Yotpo Product Reviews & UGC
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
7,028
chart
#1,150
All reviews
Rating Breakdown
Review RSS Feed
May 26, 2021
We installed it a few days ago. So far everything is exceeding expectations. Customer Service is one of the best we have encounter through many apps and years using shopify apps. We read some reviews about costs and we were a bit careful, but if you also do your homework and actually read and try to learn how to set up the app, you will find out it is incredibly helpful and you can spend only what you want to spend. Again, customer service is great, so do not hesitate to contact them. We are happy! Special thanks to Kate who was super helpful. She went above and beyond. Also, we recently experienced some troubles with the new Premium account. However we were happy that the technical support was very helpful. Specially James. It was super easy to showcase our reviews. Thank you again.
April 21, 2021
Junalou on the customer support team was very helpful. Thank you so much for your help. I had an issue with the reviews not showing up on my site and Junalou solved the problem.
April 21, 2021
This app is so amazing! Product reviews really help my store as I'm selling different brands of cloth nappies. Testimonials also encourage new parents who are not familiar with cloth nappies to try them out. I am not at all good at coding and the Yotpo support team is so helpful (Danreb and Gimbert great job guys!) Well done. Highly recommend Yotpo
April 21, 2021
Yotpo is probably the best marketing app in the Shopify app store. It provides tremendous ROI and the social proof it generates greatly increases conversion rates. Their customer support is also top-notch!
April 21, 2021
great customer service from Eunice - very helpful ! I would recommend this app to anyone trying to increase their expose and build new client trust
April 21, 2021
Donald was the most helpful customer support person ever! Helped me so much with what was for me a complex issue. So relived that he was so knowledgable and willing to help above and beyond.
April 21, 2021
Required help today with installing widgets. Junalou was amazing. 10/10 service. Could not have had a better experience via a chat service. Great job Junalou. I will be recommending this app!
April 21, 2021
Manny was great! Love the app. Thanks so much for the great service YotPo team! We really appreciate your work.
April 21, 2021
Junalou was very helpful! Amazing service and exceeded my expectations. Answered all my questions and was able to show clear instructions!
April 21, 2021
Junalou has been amazing in helping me out with all my concerns. She is very responsive and answered all my question.
April 21, 2021
Great app for building our social proof and help desk is really useful and really great service from Jo.
April 21, 2021
Amazing customer service and super easy integration. Their new live chat service makes things 100x easier!
April 21, 2021
Always helpful customer service and never too long of a wait. I interacted with many of their agents since we started using Yotpo and always felt positive about their customer service. Junalou was really helpful with our last issue and solved it fast.
April 21, 2021
The customer service is great! I was struggling with adding the code to my theme and they logged in and did it for me. Now everything looks wonderful on my website. I am very happy with the app and customer service. Strongly recommend.
April 21, 2021
The customer service was great they went above and beyond and gave me more options to help my store. This app is great and appreciate the representative Ed who helped me.
April 20, 2021
Don in tech support was so very helpful, kind, and patient with this new Shopify store owner. He took great care of me and migrated a review from my Buy button to my store without any trouble at all. This is by far some of the best online chat customer service I've ever received! Thank you Don--I hope you get a raise :) :) So far I am very pleased with this app!
Using app
About 1 year
Total reviews
1
Average rating
5.0
April 20, 2021
Radly was very helpfull, this is a great app for having reviews on your shopify website :) now I have the rating star on my website
April 20, 2021
The customer support from Jo Lorenz was out of this world. He stayed online and addressed every single request from me. 10/10 would recommend! You're in safe hands!
April 20, 2021
Awesome app with great customization and incredible customer service. Mary Ann is so helpful! Highly recommend this app!
April 20, 2021
Wonderful customer support today! Junalou was very helpful in getting us started with Yotpo and letting us know about options we hadn't implemented yet and helped with that! Thanks, Junalou!