All reviews

Rating Breakdown

  • 5
    92% (4,155 ratings)
  • 4
    3% (152 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (124 ratings)

Reviews with Text

  • 99% (4,459)
Review RSS Feed Review RSS Feed

3 / 5 Share

Feb. 7, 2018

Great software, but the pricing is a big problem for small and new businesses. We found Judge.me to be a better and more affordable option for our needs. Their $15/month plan has 95% of what Yotpo has for 3% of the cost.

Store

Seedles

Using app

About 23 hours

Total reviews

13

Average rating

3.9

1 / 5 Share

Sept. 9, 2017

There is a 500 error and I can't install it

Using app

About 9 hours

Total reviews

1

Average rating

1.0

5 / 5 Share

Sept. 8, 2017

It is so good, easy to use, and run well.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 7, 2017

Extremely easy to set up and use. Highly recommend it. Automatic emails after purchase are really helpful.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 2, 2017

Really happy with the app and fab support!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2017

Yotpo is a great app for gathering reviews. It has a nice look and it is easy to use. I have the free version and it covers my need. Thank you!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2017

Really like this app, it's so useful and intuitive. Our customers find it easy to leave reviews on our website www.bullbrand.co.uk

Using app

11 months

Total reviews

7

Average rating

4.9

5 / 5 Share

July 26, 2017

Lior was wonderful in helping me install the code for my website. It was very easy. Thank you! We have also already gotten several reviews from customers! we love having the feedback :)

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2017

We've been Yotpo customers for a number of years and they reaffirmed for us recently that they are here to help us succeed with the offering of a custom solution that fully met our needs. We're looking forward to growing with Yotpo as both their and our offerings expand. Very intuitive UI and excellent customer support.

Store

Sounder

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

We use the free version and we don't think it's limited. It fits it's purpose and is perfect for what we need. Rhenant provided great support.

Using app

Almost 9 years

Total reviews

8

Average rating

5.0

2 / 5 Share

July 9, 2017

Free Version is good but very very limited... and Pro is so expensive that 99% of business owner cant even think to afford it. 399$ Per Month asking to pay Annual together is 4788$ Upfront. Mind Boggling.

Using app

2 months

Total reviews

22

Average rating

4.5

2 / 5 Share

June 26, 2017

As one of the top 3% performing brands on Shopify we were very excited to add Yotpo reviews to our store. Before adding the app, we did our due diligence, spoke to other Yotpo customers, etc. The Yotpo rep tells us how amazing the engagement is and how it will dramatically increase sales and pay for itself in just months. After being told the price is $12,000 a year we thought that was a lot for us but decided it was going to be great based on all our fact checking. Unfortunately it was the opposite. We installed the app just before Black Friday 2016 (most traffic we get all year) and the results we're far from stellar. If you're looking for a review app, my recommendation is if you have the annual budgets for this type of investment with the potential of no return for months or years then I would recommend because the engagement is actually great for us. Its just not converting to increased sales at all.

Using app

About 1 year

Total reviews

1

Average rating

2.0

5 / 5 Share

June 21, 2017

So far so good. Went with the premium right out of the gate as a new store. We felt that social proof would be huge in helping us expand the word of mouth message. Thanks YotPo!

Using app

3 months

Total reviews

9

Average rating

5.0

1 / 5 Share

June 15, 2021

Reviews and Q&A are ok but you can get the same for MUCH cheaper. UGC does not have an easy to use interface...much better off with Foursixty for Shoppable Instagram. Reps take weeks to get assistance

Using app

Over 4 years

Total reviews

9

Average rating

4.6

5 / 5 Share

May 29, 2017

Great App! We recommend it for all our clients. www.echic.com.au

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

May 2, 2021

Jo Lorenz helped me to place the review widget - the service was excellent! I think I am probably one of thousands who rates this app highly. It is an essential service for any shop owner, more of an essential than an extra. Before I had Yotpo I was relying on customers to come back and write a review - but alas this did not happen. The minute I installed Yotpo they emailed my customers with a reminder and the reviews came pouring in! Highly recommended.

Using app

Almost 4 years

Total reviews

10

Average rating

5.0

5 / 5 Share

May 8, 2017

Yotpo was able to get everything correctly done for our site. Happy with their services. Highly recommend them for conversion increase.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2017

Now they've reviewed their plans and offer all the features on a per order basis I'm re rating this. Glad we don't have to upgrade to the old £400 a month plan. Thanks guys

Using app

About 1 year

Total reviews

9

Average rating

4.6

1 / 5 Share

April 17, 2017

Probably the worst customer service I've ever encountered. Asking them a simple question means days of emails designed to beat around the bush and up sell you on their extraordinarily high priced plan. I really wanted to like their product but they are basically a scam at this point. Stay away from these used car salesman.

Using app

4 months

Total reviews

5

Average rating

3.4

1 / 5 Share

March 26, 2017

Terrible app, scam artists, its not free. Free to install, pay to use. can't even use basic functions without paying. How about let the users try the basic features like reviews with pictures and video and charge for the rest of the BS. I hope your start up fails you scam artist!

Using app

7 minutes

Total reviews

1

Average rating

1.0