All reviews

Rating Breakdown

  • 5
    91% (6,425 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
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5 / 5 Share

May 12, 2022

5 stars for Lemuel C Exellent customer support ! It's the third time that I need support and was great all times !

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2021

Amazing support. I got my resolution in few seconds. Onboarding and installation were breezing-fast, Junalou helped in the process, Highly recommended. They have all kinds of plans, even free plans for starters. And the widget works perfectly fine.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2021

Superb customer service from Ronel! Assisted me in the troubles we were having with submitting reviews. Thank you so much!

Store

GetUrns

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2021

It's a great app. So happy with the set up, so simple and easy. I just had a little hard time with the places I put the code (I am not good at coding), thankfully the chat room was there and Junalou was able to help me. He was so fast, understood me very well and so helpful. I will definitely recommend the app.

Store

DJEEG'N

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2021

Very efficient service on chat provided by Anne, Resolved my issue quickly and provided detailed and accurate information. thanks

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2021

Ed did a phenomenal job helping me troubleshoot an issue I was having with customization of the app on my website. Thanks for all your help Ed!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2021

Fast, responsive and very helpful. Provided quick and easy information to help resolve my issue. Thanks for your help!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2021

Junalou was super helpful and patient with all the problems I had. I had some problems with uploading reviews onto my site and she really took the time to make sure everything went through and smoothly!

Store

QWIN

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2021

#UPDATE 10.05.2021 - I had another issue and the Yotpo-Team is just amazing! Especially Don who helped me with an irregular request. He did his best and I'm waiting for the results now. These people are great and will do their best to help you. Many Thanks !!! #1stREVIEW - Very helpful support! Anne is the best ;-) She solved all my issues and now everything is perfect. Thanks a lot again!

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 4, 2021

Great experience and support so far. Gimbert assist to make sure that everything was set up correctly to take advantage of all the features.

Using app

About 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 4, 2021

Amazing app for verified reviews, super easy to set up and use and they have great customer service. Five stars

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2021

Such great service from the start that also wasn't robotic responses like other help chats. Helped to add the widget installation onto my shopify site. Thanks again for your great help.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2022

Yotpo and James have done an amazing job in helping us with our issues. Not only is it a great platform service overall, but their customer service is excellent.

Using app

12 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 3, 2021

I've been using Yotpo for a few years now. Their customer service has always been top notch. Sheen helped me recently with a review that wasn't showing on my review page. The fix was super fast after my inquiry. I highly recommend!

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

I used this app many months ago. I really like it. Customer service was spot on and helped me integrate with so much of patience. Recommend it.

Using app

12 months

Total reviews

8

Average rating

4.6

5 / 5 Share

May 3, 2021

The customer service at Yotpo is by far one of the best I have seen. Ed was able to help me import reviews from a different app I was using. No comment about the app yet but it seems like the resources are there to help me with the transition.

Using app

5 months

Total reviews

8

Average rating

4.9

5 / 5 Share

May 2, 2021

Mark was extremely helpful in setting me up to have this app operate exactly how I want it to. Amazing customer service!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2021

Great app! Ronel quickly helped resolve a couple issues I was having with the placement of my Yotpo reviews widgets. Awesome customer service!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2021

Not only the app is great, the support too! Especially Anne, she helped me a lot and understood very quickly what my problem was! Thank you very much, kind regards Jason :)

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2021

Honestly one of the best companies I've ever worked with. Great support team (shout out to Ed) and overall been satisfied every time I used them

Store

Hulubre

Using app

Over 1 year

Total reviews

6

Average rating

5.0