All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (152 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,463)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 23, 2018

I'm using Yotpo to show reviews in our Shopify Store. I love the features it offers - the website widget, the ability to show 'starts' in the product page, social media shares and more. Although I started with the Free plan, many of the must-have-features were enabled, and above all, their customer support was very helpful and helped me with a few things I needed. Very recommended!

Using app

19 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 23, 2018

Really quick and helpful support. We are more than satisfied so far. Thank you Yotpo for a well done app and great support.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2018

I have always had a positive experience with Yotpo and have always been able to receive great support when needed.

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 17, 2018

This app is easy to use and it is a great way to feel connected to your customers. My only complaint is the giant jump you have to take from 100 "emails" a month at $50/month to the next level. The next jump is is $200/month! That is a big jump for a small company. I wish they had something in between.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2020

Jo was awesome and took care of all my issues with amazing service. They always take care of their customers from my experience.

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 14, 2018

I really like how the app helps me get reviews for my products it works efficiently and looks good on the website. Recently I changed themes which meant my previous reviews were no longer showing. I was quickly helped by Pauline at Yotpo who fixed it for me in no time!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 8, 2018

We had some technical issues when moving websites and needed to move our reviews from our old platform. The customer support team was super helpful.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2018

Excellent app with lots of great features and great support. Hermes from the support team was especially helpful and installed the app to a new version of our theme manually for me without issues or interruptions on the live site.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2018

Great app, picking up a lot of reviews via the in email review service and the features looks good on site. Excellent customer service from Edcel who recently helped with something very efficiently.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 6, 2020

One of the most useful apps we have in our ecom store. Yotpo Reviews 100% does what it claims to do. Also, their customer service (Eric A.) is just fantastic.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2018

App has been great and the support has been just fantastic. Particularly, Edcel has been wonderful in helping us out with our custom requirements and has gone above and beyond in customer support!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2018

Initially I created a ticket and it took a while to get responses but they satisfied my request eventually and I am very happy with their service. And the app has all the features you need and they are for free. Highly recommend!

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 31, 2018

Great service and features, would definitely recommend this to anyone looking for easy reviews importing

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2018

Fantastic customer support, Justine was very quick to fix my issue after I changed themes and the app didn't come across with the new theme, the app is very easy to set up, customise and use too!

Store

Tsuno

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 29, 2018

Got excellent help from Pauline from Yotpo, beyond from the support the app itself is very good! Easy to use and looks good. Try it out!

Using app

8 days

Total reviews

34

Average rating

4.9

5 / 5 Share

Oct. 25, 2018

I am quite impressed. Paolo was my online support and he went above and beyond my requests. He didn't have to do what he did to help me move around and configure the way my reviews showed online, but he took the extra time and did it for us!! Thank you Yotpo and especially Paolo Macasero!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2018

I use the Yotpo app to help aggregate and promote customer reviews. The support team is very responsive and helpful making installation and set up easy.

Store

zealios

Using app

10 days

Total reviews

8

Average rating

4.9

5 / 5 Share

Oct. 18, 2018

Michelle was SO helpful with my questions, and once I was set up reviews started coming in - looks great on my site!!

Using app

12 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 12, 2022

They are awesome in fixing and modifying it for us. Kenneth John M is an awesome guy and he fixed some of the modifications we requested.

Using app

About 4 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 15, 2018

This is the app we try to use to increase our conversion rate! It does everything we need it to! You always get the answer when you need it (during the office hour). Highly recommend it!

Using app

About 1 year

Total reviews

13

Average rating

5.0