Yotpo: Product Reviews App

Great app and great support. Thank you!

We have used the Yotpo review app on our shopify store for the last three years. It is easy to use and does the job well (all for free, can't beat that!!). We recently updated our site to a new shopify theme. In doing so our historical yotpo reviews didn't automatically transfer to the new theme. I opened a ticket with Yotpo customer service and Ruel from Yotpo responded to it and offered to do the minor tweaks to the new shopify theme so our reviews would display. They created a collaborator link to make the work easy and safe and within 24 hours it was done. The new theme looks great and has all of our historical reviews. Great customer service, fast, efficient. All on a free app. Thanks Yotpo! If you aren't using Yotpo to capture and report your customer reviews, you should be.

So far so good, install was easy, customer service was great (Thanks Michelle B!!!) and I was able to import all of my existing reviews, setup email blast and put on our site without much issue.

Great CS. Yulia helped me switch over from my old app and setup on my new site flawlessly and quickly.

Loving this app! Customer support is outstanding! Thank you so much for all your help.

People at this company do not know how to answer emails. For the amount of money they charge go with foursixty. Horrible experience and a waste of money. Maybe someone will actually read this and answer our emails and deliver what they promised.

This app is very good for e commerce, can be displayed on both product collection and the single product page. Very easy to install. What's more, the customer services are pretty fast and helpful, they can handle everything we can't. Thank you!

I uninstalled the app but it is still appearing on my store--it seems this has been an issue for others as well. I don't know why Shopify allows apps that do not uninstall cleanly. I have written to their support to do a clean removal and waiting for response.

Yotpo is easy to use both as a store owner and customer. Product reviews are very important to attract new customers, and Yotpo makes it easy for your existing customers to leave a review directly in your automated follow up email. Everything is good if you can stick to the basic features. The only significant minus that I can think of (which could have lead to fewer stars) is the exceptionally high-priced premium plan. This is important to take into consideration if you run multiple Shopify stores for different countries/locations, and you would like to use a premium feature like sharing reviews across different domains.

I didn't expect the excellent customer service and help with on-boarding to YotPo. Thank you Amit, you were great brother.

We are in the free version and they respond very quickly and joyfull. We are thinking very seriously on upgrade our plan. One of the best costumer service we know!!

Awesome app and excellent customer support!

I love how easy it is to set up and the fact that it puts reviews about specific products on the same page as the product so shoppers can see all the comments about the product they're considering without leaving the page or having to read through all the comments to find something about the product they are interested in. Awesome program. I love it.

I am getting so many more reviews using Yotpo and it was super easy to install! I did ask them to transfer my existing reviews over- I sent them a file, they emailed back items I needed to fix on my end, then they transferred them over. A completely painless experience! Michelle Brana helped me through the process and she was amazing to work with!

Yotpo is easy to use, easy to navigate, and easy to manage! Dashboard is extremely user-friendly and setting up IMAP emails is simple - even to a new user.

This app has been a brilliant find for us! Yotpo's team provides great Customer Service, they are very attentive to details and helpful in resolving any concern in a timely manner. So far, very pleased with the app. Highly recommended and well deserved 5 star rating!

Yonatan has been brilliant! Always replies to my emails, and always makes himself free for a call if needs be. The YOTPO application has really helped both of our websites, and it is all done with ease.

Yotpo has the best customer service, super easy and very helpful technical support. Special thanks to Sasha Marchuk, you're awesome!! Thanks again:)

I switched from Product Reviews to Yotpo and am extremely happy. I specifically wanted an app that would email customers after the sale (MAP) and Yotpo does that! In fact, I have gotten tons of reviews since installing Yotpo and the MAP feature. Sasha Marchuk at customer service moved my old reviews from Product Reviews, so I didn't miss any reviews from the old app. Thank you Sasha and Yotpo!

Yotpo has been an incredible review generation and management tool for our company. We've acquired reviews faster than we ever have before and are able to showcase these reviews across social networking sites and integrate them into our digital marketing strategies. Our Client Success Manager is also so helpful, collaborative and insightful. We love working with Yotpo and will continue to do so! I highly suggest using Yotpo.