Yotpo Product Reviews & UGC

April 20, 2021

Support Agent Anne was amazing today in helping me switch some reviews around! This is why YotPo is the best!

April 20, 2021

Prompt and helpful customer service. The support assistant I got in touch with via Live Chat was very kind and answered all my questions in a timely manner. The app is packed with so many useful features too!

April 22, 2022

Great customer service. Anytime i have an issue they are always super informative and help to solve the issues. Eventhough the issue was actually not a Yotpo issue Nick helped me to run some trouble shooting and went beyond what he even had to do. So grateful. Thank you so much!

April 19, 2021

Ottimo servizio, disponibili, cordiali e super operativi. Risolvono i problemi o le richieste in tempo lampo... Una critica costruttiva ci vuole inserite anche il servizio in lingua italiano, allora si che sarete 5 stelle lusso... Adesso solo 5 stelle...

April 19, 2021

The support team, Anne helped me, was very helpful in getting us our reviews updated and transferred to our new site.

April 19, 2021

Great support and so promote with helping me with my issue. Friendly and really helpful in resolving the problem for me.

April 22, 2023

Timely support is very important to us. The app is efficient and Yotpo support team is friendly and helpful, especially Allen M, his prompt support is very much appreciated. I like their all in one app so I don't have to install too many different apps for the different functions also. So far so good. Thanks to the Yotpo customer services for the help.

April 19, 2021

Slow support, very slow. So it was not possible to download reviews, it is not yet a pleasant moment anywhere is written that on free plans you cannot download a review from a photo, as a result, I wasted two hours of time trying to figure it out. Another epic, remove the plugin from your code ... disappointed

April 19, 2021

The app is very powerful, easy to set up, and great for social proof. Customer service is also top class.

July 4, 2021

Super powerful app, and the customer service is great too. Any time I get stuck (I'm a newbie,) the nice folks on the Live Chat fix my issue for me. As a new "solopreneur," the biggest pain point for me has been learning the ins & outs of over a dozen new apps, but it's been a breeze taking on this one! Anne helped me in record time, and Ronel has also been a great help. Thanks!

April 17, 2021

I've had the app installed for a couple of months and have been really pleased with the ease of use and great customer service. Junalou from Customer Service helped me with a simple issue that I was having trouble with and provided awesome service. Junalou also pointed out another issue that I wasn't even aware of with my review count layout on my website and fixed it for me quickly and professionally! Really pleased with the app and the service!

April 17, 2021

Im not English Speaker, but supporter (Elven) is so kind and I could solve my problems and question. thanks a lot. Shopifyに詳しくなく、日本語しかわからない私ですが、なんとか意図を読み取って対応してくださりました。ありがとうございました！

April 16, 2021

Excellent customer service. Well done! If u need anything reach to James C. He is very helpful. Thanks

April 16, 2021

I literally was about to delete the app because of some issue and no answer for 5 days. But I wanted to try it one last time and met Eunice and Junalou who were simply the best support! Always friendly and helped me with everything I needed to resolve all my problems. Thank you!

April 16, 2021

Awesome customer service and amazing patience throughout the process in helping to get the widgets and making sure everything was placed perfectly for my company website . Junalou was AMAZING !!

April 16, 2021

Great customer service with setting up this account. Looking forward to getting started, have heard wonderful things about this reviews app.

April 16, 2021

Service client au top ! ils ont répondu à ma demande rapidement et avec efficacité. Franchement rien à dire

April 16, 2021

I had some problem with setting the theme, but Don was extremely helpful, he did from A to Z to complete it for me, really appreciate his kind, thank you so much again Don, and thank you Yotpo too!

April 16, 2021

Ed helped me incorporate the reviews widget & stars widget on my website. He literally spent hours to make sure everything was set up perfectly. Thank you so much for the time you took, amazing customer support!

April 15, 2021

I had trouble downloading my reviews to import. It kept saying error everytime i tried to import them & Ed was very helpful!