Yotpo Product Reviews & UGC

April 15, 2021

I had trouble downloading my reviews to import. It kept saying error everytime i tried to import them & Ed was very helpful!

April 15, 2021

I purchased a new theme and needed assistance with installing Yotpo to the new theme. James C. was extremely helpful! He went above and beyond to complete this for me. I also appreciated that the team has the ability to transfer you to the same Support Agent to continue receiving guidance/support on the same issue when disconnected. It helps to have the same Support Agent through the process! I also had great experience with Radly recently when I was experiencing difficulty with automated review requests. Thanks for your great customer service!!

March 14, 2022

Customer service with Yotpo is wonderful. Junalou helped me figure out a couple small issues I was having and while doing so noticed I hadn't installed all the functionality of the package I was subscribed to. I few minutes later we had it installed and running great. Thanks Yotpo! UPDATE: Yotpo service continues to impress. I have contacted them several times recently and each time the problems are dealt with quickly, professionally, and with excellent communication. Everything to formatting tweaks to ideas for new functionality. I am currently running 3 Yotpo Apps (Reviews, subscriptions, and loyalty). Couldn't be happier.

April 15, 2021

This app is great and the best part is the customer service is always on top of it anytime we need help!

April 15, 2021

Great app to have for your store. The best customer service I've received from a free plan of an app. Junalou was great that he took time and helped me to fix a complex coding issue.

Oct. 8, 2021

Amazing app! I have been using YotPo for several years on my store Curly Heaven, it's a great way to show reviews from real customers, it provides them with a sense of trust that leads to sales. Customer service is also always on point, everytime I have a question or concern it gets handled on a timely manner, huge thank you to Junalou and Manny for providing me with great assistance! CURLYHEAVEN.COM

April 15, 2021

Got helped to install review widgets on the new store theme, one of the support agents really did a good job to manually install them for me and explained what it's for. In the end, my new store looks professional and neat, thanks for her help.

April 15, 2021

After several months using the app I am getting used to it. I was having a tough time with the DIY but I just used the Help Desk and Junalou was amazing. Helped solve my issue plus made a suggestion which I had completely forgot was something I really wanted to do. Can't wait to see the results.

April 15, 2021

I was having some trouble using the app so i contacted them via chat. Mark was super helpful and he got out of his way to make sure that my problem got solved. I had another chat the next day with James C was very helpful as well. He helped me a lot with my website and also went out of his way in order for my problem to be solved. Overall, great experience from this amazing team

April 14, 2021

A Shopify expert suggested this app. I am liking it so far. App integration set up was so easy to follow, no coder needed. I had sales on a previous platform before Shopify, so I've utilized Yotpo chat support when importing them and for help with other learning curves. The reviews look nice on the page. I feel confident this is going to greatly benefit my business over time.

April 14, 2021

Really loving this app! Easy to use and when I had some questions, Ed from the support team went above and BEYOND! He was so helpful and such a pleasure to work with! He quickly address my needs regarding the review widget and even offered to help customize my product page so customers can easily see and/or rate our products! Thanks again Ed!!

April 14, 2021

I've been using Yopto reviews for a little under a month now and I absolutely LOVE IT. My store is pretty new so I'm still trying to understand things and just get things right, and the support has been great! They are literally always there and reply in seconds. I'm especially really grateful for Junalou from the support team. I have contacted support before but this time was different because, even after helping me fix what was wrong, this person actually recommended review features I can add to the website and even went ahead to help me implement them. Thank you again, Junalou. You're the best!

April 14, 2021

We have been using Yotpo for 2 years now and absolutely love it. It works flawlessly and is very professional. The support team is the best, they will help you with all of your issues! Keep on going guys.

April 14, 2021

I used another reviews app but I switched to Yotpo and the customer service was unbelievably helpful and easy. Thanks to Ed for being a part of a kick ass support team

April 13, 2021

I had a problem with my reviews tab and Junalou was nice enough to help me with it and showed me how to fix the problem and everything

April 13, 2021

The first review app I have used with Shopify that was actually user-friendly and didn't slow our site down! Within 2 days reviews have been collected from customers and displayed on our site. The support from Yotpo is excellent as well, getting the answers I needed quickly through the online chat. Junalou was so helpful with the reviews tab and SEO page setup!

May 20, 2021

A brilliant app for us. Also the help Russ & Ed have given is unbelievable. Couldn't recommend more!

April 13, 2021

The app is good, but it's made great when you know there's a team behind it willing and able to help. This makes all the difference. Thanks guys.

April 13, 2021

I have been using Yotpo for a while now and I absolutely LOVE this app. I have made sales from the reviews being posted on my Facebook page. And when I had a support issue, Ed was right there on chat support. He was quick, knowledgeable and gave outstanding support. I was very, very impressed with him. I recommend this app very highly.

April 12, 2021

I have enjoyed this app so far. The support team is AMAZING! Ed from support was so knowledgeable and helpful. He came in and helped me get my reviews set up correctly so they are visible on my site and easy for my customers to see.