Yotpo: Product Reviews App
Build trust and boost revenue with product reviews & UGC
Rating
4.8
feedback
4,433
chart
#371
All reviews
Review RSS Feed
Dec. 19, 2017
Love it! Has increased my conversion rate significantly by giving potential customers real reviews and honest opinions. Completely automated and also able to showcase reviews through social media. A must have.
July 7, 2020
looks good , but very expensive , too expensive this is $360 a year at least. Shopify themes have this built in for free, not sure why i would want to use this as it does not seem to get more people to leave reviews. Stuck with them for 2 years horrible customer service, not much to say
Nov. 21, 2018
Paying way too much for a buggy app. Have had multiple bugs that haven't been fixed for a few weeks now. However, I must say the account manager is very helpful but has her hands tied as development cant get bugs fixed. UPDATE: Support takes a week to respond to questions.
March 22, 2019
Excellent app and customer service, especially while still using the free version! I needed the star rating moved to a specific place on my add to cart page, as well as on the category page, and Aleksandra provided this service fast, and without additional pay. I spoke to the sales team, didn't think they were pushy at all. They actually suggested to just use the free version as I wanted, and when ready for more to give them a call. When I changed my website theme, again I got fast support again, this time from Raphael. The rating system works like a charm, I'm very happy with this app!
Dec. 5, 2017
Yotpo support team is amazing. I wanted to transfer my Etsy reviews to my Shopify store, and Aleksandra was a great help. Not only was she able to walk me through the entire process, but once all the reviews were imported, she was able to quickly load them into my store. Highly recommend Yotpo!!!
Oct. 30, 2017
We gave them a try. The sales team is very pushy and the app is overpriced compared to its competitors. From our experience they have very sub par customer service. We just switched over to Judge.me as it has all the capabilities Yotpo does at less than half of the cost. Shopify reviews also is a great app if you're just starting out.
Jan. 27, 2021
I used this app for 10 years have thousands of reviews but now that I could not afford their premium level they have locked me out of my account and REMOVED over 10,000 plus reviews of all my products over the years just because I wanted to switch back to the free service instead of paying during COVID, so BUYERS BE WARE they are vicious with their tactics
Oct. 16, 2017
Cool features but WAY to pricey. Priced by # of orders, so you are penalized by being successful. They should charge via features instead since it doesn't cost extra money to send a email on their end. Just like Shopify stopped billing based on Users visited/month these guys should stop billing orders per month. $300 for this app or $20 for Judge.me which does essentially the same for more orders.
Oct. 14, 2017
Great app !!! And I'm more than satisfied with the support !!! Thanks to the team and a special thank to Yulia who helped us !!!! Great job !
Oct. 12, 2017
What a great app! I ditched my previous review app and I am so glad I did. Much easier to use and people to review. Easy to use with Kit (another must have app). Service is fantastic, prompt and useful information. They can't do enough for you and they want to make your life easier. I'd give it more than 5 stars if I could
Sept. 7, 2017
Extremely easy to set up and use. Highly recommend it. Automatic emails after purchase are really helpful.
Aug. 24, 2017
Yotpo is a great app for gathering reviews. It has a nice look and it is easy to use. I have the free version and it covers my need. Thank you!
Aug. 24, 2017
Really like this app, it's so useful and intuitive. Our customers find it easy to leave reviews on our website www.bullbrand.co.uk
July 26, 2017
Lior was wonderful in helping me install the code for my website. It was very easy. Thank you! We have also already gotten several reviews from customers! we love having the feedback :)
July 28, 2017
We've been Yotpo customers for a number of years and they reaffirmed for us recently that they are here to help us succeed with the offering of a custom solution that fully met our needs. We're looking forward to growing with Yotpo as both their and our offerings expand. Very intuitive UI and excellent customer support.
Jan. 4, 2024
We use the free version and we don't think it's limited. It fits it's purpose and is perfect for what we need. Rhenant provided great support.
July 9, 2017
Free Version is good but very very limited... and Pro is so expensive that 99% of business owner cant even think to afford it. 399$ Per Month asking to pay Annual together is 4788$ Upfront. Mind Boggling.