Yotpo Product Reviews & UGC

May 12, 2021

Rilu was super helpful. He helped resolve my issue. It was a five star experience with Rilu. Thank you!

May 12, 2021

The support team is always ready to help you out, great customer service! Had a slight issue with adding the widgets because I was using an app for customizing my product page and they found a way around it.

April 3, 2023

We've only just downloaded Yotpo and already the customer support has been great. Junalou quickly helped me solve an issue. Look forward to seeing the rest of the app's offerings and helpful support. UPDATE: Required customer support again a few months later and it continues to impress. Jo L. was extremely helpful in solving an issue and repeatedly checked in with me after being transferred to other agents. Very happy with Yotpo! Just had another successful interaction with the Yotpo support team. Grea to see a SAAS business that truly cares of their customer's experience. Thank you Doner for your help.

May 12, 2021

Radly was a big help to get my widgets working properly. I really appreciated the time he took with me.

May 12, 2021

Always helpful, quick responses from the Yotpo support team. My questions are always answered and Yotpo interface is very easy to use.

May 12, 2021

So sick - looks great on the site. Had an issue with the install, but Kate sorted me out right away - easy peasy. Love it!

May 12, 2021

The app works very well especially for someone like me who cant code. Their customer support is amazing. They provide instant solutions and are ready to help you through their simple chatbox. Noren today helped me place the rating carousal on my website which I was struggling to do on my own. She also created an extra tile so that I can easily adjust it on my own in the future. Thanks so much, Yotpo & the team.

May 12, 2021

I have just set up Yotpo on my store with the help of Ronel - I couldn’t have asked for anyone more helpful, thank you Ronel

May 12, 2021

Jo Lorenz a support agent at Yotpo assisted my with the integration of our reviews into our shopify theme. He was extremely helpful. The support was excellent!

May 12, 2021

Ed was both friendly and extremely helpful. Best live chat I've experienced, recommend 10/10. Got help with the review bar in addition to tips for future changes.

May 11, 2021

I wasn't able to install the code on my site but thanks to Junalou who helped me nearly an hour to check all the codes and replace them with the correct ones. I can't describe how thankful I'm for his help. In terms of Yopto, it's a great tool. If you are running an e-commerce site, it's a must-have app. You can start with the free version and once you start making money you can switch to the paid one which comes with so many cool enablers.

May 11, 2021

Very helpful. Quick and resolved issue. Would use in future. Thanks again. Very useful and informative

May 11, 2021

I needed help when i switched themes. Ed was a terrific help to get my reviews published to the new site. Very fast and friendly service.

June 12, 2021

A perfectly Support, very important and really fast, i got help with my Reviews and it help alot, everytime i will use the Support again for a Issue! the support from Junalou is really good and helps you immediately

May 11, 2021

I had a problem about the rating display on a product page and category page but Rilu Jane helped me so quickly with kind respond. Very helpful service and great app.

May 10, 2021

After service was very nice. even if i am not familiar with technique, they taught me very precisely.

May 10, 2021

Great customer service, Junalou was very helpful. Answered all the questions I had and helped me with the logo. Thank you!

May 10, 2021

Really easy way to collect reviews. Quick to set up and simple to use. The support team are always helpful as well!

May 10, 2021

Yotpo is great overall for reviews. Some functionalities I really wish they would make available on lower plans or for a small additional fee as it is a big jump from their growth to prime plan in pricing. Also wish they made it easier to collect reviews from your customer outside of the automated (e.g. QR codes etc.) After testing some other review sites though, yotpo still has won out.

May 10, 2021

Ed was very helpful and patient! :) Looking forward to getting everything set up as soon as possible!