All reviews

Rating Breakdown

  • 5
    91% (6,425 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
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5 / 5 Share

May 1, 2021

Rilu Jane was great and helped me install YOTPO to make sure it was functioning properly. Thank you so much again.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2021

i use this app for my product reviews and they wasn't showing on my website and Gimbert came on the chat and fixed it in no time. and knew exactly what the problem was and fixed it. and the customers service was GREAT!!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2021

Fast and Great customer service from Gimburt. The app is really helpful to our brand. Would highly recommend.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2021

Junolou was of great help! Absolutely amazing guy. Helped me set up the codes again and I’m so grateful.

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

May 1, 2021

I don't like writing review but they were really fast at responding. I was really shocked at the speed most places take some hours or I have to wait til Monday to get some help.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2021

I was having issues intergrating my Shopify account, and I received such great help with figuring everything out. Thank you so much !!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2021

I received great customer service and help from Junalou. I was walked through how to make changes and was given recommendations on how to make my website better. 10/10 would recommend this app to others

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

May 7, 2021

Customer support rep Junalou was great and responded quickly with checking to ensure that all the reviews widget and the social media connections were set up correctly. Her help further gave us the confidence that Yotpo is customer centric and results focused. She was courteous and concerned and patient. I felt very comfortable having her help me. I am looking forward to utilizing the features of Yotpo on our website. Looking forward to our re-launch on Shopify.com.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 1, 2021

App works perfectly, James from support was really helpful. Would recommend, he helped me rectify upload errors and it works like a charm. 10/10

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2021

Eunice was a legend helping be get sorted with my reviews. Definitely recommend the platform if you are using Shopify.

Store

SPARX

Using app

Over 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

April 30, 2021

Customer service is always amazing, had a problem that needed a solution for a while, Junalou and Radly solved that within a matter of minutes, awesome job!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2021

Sheen was such a lovely person to talk to. He communicated very well and completed all the tasks that I had concerns with. Thank you so much for your time and effort Sheen. I hope to speak with you again.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2021

I had an issue with setting up my account for my store, Gimbert was very helpful to quickly resolve my problem

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2021

Jo Lorenz and Manny were AWESOME! this is the kind of customer service that makes you stay with a company for ever!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2021

Gimbert was super helpful! I'm a small shop and needed help with the widgets. Gimbert listened to my concern over a quick chat and fixed my widgets to reflect how I want to run my business.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2021

Junalou has been superb ! - being a 'newbie' I messed it all up but on the live chat Junalou assisted me and went above and beyond to help me achieve what I wanted !!! Very patient, informative and a delight to talk to - Thank you Junalou !!!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2021

Junalou went above and beyond to help our site add in the YOTPO review carousel. She explained everything in detail and was very customer focused. Thank you for having Junalou on your team!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2022

In wenigen Minuten hat mir Allen von Yotpo professionelle Unterstützung geboten. Ich kann YOTPO nur weiterempfehlen!

Store

Kibemo

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 29, 2021

Junalou was so amazing. I had a million questions and was all over the place. they were patient, very informative, and resolved more than one issue for me. i appreciate them so much, they went above and beyond for me. 5+ stars for sure. great customer service

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2021

Updated 5.20.21: Junalou was super helpful in adding the star ratings to my collection pages too! We were seeking a solution to help add the star ratings alongside product listings at the top, and with a little help from support we were able to implement. Thank you!

Using app

8 months

Total reviews

2

Average rating

5.0