Yotpo Product Reviews & UGC

April 12, 2021

I have used Yotpo for multiple businesses. The new and improved customer service is second to none. Gimbert My Support Agent was an immense help. He went above and Beyond.

April 12, 2021

Great customer service - Eunice was very helpful in answering all of my questions. I am excited to now integrate Yotpo into my website.

April 12, 2021

Great App to collect reviews from your customers!!! Bunch of options for optimization and tracking your conversions. Customize your emails and ask for reviews from your customers manually or in auto mode. Add widgets and carousels with reviews to your website. Awesome customer service - Thanks Yotpo James for your help!!! Definitely recommend!

Nov. 15, 2021

Eduardo IS THE BEST! My theme was updated so I have lost all the reviews, and Eduardo fixed everything for me right away! I have 16 apps installed and YotPo has the best and fastest customer service! I will be customer for life!

April 12, 2021

I was having trouble installing the review seo page and getting a particular button to work. However, both Ann and Ed were a great help. They were efficient and thorough.

April 11, 2021

Paulo has been amazing! He has been attentive to understand my request and did a great job to fix it. It's a shame we can't tip-off but that was really amazing for my first interaction with the platform. Thanks for the value. Franck

Oct. 8, 2022

Excellent customer support! I changed the theme of my store and the app wouldn't automatically install to my new theme properly. Support came and manually edited the code to make it work. Thanks again!

May 1, 2021

Gimbert was fantastic! He sorted my problem quickly and with ease. Very impressed with his customer service skills!

April 10, 2021

App was simple to set up. When I needed help the livechat was great Junalou was very patient answered all my questions and helped me sort my reviews out. Very happy with the service so far . Thank you

April 9, 2021

Manny really helped me from start to finish, went the extra mile, and me being a brand new customer to Yotpo his Customer Service gives me much confidence for the future working as a Yotpo client !! Thank you Manny....your a credit to Yotpo Customer Service

April 9, 2021

Junalou helped me to integrate my review site to my new e-commerce site. I had no idea how to fix it and they were very helpful. Junalou also helped me to retrieve the reviews i thought would be lost. They were very patient with me and made sure everything was working correctly for me!! if I could rate Junalou they would be a 10 out of 10!!! Thank you so much!

April 9, 2021

Manny helped me with a few general questions and then noticed that I had installed some things incorrectly. Manny then fixed my installation and made the reviews look awesome! Thank you so much!!!!

July 28, 2022

I'm super happy with Yotpo. I've been a user of both the review and the rewards module for years and recommend it to everyone! Great support as well.

April 9, 2021

Best customer support ever! The app is great both for ecommer and for customers. For us was easy to install, the integration with facebook and google works perfect, no need for manual work. For customers is very friendly to write a review and rate. Customer support I got from Junalo was more that I could ask for. Prompt, great ideas and suggestions, immediately execution. Yotpo is the best!

April 9, 2021

I needed help integrating my reviews into our Shopify store product listings and Don did a fantastic job. He was knowledgeable, helpful and super friendly. The on demand customer service for this App is great!

April 9, 2021

This app is one of the best out. Customer service is top notch and I love that you are able to do a live chat at anytime and receive help. Great app!

April 8, 2021

Don was amazing! I loved this app and when I needed help I was amazed that their customer support is even better than the product. What a great product and amazing team they have working for them.

April 8, 2021

Really appreciate the ease of use and implementation of yotpo to our store. Manny from the support team provided solutions instantly to meet our specific requirements and supported us on every step. Thank you so much for your assistance and the great customer experience!

April 8, 2021

The app is good at what it's supposed to do, but I ran into quite a few bumps when installing it but the customer service chat was really helpful in figuring out my issues and finally I can breathe a sigh of relief that it's working correctly on our site. Two of their support assistants, Junalou and Kate, were super helpful and were able to solve all my problems and support while I added and removed a bunch of backend code that made no sense to me. Yay for it finally working

April 8, 2021

I used the Chat function right from my app and Anne knew exactly where to go to fix the problem, she got the widget installed on my theme without hesitation. It looks great! and the service was fast and easy. Thank you