Yotpo: Product Reviews App

Clever app, really easy to install and navigate, I have seen impact on our sales straightaway. Customer service and support was exceptional too. However, I would like to see the app enabled for mobile phones and handheld devices in the near future as most our customers purchase via these channels. EDITED: The REVIEWS Tab doesn't show on mobile phones and handheld devices.

Nice and easy to use for customers & myself on the back end. Support is very fast too. I love that it's got a free version. Thank you!

the support via chat was super fast! Ronel R. is outstandig and did a great Job he did it perfetctly. Thanks for that Ronel!

I reached out to Yotpo for a question I have in mind regarding my subscription.. One of their representatives, Pauline, was very timely and accommodating in responding to me.. Thank you..

I'm really pleased with this app. The customer service is excellent (Thanks Raphael!). It has everything we need from a rating app. It's also easy to move across your ratings if you change your theme or site. Thanks for your great work guys!

Great app, easy to use and especially great customer support they answer fast and are very helpful, in my last query Josh solved my issue in less than a day. Highly recommennded.

Yotpo is one of the best apps i use in my day to day, and the help team is amazing and always willing to go the extra mile

I really like this app and, like every busy shop owner, can only check in my time to time to make sure I understand all the bells and whistles of my app and my investment! The folks at Yotpo have always been very responsive and willing to do the "back end" coding that's required to make it work. As well, they can go in and check when I periodically need reassurance. Thanks to your support staff!

I have been using Yotpo since last year and love it! I needed some assistance with setting up one of the functions and Pauline at Yotpo help was amazing! highly recommend this app for anyone looking for a review system

Recently installed this app for my Shopify store. The free element as everyone knows is very limited. However, once I upgraded I needed the advice of the 'Yotpo Growth Support Hero' .. Literally unbelievable level of service, help and recommendations. Well done Yotpo and well done Yotpo Growth Support Hero 'Jaypee' ...., If every company could take a leaf from your book the world would be an easier place to navigate.

App molto utile per raccogliere ed organizzare le recensioni, sia riguardo ai prodotti che riguardo al sito. Servizio clienti molto disponibile e preparato

Great Customer Support! I had a couple of developer issues and the team at Yotpo helped very quickly solve them. Use the app and ask for Raphael!

Works great and customer service is very quick and helpful! We had a bit of a glitch happening and they went in and fixed the code within 24 hrs.

We have used Yotpo for a couple of years now, it has many wonderful capabilities, and ways of acquiring reviews. However, they offer no technical support, only time you will hear from them is when it’s time to renew your contract, and when you find someone in support it’s someone from sales, with a superficial knowledge of the app, not someone who actually knows any of the technical stuff, which is why you needed them in the first place. We are looking for other options.

In 4 months of use, we have seen our revenue and brand engagement increase dramatically. The team is a pleasure to work with as well.

My team has been using the Yotpo review app for perhaps 5 years and have had a wonderful experience. Any questions or concerns we've ever had have been resolved by the incredibly professional and friendly team at Yotpo. Would I recommend the app to other business owners? Absolutely!

I’ve been using the review feature. It’s been helpful receiving feedback and I like that it shows it on the store. Online support has been stellar considering I’m still using the free version.

This app helps to visualize customer sentiments in a really valuable way. We also ran into an technical glitch/issue, which Pauline at Yotpo helped us solve (and another issue in Nov 2019, which Jan at Yotpo solved). So after almost 10 years of a free account with Yotpo, we couldn't be happier.

Don't do it!! If only I had read all of the negative reviews before getting roped in. They now have me stuck in a $10k/yr contract and are trying to squeeze me for more money just because I have localized my international stores with the proper .ca .com.au .com.uk etc....I can get most of the features with other review companies such as stamped.io for under $100/month. I'll have to wait out my contract and then figure out how to get my reviews all transferred if possible. WHAT A HUGE MISTAKE!!

The customer support of the app is amazing, Hermes really helped me with the technical problems I had.