Yotpo Product Reviews & UGC

May 10, 2021

I love this app, it works great. Support is also excellent. I just chat with agent Ed and he quickly resolved my problem.

May 28, 2021

Have only just installed the app, so far, so good. Ronel was very helpful with queries when setting up. Dropped review to 4 stars...it seems I skipped a step upon set-up to automatically send review requests to my past orders (I.e. those prior to integrating Yotpo). Eunice was so helpful, stuck with me and arranged for the past order review emails to be sent. It took 3 weeks for the root of the problem to be identified and resolved. I feel either the instructions need to be clearer, or there needs to be the option to send them mails once someone has set up their account so that if the step has been accidentally missed, someone can go back and send them mails. (I must note I am on the free account, for now)

May 8, 2021

Amazing App followed by amazing customer service that did everything for me with the installation. Gimbert has been so helpful and has a fabulous personality.

May 8, 2021

I recently was having trouble with my reviews showing on my site and I tried trouble shooting my self with no avail. I submitted a request via email and. Response time and their customer service is not only stellar but they fixed everything for me but from my inquiry all the way to the end result was a great experience. I’m so grateful to Sheen in particular. Sheen let me know everything that was going on, kept me up to date throughout the process and explained and showed the changes so if I needed it to be done different the changes count made immediately. I absolutely love this app and all they have to offer but the people behind make it even better.

May 7, 2021

So far this app is working great.... I look forward to when I have enough sales to upgrade and get their widgets. I contacted support twice and both times everything was very speedy. Second contact my service agent Noren, was particularly excellent.

May 7, 2021

Junalou was incredibly patient and helpful with getting my yotpo account set up properly. Junalou helped me import my existing reviews, customize the placement of the widget on my site, and double-check that the look and feel matched what I was going for. I'm excited to collect more reviews!

May 7, 2021

I didn't find how to configure the Coupons! Excelent Attention of Junalou, solve my problem quickly! Thanks

May 11, 2021

The customer support was super useful and kept following up when I didn't get back to them in a timely manner. It was great!

May 7, 2021

Great app and amazing customer service. Shout out to Sheen on the Yotpo support chat, they were a great help in getting my reviews set up and were so quick. Thank you!

May 7, 2021

Thanks Eunice for your nice and quick support :) It solved the issue immediately! Kind regards Daniel

May 6, 2021

Live customer chat was super helpful and answered my questions quickly! ：） Its easy to get help quickly

May 6, 2021

Great customer service, James was able to help me with a problem in a timely and efficient manner and I was able to progress forward with my site. Very appreciative of the professional service!

May 20, 2021

Updating my review 5/20/21 - Gimbert was a magical Yotpo Genie today!! These guys are awesome and if you're considering a review app, look no further, seriously! Service, Support, and features are TOP quality! Adding to my review... Orly was super helpful today in fixing code! I am so happy to be finally rolling with Yotpo reviews on my site! WOO HOO! Very helpful chat support (James!). I chose this program because it integrates with Google and that's important for SEO. Still working on linking reviews from Etsy, and the set up does take time, but the customer service is great so far!

May 6, 2021

Amazing service, Anne helped me, she was very helpful!, she guided me through the process and checked everything

May 6, 2021

I have been using Yotpo for just over a month, however my site has some untraditional structuring that made me need unique code. The team at Yotpo- Sheen in particular - was so helpful and responsive. They helped me edit my theme to ensure that Yotpo was functioning effectively. Highly recommend!

May 6, 2021

Eunice and Mark we excellent. Still figuring out some issues with old broken urls, but they have been super helpful and responsive. Should give them a raise, or at least a pizza for lunch. Have had a great experience with Yotpo and look forward to future integrations and features. Thanks, the Cycleboard Team.

May 6, 2021

I love this app so far! Customer support is excellent and Manny really helped me out to sort some coding - fast and quick responses, very friendly. My reviews look fab!

May 6, 2021

James was here to help me for the new setting. It made me very easy to do it, thanks so much! Very pleased with the service

May 5, 2021

The chat people were extremely helpful! They took an hour of their time to answer all my questions because I do not know how to do coding or anything like that but they were so kind and very very helpful! highly recommend.

May 5, 2021

Great app for product reviews, clear and concise. Had great help from Junalou whereby nothing was too much trouble. Thank you