Yotpo: Product Reviews App

Now they've reviewed their plans and offer all the features on a per order basis I'm re rating this. Glad we don't have to upgrade to the old £400 a month plan. Thanks guys

Probably the worst customer service I've ever encountered. Asking them a simple question means days of emails designed to beat around the bush and up sell you on their extraordinarily high priced plan. I really wanted to like their product but they are basically a scam at this point. Stay away from these used car salesman.

Terrible app, scam artists, its not free. Free to install, pay to use. can't even use basic functions without paying. How about let the users try the basic features like reviews with pictures and video and charge for the rest of the BS. I hope your start up fails you scam artist!

Great app that allows customers to submit honest reviews

Highly misleading pricing structure... Yotpo reviews are NOT indexable by Google, i.e. they add limited Search/Content value to your website, UNLESS you upgrade to their Powerhouse package which is like $8k+ a year. So you could effectively accumulate lots of reviews (great) then decide once you've enough, to mark up your pages and show Google some unique unbiased content on your website... Only to find they are unindexable unless you pay $8k+ (not so great!) For such baseline / simplistic functionality this seems quite a predatory approach to pricing a review platform.

Amazing customer service, best way to get UGC and reviews :)

Great app , but if you want to upgrade it very expensive. Happy with what I am getting for free,

great idea. horrible service, if you have tried them out even after you will remove their app from shopify they will send information/emails to your costumers without asking you, - no place on Yotpo to delete account and 7 messages in 4 driftnet channels, -phone, email ,ticket and masanger, are not answered after 48 hours and counting. unheard of this kind of service - better of with a less smarter system but normal service. We have filed a compliant with shopify as well.

Great app and highly useful for our website.

Awesome app makes getting customer reviews a breeze.

Great app, I use the free versions and have had good results. It is easy and does the review work for me. I love that it can run itself, I just have to sit back and watch the reviews come in!

Best Review System we have tried - absolute gem of an app: https://wyecliffe.com

Yotpo is very easy to use. It's a great way to get some honest reviews of your products, plus their support team is quick to help if you need it! Great app.

This app is ok but the service sucks!! It crashed I been waiting two weeks for help know one ever helped me and I'm paying for the app

This app used to be great. I was using it for several years and very happy with it but recently they changed their pricing structure so that the most basic plan starts at $399 per month. This prices out all small and many medium sized businesses. Also when I had a tech problem, it took them OVER A YEAR to solve the problem, just in time for them to raise their prices beyond what is affordable for my business. Thanks to other reviews on this thread I just discovered Judge.me. It's an awesome app with all of the functionality of Yotpo and more for only $15 per month and their team responds immediately!

We simply love the Yotpo App! It's user friendly and does what the developers promised.

Yotpo has been great. Zero problems at all; we're going to upgrade our plan, as well, given that they seem to offer a lot of useful stuff.

It's a totally awesome app! We have been using Yotpo for a few years now and even moved our reviews from one platform to another. With Yotpo's support and configuration on the review from the different platforms we were able to get our old reviews on the new platform. We have the reviews setup to post to our Facebook page and the integration with Shopify is smooth. It integrates with the search engine to show your reviews also. We were able to created a coupon through Yotpo that encourages customers to write a review. You can change the days you want the request sent which helps due to some extended amount of time for some custom products. The support team is the best. They are there for your success and go over and above what most customer service support teams do. There are a lot of functions we have not used yet but I highly recommend Yotpo.

So far so good. The app was relatively easy to install. There was a huge jump in price from the basic to the premium so we didn't do it. Now, there isn't pricing listed for premium, you have to call them. Not smart. I liked the idea of premium because it included the option of posting reviews to facebook - now we can do this using KIT. So, Yotpo is great for the basic program, I recommend it highly. I don't see why you would want to opt for the unknown priced premium package.

We really enjoy working with Yotpo Reviews. It's been an easy process. We feel it really helps ad value to the items shown and the email reminders are helpful sales tools as well.