Yotpo: Product Reviews App

I used this app for 10 years have thousands of reviews but now that I could not afford their premium level they have locked me out of my account and REMOVED over 10,000 plus reviews of all my products over the years just because I wanted to switch back to the free service instead of paying during COVID, so BUYERS BE WARE they are vicious with their tactics

Cool features but WAY to pricey. Priced by # of orders, so you are penalized by being successful. They should charge via features instead since it doesn't cost extra money to send a email on their end. Just like Shopify stopped billing based on Users visited/month these guys should stop billing orders per month. $300 for this app or $20 for Judge.me which does essentially the same for more orders.

Great app !!! And I'm more than satisfied with the support !!! Thanks to the team and a special thank to Yulia who helped us !!!! Great job !

What a great app! I ditched my previous review app and I am so glad I did. Much easier to use and people to review. Easy to use with Kit (another must have app). Service is fantastic, prompt and useful information. They can't do enough for you and they want to make your life easier. I'd give it more than 5 stars if I could

There is a 500 error and I can't install it

It is so good, easy to use, and run well.

Extremely easy to set up and use. Highly recommend it. Automatic emails after purchase are really helpful.

Really happy with the app and fab support!

Yotpo is a great app for gathering reviews. It has a nice look and it is easy to use. I have the free version and it covers my need. Thank you!

Really like this app, it's so useful and intuitive. Our customers find it easy to leave reviews on our website www.bullbrand.co.uk

Lior was wonderful in helping me install the code for my website. It was very easy. Thank you! We have also already gotten several reviews from customers! we love having the feedback :)

We've been Yotpo customers for a number of years and they reaffirmed for us recently that they are here to help us succeed with the offering of a custom solution that fully met our needs. We're looking forward to growing with Yotpo as both their and our offerings expand. Very intuitive UI and excellent customer support.

We use the free version and we don't think it's limited. It fits it's purpose and is perfect for what we need. Rhenant provided great support.

Free Version is good but very very limited... and Pro is so expensive that 99% of business owner cant even think to afford it. 399$ Per Month asking to pay Annual together is 4788$ Upfront. Mind Boggling.

As one of the top 3% performing brands on Shopify we were very excited to add Yotpo reviews to our store. Before adding the app, we did our due diligence, spoke to other Yotpo customers, etc. The Yotpo rep tells us how amazing the engagement is and how it will dramatically increase sales and pay for itself in just months. After being told the price is $12,000 a year we thought that was a lot for us but decided it was going to be great based on all our fact checking. Unfortunately it was the opposite. We installed the app just before Black Friday 2016 (most traffic we get all year) and the results we're far from stellar. If you're looking for a review app, my recommendation is if you have the annual budgets for this type of investment with the potential of no return for months or years then I would recommend because the engagement is actually great for us. Its just not converting to increased sales at all.

So far so good. Went with the premium right out of the gate as a new store. We felt that social proof would be huge in helping us expand the word of mouth message. Thanks YotPo!

Reviews and Q&A are ok but you can get the same for MUCH cheaper. UGC does not have an easy to use interface...much better off with Foursixty for Shoppable Instagram. Reps take weeks to get assistance

Great App! We recommend it for all our clients. www.echic.com.au

Jo Lorenz helped me to place the review widget - the service was excellent! I think I am probably one of thousands who rates this app highly. It is an essential service for any shop owner, more of an essential than an extra. Before I had Yotpo I was relying on customers to come back and write a review - but alas this did not happen. The minute I installed Yotpo they emailed my customers with a reminder and the reviews came pouring in! Highly recommended.

Yotpo was able to get everything correctly done for our site. Happy with their services. Highly recommend them for conversion increase.