Yotpo: Product Reviews App
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
4,512
chart
#317
All reviews
Review RSS Feed
Feb. 3, 2019
My team has been using the Yotpo review app for perhaps 5 years and have had a wonderful experience. Any questions or concerns we've ever had have been resolved by the incredibly professional and friendly team at Yotpo. Would I recommend the app to other business owners? Absolutely!
Feb. 2, 2019
Easy to use but its not cheap if you have 500 orders in a month the price is 199 dollars/ month. If you have more than 500 orders in a month you have to talk the sales team... wonder what that price tag will be??
Thanks for taking the time to leave a review. We've recently spruced up our pricing model! You can learn more on our website or on the Yotpo admin. For our Growth plans (up to 800 orders per month) you can choose a package ranging from $19 to $249 a month. For larger businesses, we have custom packages available, and would be more than happy to chat about the best fit. If you'd like to get in touch, we'd be happy to assist you further. Thank you again for your feedback.
Feb. 1, 2019
I’ve been using the review feature. It’s been helpful receiving feedback and I like that it shows it on the store. Online support has been stellar considering I’m still using the free version.
Nov. 4, 2019
This app helps to visualize customer sentiments in a really valuable way. We also ran into an technical glitch/issue, which Pauline at Yotpo helped us solve (and another issue in Nov 2019, which Jan at Yotpo solved). So after almost 10 years of a free account with Yotpo, we couldn't be happier.
Jan. 29, 2019
Don't do it!! If only I had read all of the negative reviews before getting roped in. They now have me stuck in a $10k/yr contract and are trying to squeeze me for more money just because I have localized my international stores with the proper .ca .com.au .com.uk etc....I can get most of the features with other review companies such as stamped.io for under $100/month. I'll have to wait out my contract and then figure out how to get my reviews all transferred if possible. WHAT A HUGE MISTAKE!!
Jan. 15, 2019
The customer support of the app is amazing, Hermes really helped me with the technical problems I had.
Jan. 14, 2019
Unfortunately not usable in German, due to really bad translations and no opportunity to change that.
Thank you so much for taking the time to leave a review! This is exactly the kind of feedback that helps us improve. We've taken the time to work on our translation abilities - Yotpo now offers localization for the widgets, landing pages, and review request emails. Feel free to reach out if you have any other questions.
Jan. 13, 2019
I use the app for reviews in site on facebook and had amazing and reactive support! Highly recommended
Jan. 12, 2019
Yotpo reviews is a great choice! Easy to use, looks appealing on my site. Also, a big thanks to Pauline - she was immensely helpful to work with me to help install it properly and went the extra mile with customisation on my site, at no extra cost. The customer service aspect is excellent, and the app works a treat. Thank you immensely.
Jan. 11, 2019
The customer support solved my problems very quickly. I wanted to customize review carousels for displaying on different pages and the Yotpo team helped me with the code and implementation with perfect explanation, and even tested it out before responding to me unlike what most companies would do.
Jan. 8, 2019
I have purchased the full version of the app and was not able to install some of the widgets, I emailed Help and Pauline assisted me quickly and effortlessly. She was so on al the ball and really was so helpful! I have no problem paying for an app when you have help like that! Thanks to Pauline for the awesome service! High 5!
Jan. 7, 2019
Since implementing Yotpo we have seen a considerable increase in conversions.. Thank you to Pauline from the support team, she is always quick to reply and resolve any questions we have.
Jan. 2, 2019
I need a app that does only store reviews. This one seemed a bit pricey to me. https://www.authenticbagsonly.com
Thank you so much for taking the time to leave a review. We do offer the ability to control the type of reviews you collect -- you can easily choose to collect only site reviews. Additionally, our pricing model is available on our website and in your Yotpo admin. For our Growth plans (up to 800 orders per month) you can choose from packages ranging from $19 up to $249 a month. For larger businesses, we have custom packages available, and would be more than happy to discuss the right fit for you - we're here to help your business grow! If you would like to get in touch, we would be happy to assist you further. Thanks again for your feedback.
Dec. 26, 2018
Yotpo is very helpful for keeping an eye on customer satisfaction and the support has always been very quick and professional, Bernard helped change some code specific to our store in a timely manner.
Dec. 18, 2018
EXCELLENT AND QUICK SUPPORT FROM JUSTINE HELPED SOLVE MY CODING CONCERNS. CAN'T WAIT TO START RECEIVING CUSTOMER REVIEWS
Dec. 4, 2019
Good evening, I use this app to gather and display immediate reviews from buyers of our Little Kicker Books on our web site, www.LittleKicker.com. I used support the other day for the first time, and the lady who helped me was outstanding. I needed to get the reviews to post on my landing page, not just on the individual books, and she saw what I needed and made it happen. Her support service was fantastic! A couple of improvements for me would be to have the actual overall star rating show on my landing page. I would also like to be able to recontact customers and request their reviews again at a later time after they have had experience reading our Little Kicker story books to their children. Thank you, Sam Paulo from Yotpo support was great. He made happen what I wanted to happen ad did it in a kind courteous fashion. He is another Yotpo asset. One thing I learned through my contacts with Paulo is the my fifty free reviews are fifty reviews offered by Yotpo to my customers, and not necessarly fifty responses from my customers. I kept expecting to see fifty review a month on the free program, and Paulo explained to me that Yotpo sent out the fifty review offers but not every one of my customers actually submitted a review.
Dec. 7, 2018
So far, so great with Yotpo. Really just what we needed and great customer service. Thank you, Yotpo!
Dec. 7, 2018
Great App, and easy Setup, loading time could be a bit quicker but believe this is something they are working on.
Nov. 25, 2018
It's awesome. It automatically adds the reviews to the product page itself. The customer support from. Yotpo is fantastic
Nov. 24, 2018
Their sales team are way too aggressive and make promises they can't keep. reneged on a written contract we had in place.