Yotpo: Product Reviews App

Aug. 29, 2019

I emailed them with a request to help me add the stars under my item descriptions, they replied promptly and helped me quickly! Definitely recommend

May 11, 2024

Nice app and easy to use. Even the free version is pretty useful. They've been very responsive the couple times I've needed help.

Aug. 27, 2019

Good app, easy to use good customer support with integration into the theme and the usability is easy, decent posts and layouts in general

Aug. 26, 2019

I've had Yotpo on my site for years now and I've always been happy with it, but recently had an issue with how reviews were displayed on my site. I contacted support and Pauline responded within minutes. She fixed my issue straight away and I couldn't be happier. Highly recommend Yotpo

Aug. 17, 2019

I wanted to ad a graphic in my macmail signature and link it to a reviews page. Ruel was able to get me all the answers I needed. I'm grateful for how fast and knowledgable he was. I also like the 'send transcript' email feature so I could save all the links he was sending me from our chat for future review. I am very pleased.

Aug. 15, 2019

We've been using Yotpo for a while over the standard review system available in Shopify and we're big fans. The only thing I'm not crazy about is that it isn't white labeled (they have Yotpo branding) unless you spend a fortune on enterprise solutions basically. But all the other tools are great, the customer service is excellent (got a custom update to a new theme we're doing in less than 48 hours), so we're happy!

Aug. 15, 2019

Best Service ! PAULO Really helped me. He installed the code in our shop ! Fast, Easy, dnd very advanced app ! Thanks again.

Aug. 15, 2019

Amazing and easy to use app, once you've installed it you can easily collect reviews from your customers. Love this app - had an issue during the installation process, Josephine from Yotpo was able to help me within hours. Now everything works perfectly fine!

Aug. 14, 2019

I had a problem trying to get the reviews centered on my website Subbytech.com I contacted support and Ruel saved the day. Very grateful for the support yotpo offers. Highly recommended for their support, as well as the functionality of their app.

Nov. 5, 2019

Very Very Helpful, I had an issue with my reviews not displaying correctly as I had set it up wrong. The team were quick to help me resolve my issue. Very happy with the service.

Aug. 13, 2019

I had trouble installing the widgets and Jenny from the customer success team was quick to help me out - can't wait for our reviews to star rolling in!

Sept. 18, 2020

Great app. Very easy to use. When I had an issue I contacted support and they fixed it immediately. It definitely helps with sales. I would definitely recommend it.

Aug. 12, 2019

YOTPO is such a great review app that adds a lot of trust and transparency to our products. Installation and UI/UE is great, and customer service is phenomenal. We are NOT tech-savvy at all, so weʻve been working closely with Pauline from the Support Team and she has been phenomenal in helping to customize our widget colors and fonts to be brand-appropriate. Pauline was very responsive and was patient and kind enough to go through multiple rounds of revision with us until we got everything looking just right. Thank you so very much for creating a beautiful service, and for your outstanding customer service!

Aug. 8, 2019

Great app. Lots of great integrations with other apps. Just all around great product. I also love that Google weights the reviews on this one. Thank you.

Aug. 7, 2019

I installed this app so I could begin obtaining customer reviews on my web site. It was very easy to set up, but I ran into a little snag cutting and pasting the code to make the stars show up on my products. I contacted support, and Pauline and things fixed in no time. So far, things are working very well, and the customer support has been great. Thanks for making this app, and for your help!

Aug. 7, 2019

This app works as advertised. Ruel helped me implement some impressive code modifications that showed my ratings on collections and product pages properly. Thank you! www.dynastyclothingstore.com

Jan. 29, 2020

I love everything about this app, its a must on a website to give your site some credibility. I struggled to get it all set up but the support was beyond my expectations and the look of it on the site is perfect. The ease to use and manage plus all the features... wish I had found it sooner. Couldn't recommend it enough!!!

Aug. 4, 2019

I love this app and have had it for over 2 years now. I recently upgraded the plan and needed help with a few things and the online chat feature has saved me a lot of time.

Sept. 17, 2020

So far this app is working like a charm. I love the look and setup was super easy. I sent 3 emails to support when I upgraded my account and Paulo responded within 10mins. I asked him if he could instal some widgets onto my website and presto without any question the job was done within 5 mins. Thank you Paulo your the best, Update Always receive the best service thx

July 18, 2019

I needed to switch platforms and the support from Yotpo team was amazing. Particularly by Jenny B. who was very dedicated and proactive in helping me with the migration and also figuring how to fix a bug that was caused by misconfiguration.