Yotpo Product Reviews & UGC

April 27, 2021

Gimbert did an absolutely amazing job with very little effort on my part...just took charge and got it done...knocked it out of the ballpark!! Very knowledgeable, thorough, patient, and great troubleshooting skills. I was multi tasking and made the transaction so effortless.

Jan. 11, 2022

Update 30th April: Again, this is an update, but after a few more days using it and finding something I needed help with, both Noren and Elven from Technical Support dedicated me all their time until they found a solution which we are very happy with! We are every time more and more happy with YotPo and as we mentioned previously, they will do everything they can to solve any problem or adjust their app to your page. Definitely give YotPo a try and THANK YOU Noren and Elven for all your time and smart work:) 27th April:We are still new to using YotPo so all what we can say so far is that it will quickly provide you with a solution to have reviews and ratings. It integrates smoothly with our site and didn't generate any issue. We hope that they provide multi-language in the future and rewards other than percentages (like 1 euro for 1 review). What we can say is that the customer support is absolutely amazing, the best. We were assisted by Gimbert to fully install and integrate some features and his support, speed and attention was truly what makes us give a 5 star to YotPo, he made our day with all the help. We would recommend this app if you value timely and great customer support. Update 31st July: As always, their support team is there ready to answer any questions and help you with everything they can. In this occasion Eunice helped me make some changes, provided me with all the information I needed to solve my doubts. Again, recommend this app as well as their awesome team! Update 27th December: Super useful customer service. Eunice was there at all times ready to help and do as much as possible for you. Yotpo is for sure the best choice for review integrations with shopify! Update 28th December: Amazing technical and customer service team! Happy S and Eunice went today above and beyond to help me with some changes and customisations. They are awesome. Thank you Eunice and Happy S, today you sure thing helped our online store! Update 11th January: Super useful customer service. Eunice was there at all times ready to again solve all my doubts and questions, and guide me to do customisations! Thank you Eunice.

April 27, 2021

Super helpful customer service team to update things as needed. Helped with importing other reviews as well. Highly recommend!

April 27, 2021

I needed help completing a task and I received excellent service. Thank you for your fast and friendly service.

April 27, 2021

I use it to collect reviews and it's been really good! Customer service has been prompt and so helpful when I had questions or needed help. highly recommend!

April 27, 2021

Mark from your support team was very helpful with the service he gave me today, everything I asked for to be implemented to my site he done with expertise! Thankyou mark

April 27, 2021

I needed help using a feature so I contacted Yopto support using the chat. I received a quick response from Mark and he was very knowledgable & courteous! Mark resolved my issue efficiently and I was able to get right back to business in a timely manner. Great product & excellent customer service!

April 26, 2021

I just used the support chat and found Yopot support, quick in their response, polite and answered all my questions. Thanks, Danreb!

April 26, 2021

I haven't used it yet but I need it. Manny was a great help with the install of the widgets. Thanks

Aug. 16, 2022

Love this app! It is great and easy to use! Thank you so much. I highly recommend it to anyone who wants a review app. Donner helped me a lot!

April 26, 2021

Great, fast and really helpful, thanks Jo Lorenz for your support. My store really needed this reviews.

April 26, 2021

Just amazing! Beside of the excellent features also the customer support is always available to help.

April 26, 2021

I was struggling to migrate reviews from the old website to my new platform, Anne from Yopto has been my absolute saviour and an utter superstar! She did all of the work for me as I kept hitting obstacles and was happy to give me a huge amount of time to resolve this. Well done Yopto and especially Anne for your patience and attention to detail. Amazing! I would give you 6 stars if I could.

April 26, 2021

This app is great and this has been the best customer service experience! Ronel was extremely attentive and helpful in assisting me with setting everything up. Ronel went above and beyond. If I could give more stars I would. Thank you for everything.

Dec. 8, 2021

I needed help to install carousel and James was so helpful. excellent customer service. Thank you so much!!

April 26, 2021

This app is very easy to use and super responsive when you have a question! I chatted with an agent (Jo Lorenz) and they were very quick to answer my question and fix that issue that I wanted changing! I really appreciate when you can reach someone quickly and YOTPO did that fo me!

April 26, 2021

Mark the support agent was super helpful! He provided a lot of help with publishing the review widget on top of my custom theme. Very professional. Will highly recommend it.

April 25, 2021

Eduardo was so helpful. He really went above and beyond to help me to set up my yotpo and have it running the way I wanted to. Excellent customer service. Highly recommend. Thankyou Eduardo - your service is outstanding and I'm so happy to use Yotpo now.

April 25, 2021

Amazing customer service! Ed was able to help me with my issue and went above and beyond to make the plugin work! Thank you Ed, you are a lifesaver!

April 24, 2021

I love being able to sync photos from Instagram and having them appear on the product pages! I was having some issues getting them to appear for new products but Junalou was a big help and assisted me with the issue in a timely manner.