shopify Reviews and then install SHOPRY Product Reviews Addon App. It's $30 instead of $300, they have great customer service unlike these jerks and they have more robust features. YOU SUCK YOTPO YOU FREAKIN SUCK!!!
July 5, 2016
We've been using Yotpo for about 2 years and haven't had any problems. They even helped to mark up the content so that review stars show up in google search. Customer service was on point any time we needed them.
July 1, 2016
Not happy. While using Yotpo for free before they changed how their app works, I collected 6 reviews. But, that's all the app could do. Collect reviews and nothing else. If you want everything else, it's something like $300 per month. Disappointing. I wanted to learn more about their pricing structure, but instead, they want me to talk to some random guy over the phone to talk to me about how Yotpo can benefit my shop. Well, of course it would benefit my shop. It's just TOO EXPENSIVE. Make the pricing structure public for crying out loud.
June 30, 2016
Very disappointed in the price structure - $4000 a year for small business is just not doable.
June 28, 2016
beedezigned highly recommend Yotpo. Since incorporating Yotpo in 2013 :: 99% of customers reviewed our products and service to be 4-5 stars - with 96% of them rating beedezigned a perfect 5 stars!! If you have fantastic products and couple that with awesome service, let your customers tell the world through Yotpo. It's a little tricky to install and navigate, however definately worth it, as ongoing use offers major benefits to your business. www.beedezigned.com.au
June 24, 2016
Yotpo is awesome! Best review system we've used and we've tried all the top ones. Yotpo is simple to use and has the most tools like remarketing automatically, auto social posting and more. Yotpo saves us huge amounts of time.
June 8, 2016
What happened to you YOPTO - it was the best app ever with the best support ever. We were a founding client and were involved heavily in testing and beta. It work great for a while - they pricing was introduced and support disappeared . We have attempted to upgrade our account a few times to the fully paid option, however no one has come back to us here at www.tiesncuffs.com.au MOVING TO JUDGE.ME app - $15 USD a month and does everything YOTPO does and saves me around $900 a month
May 31, 2016
Me gustaría poder probar las funcionalidades premium. No tengo mucha conversión con la versión gratuita.
May 31, 2016
Great app! Really beautiful to use and works well on my site, customers can leave reviews through the email or by simply clicking the review button online, I love it. Thank you!
Nov. 9, 2018
Great app! I love how it's so easy to collect reviews! Pauline from Yotpo was a tremendous help to me!
May 15, 2016
Have to say Yotpo is truly our best on site app.. I believe the customers like/read/trust the reviews. Their customer service is top notch, I actually just submitted a ticket on a minor issue, and Gary wrote me back on a Sunday morning, and is handling it now. The ease of customizing the after purchase emails is fantastic, any idiot can do it... i am proof. The free service is great i am sure, but the premium is so worth it. They really are fantastic. Ron
May 12, 2016
This app offers a heck of a lot of great features for the low price of free. I am just getting started but I can see the value in their premium features and will likely be upgrading in the future. I've done lots of research and been reading the Shopify blogs and one thing that many of the successful stores have in common is their use of Yotpo.