Yotpo Product Reviews & UGC

April 8, 2021

We have run into some issues with reviews not automatically publishing and the correct amount of stars/reviews displaying on certain pages of our website but overall happy with the app and their customer service team's quick response time. Anne has recently helped us clarify some things and deserves 5 stars!

April 6, 2023

I have been using the free version of this app for a while now. I believe it helped me collect more reviews by sending follow up e-mails to customers and having a third party collect these reviews increases the reliability. I needed help today and Junalou made my day by a clever approach to my problem and saved me precious time. Very patient, helpful and kind. End result was over my expectations. Thank you so much Junalou and YOTPO. A big thank you to Gimbert today for helping me set up my new Template. Exceptional service as always. Thank you. An update today; I updated from the free plan to basic plan and Simoun Francis and Daniel, Rhenant helped me a lot with setup, a big thank you! The help is always available when you need it.

April 8, 2021

I use Yotpo to have star reviews under my products, however, I do not understand anything from coding and I did not manage to properly install it! Yotpo team resolved my issue for 10 minutes and now everything is working perfectly! Amazing service and I love the app!

April 8, 2021

Great and fast service, they resolved the situation with reviews instantly! Appreciate the help guys!

March 23, 2022

I was having problems updating my reviews and Radly got me right together. I love this app, it has helped grow my business

April 7, 2021

I had difficulties with having the Yotpo reviews appear on my website. Fortunately Sheen from Yotpo resolved my situation. Customer service was 5stars. It help me make the decision to moving over to Yotpo!

April 7, 2021

I am very impressed with this app-- I reached out to customer service to see if I can have my reviews posted on my website and Manny was super helpful and went above and beyond the original question I asked! I was able to add the reviews to my website, and Manny helped me find a color that matched my website! I am super happy with the level of customer support from Manny.

April 7, 2021

Mary helped me with the issue really quickly. I'm on the free trial and it has everything that I need. Strongly recommended.

April 7, 2021

Great App i can do everything i wanted with this app. Great Customer Support (Manny) Done so much stuff and was very friendly.

June 4, 2023

Quick and awesome customer service and Great help by Warly, completed my request on the spot, Thanks all.

April 7, 2021

app works as described, easy to set up and outstanding after-sales technical support (thank you Noren)

April 7, 2021

Already very impressed with the customer service. Very helpful! I plan to sign up for more features!

April 7, 2021

Five out of five. James assisted me seamlessly. I will use this app forever I guess. I have been using other reviews app too, but this one looks the most professional.

April 6, 2021

The app is easy to use; however, there are some issues during my experience which I think are not quite convenient. Whenever I want to change the widget's display, it doesn't show immediately even though I select the "immediate update" button. This thing also happens with the auto-publish review (They told me that the review is published within 24 hours, but I thought it's supposed to be posted right after being submitted). Also, there is no "import reviews" part on the app at my end, and that's quite weird, but they did help me input it on the website. In general, the team is really supportive. They helped me to fix those problems quite fast. But if those above issues are fixed, it would give a better experience for users.

March 4, 2022

Update 2022! Lost my reviews and a quick note to Yotpo and they're back. Always a pleasure working with these folks. Nick, you rock! Thank you so much for all your help. Thanks Yotpo for the product. Just wow! I have been trying to get the reviews fixed for some time. Junalou came through and fixed everything for me and even added some extra review coding for my products page. I don't have a lot of time to be working on apps, etc. and Junalou took charge and made it all happen. The conversation rocked, they knew what to do, and just great people to work with. Much aloha!

April 6, 2021

We use Yotpo on www.mysupplements.ca the team is always professional, helpful and their product adds a ton of Value. You guys need to give Junalou a Raise also.. always helpful when we need support.

April 6, 2021

I've done a LiveChat with an agent service (Manny) and I have had the best experience. Actually Yotpo help me a lot with my reviews

April 6, 2021

Mary Ann was very helpful & so kind. She went out of her way to help me. Definitely had a great experience!

April 6, 2021

Mary Ann was so helpful in getting me all set up. I wanted the carousel view for my homepage and she set me right up and placed it for me. So also answered all my questions.

April 6, 2021

the app works well on my website, and the customer service is good, nice app to collect customer review