Yotpo: Product Reviews App

A must for every store, social proof is so important and I also tells you what is working and not working in your entire business

I am getting so many more reviews using Yotpo and it was super easy to install! I did ask them to transfer my existing reviews over- I sent them a file, they emailed back items I needed to fix on my end, then they transferred them over. A completely painless experience! Michelle Brana helped me through the process and she was amazing to work with!

Yotpo is easy to use, easy to navigate, and easy to manage! Dashboard is extremely user-friendly and setting up IMAP emails is simple - even to a new user.

This app has been a brilliant find for us! Yotpo's team provides great Customer Service, they are very attentive to details and helpful in resolving any concern in a timely manner. So far, very pleased with the app. Highly recommended and well deserved 5 star rating!

Yonatan has been brilliant! Always replies to my emails, and always makes himself free for a call if needs be. The YOTPO application has really helped both of our websites, and it is all done with ease.

Yotpo has the best customer service, super easy and very helpful technical support. Special thanks to Sasha Marchuk, you're awesome!! Thanks again:)

I switched from Product Reviews to Yotpo and am extremely happy. I specifically wanted an app that would email customers after the sale (MAP) and Yotpo does that! In fact, I have gotten tons of reviews since installing Yotpo and the MAP feature. Sasha Marchuk at customer service moved my old reviews from Product Reviews, so I didn't miss any reviews from the old app. Thank you Sasha and Yotpo!

Yotpo has been an incredible review generation and management tool for our company. We've acquired reviews faster than we ever have before and are able to showcase these reviews across social networking sites and integrate them into our digital marketing strategies. Our Client Success Manager is also so helpful, collaborative and insightful. We love working with Yotpo and will continue to do so! I highly suggest using Yotpo.

So far Yotpo has been really good. Unlike most other good review apps they have a realistic, scalable pricing structure which starts at free for small business like mine. I had a few teething issues at the start (i'm not a techy!) but the support guys were really helpful and it was all sorted quite soon. This is really good, especially considering I am on the free package which rarely comes ticket support from other app services. The functionality and design is really good and I eventually have a system to retrieve feedback from my many happy customers. Something I was struggling to find for a while. I would highly recommend YOTPO to others!

Very pleased with this app! Support is also very helpful and gives suggestions for improvement as well. We appreciate that above and beyond mindset! Easy to push reviews to SM channels and having ratings show up under products in search results is priceless! Thank you, Yotpo!

Reymon N. was AMAZING helping me with an issue on our site! Truly great customer service!

I've been using this app for a few years now. It does a good job collecting reviews. There are quite a few limitations for the paid version that we have. I'm not a fan of the social push it offers. The email templates are pretty clunky.

When it comes to getting more reviews, Yotpo delivers. We received 10x more product reviews in just a few days time than we did in 6 months with the Shopify "Product Reviews" app.

We love the free version so far and will be upgrading. Customer support was very helpful, thanks to Amit for getting our reviews from the Shopify native app imported in to Yotpo.

Love it! Has increased my conversion rate significantly by giving potential customers real reviews and honest opinions. Completely automated and also able to showcase reviews through social media. A must have.

looks good , but very expensive , too expensive this is $360 a year at least. Shopify themes have this built in for free, not sure why i would want to use this as it does not seem to get more people to leave reviews. Stuck with them for 2 years horrible customer service, not much to say

Paying way too much for a buggy app. Have had multiple bugs that haven't been fixed for a few weeks now. However, I must say the account manager is very helpful but has her hands tied as development cant get bugs fixed. UPDATE: Support takes a week to respond to questions.

Excellent app and customer service, especially while still using the free version! I needed the star rating moved to a specific place on my add to cart page, as well as on the category page, and Aleksandra provided this service fast, and without additional pay. I spoke to the sales team, didn't think they were pushy at all. They actually suggested to just use the free version as I wanted, and when ready for more to give them a call. When I changed my website theme, again I got fast support again, this time from Raphael. The rating system works like a charm, I'm very happy with this app!

Yotpo support team is amazing. I wanted to transfer my Etsy reviews to my Shopify store, and Aleksandra was a great help. Not only was she able to walk me through the entire process, but once all the reviews were imported, she was able to quickly load them into my store. Highly recommend Yotpo!!!

We gave them a try. The sales team is very pushy and the app is overpriced compared to its competitors. From our experience they have very sub par customer service. We just switched over to Judge.me as it has all the capabilities Yotpo does at less than half of the cost. Shopify reviews also is a great app if you're just starting out.