All reviews

Rating Breakdown

  • 5
    91% (6,427 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 25, 2021

Amazing customer service! Ed was able to help me with my issue and went above and beyond to make the plugin work! Thank you Ed, you are a lifesaver!

Store

Cossé

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2021

I love being able to sync photos from Instagram and having them appear on the product pages! I was having some issues getting them to appear for new products but Junalou was a big help and assisted me with the issue in a timely manner.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 24, 2021

Loving the app so far, I needed help incorporating my review widget and used the chat feature. Junalou helped me so quickly and easily, had great customer service skills I really appreciate it, thank you!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2021

Love Yotpo! All my customers give great reviews b/c it is made so easy to do so. Also it was easy to get a hold of Tech support when I updated my website Sheen was very helpful with making the changes so my reviews could be seen.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2022

Im a fan! Although I wish the premium offerings were more affordable, you can not go wrong with this App or the people behind the brand. Customer service is incredible, and never have I been left wanting. Special thanks for all of the support I regularly get from - Rilu j, Eunice, Yuval G, Kate A;- Every aspect of the team is excellent, from customer service to technical support, Backend Support, & Developers. Cheers! AGN Roots! https://agnroots.com Adam S.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave your feedback, it really means a lot to us. We are constantly iterating our pricing and plan options in an effort to provide the best solution for businesses at each point in their journey, but we know that it's not always a perfect fit. However, we have revamped our plans and pricing, making our premium features more accessible than ever before. We encourage you to check out our new pricing page, or contact our support to learn more about our new plans.

5 / 5 Share

May 23, 2021

I just changed themes for my site and of course the reviews needed to be uploaded again. Mark and the team were so responsive and quick. I would highly recommend them!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2021

The Customer service was so helpful! I totally recommend this app, great social proof for your store!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 20, 2021

Junalou was great and really helped me, quickly and efficiently. Great app and even better support. Thanks!

Using app

Over 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

April 23, 2021

a great support by the yotpo team i was attended by manny a great member yotpo helps me in my reviews and loyalty program

Store

MAGHÚ

Using app

Over 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

April 23, 2021

Wonderful and friendly service! I had some trigger adjustments to make to our automatic review requests, and Junalou was fantastic in resolving this so quickly. Amazing app and service!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2021

Manny was great! I was able to customize a lot for my busienss. Very helpful. So far so good with the app, no complaints

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2021

Easy to integrate, easy to use, easy to customize and very helpful support staff. I've used in on several shops and probably the e-mail based customer review option is the best

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2021

Radly is a good agent. It is a free App, why not? Radly is a good agent. It is a free App, why not?

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 22, 2021

AMAZING SERVICE!! I had trouble loading my widget/reviews on to my product page, I opened up the chat link which normally I hate but not in this case! Eunice was fantastic she resolved everything so quickly, was helpful and got everything running for me! Love the app to. Happy!

Store

DIVA AF

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2021

I love the tools for business owners to use to help encourage potential buyers to buy their products. Manny in Customer service was fast, friendly and resolved my issue.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2021

Loved the app, what i loved more than app automate review collection is there Support system. They help me integrate the app widgets on my shopify theme, made it an seamless experience. All i had to do was sit back and the watch there team do the magic !! Special thanks to Anne and Jo Lorenz !!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2021

I was having some difficulty getting my site set up and when I contacted Yotpo Manny was very helpful in setting up everything I needed. I can't say how much I appreciated the fast and great service. I again needed help on another issue and this time I was helped by Sheen. Again very friendly and very fast service. All my issues were taken care of . I am really starting to like this app.

Using app

7 months

Total reviews

4

Average rating

4.8

5 / 5 Share

April 22, 2021

The app is a must have for your products rating. Among other features, it loads fast, and pushes the reviews to your site and your social media channels. The support is quick and effective. Manny, from Yotpo's support, helped me fix a review push within seconds. Thanks a lot again for this great app, and the professional team behind it!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 22, 2021

Anne was superb and very helpful. She went above and beyond to help me and the app is a superb addition to the site.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2021

great app for collecting reviews. the customer support is fantastic helped me with removing extra code. Noren and Rilu where very helpful. i have collected some great reviews with this app

Using app

Almost 7 years

Total reviews

7

Average rating

4.7