Yotpo: Product Reviews App

I have liked very much what I've been able to use via the free version of Yotpo. The premium plan seems to be what I'd really like to work with but the price is outrageous. I would give 4.5 stars if their cost for other features were more reasonable. Small business, in my opinion need the marketing and social media representation that Yotpo offers, but the cost is outrageous. Maybe if we could pick and choose what features we would use the most and get the most out of..maybe an "la carte" option...as for functionality and getting exactly what they said we would get with the free plan, we like it and it is helpful, seamless, and user friendly.

Great app and love getting all of our reviews! Using the free version and love it!

$500 to get SEO features ... Is this for real?

I would definitely recommend using Yotpo to effortlessly grow your e-comm business. It makes a huge difference to our sales when reviews are posted on our social platforms. Another plus is the great support we get when we ask a question or need any info or advice.

Been using this for over a year now and its really making my site look popular. Also sends reviews direct to my facebook page.

This is one of the must have apps, Few options i think its still missing, but overall,with the beautiful review section for products & website its a very nice plugin, few limitations on customization, Thanks Yotpo for such a beautiful plugin and specially for free :) Cheers

Easy to install and great UI! Didn't have problems tweaking settings. Great app!

Not sure how this is such a high rated app. It is very glitchy and support is almost non existent. We waited over 2 weeks to have reviews imported from old site and still nothing. Why can't we import a simply csv rather than wait for someone else to do (or not) it?

This app works really well in terms of what it does - but it's not UK compatible. I stopped the premium service as the dates could not be customised into a UK format. I will look at an alternative because I don't want emails sent to my customers with US dates on them. I have followed up with YOTPO and they can't amend this feature. If at some point they do, I would consider using it again.

Great little app. Easy to install and manage. Looks great too!

Brilliant App! Very happy with how easily this intergrate's.

Excellent application, even in free mode. Does exactly what it should do - you can adjust when it will ask your customers to write a review, you will have control over what is published and what is now. Easy integration in Shopify platform. Great customer service too.

team was very responsive in helping me switch from another review platform. overall very good. i wish it were slightly prettier/cooler looking. :)

Installed it and settings and dashboard was down. Had no control, so it auto-published some really bad reviews to the site and I couldn't edit or remove - despite having fixed everything with the customer and both of us wanted to change it! + the graphical layout was clonky and not to pretty. Deleted the app, but found it very hard to remove from frontend. Sorry, not at all a fan.

Priced for enterprise users - not for Shopify clients. The review engine is nice, but if you want any features it is a MASSIVE jump in price. They make it sound like its an easy upgrade to the useful features - it is not. I am one step above the free version at $25 dollars a month. Just to get the basic feature of responding to reviews, the price goes up 12x. (That's right, an extra $275 a month.) Plus they also charge you for each email sent out after a set amount. (That's right, not completed reviews, just email requests) I am not sure why it costs an extra $3,300 a year just for the basic feature of responding to reviews, but it does. I am sure it's great for Zappos, but not even close to reasonably priced for a small business.

So simple to integrate and the customisation allows for you to theme everything to match your site. The amount of reviews I'm getting has increased massively. Can't recommend it enough!

Great service, easy to use. I'm benefiting a lot even with the free version! My only complaint is that the better features are really expensive- there really isn't a middle ground on the price point. However, I am sure people can get a lot of value from it and generate a lot of new business. The customer support helped me solve my issue, but it would also be nice if they had phone support.

We started out with the basic version of the YotPo app and upgraded to premium after a couple of months once we realized how powerful the reviews are. The automation is excellent. The only downside is that to use ALL of the features we would have to upgrade our plan yet again.

8/10/2015 update Yotpo added Taiwanese language support! I reinstall Yotpo into our Shopify store. ------------------------------------ Yotpo keep sending review request emails to my customers even though I have removed Yotpo from my Shopify Store a week ago. Please stop sending review emails to my customers. Thanks!

Love this app! Customers have been really responsive to leave reviews after the 14 day period. It has worked great for us!