All reviews

Rating Breakdown

  • 5
    92% (4,157 ratings)
  • 4
    3% (152 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,462)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 18, 2019

One of the best supports i've ever had. They gave me all the support and were very fast on the answers.

Store

REVER

Using app

24 days

Total reviews

3

Average rating

5.0

Developer Reply

Hey REVER, we are so pleased to know we are meeting the mark when it comes to great support and service! Thanks for taking the time to leave a review, and keep enjoying Yotpo!

5 / 5 Share

Sept. 17, 2019

We are at the 400 orders per month mark. We started by using the free version to test things out. Just using the free version we were able to generate 25 product reviews within a week. For a free app we got a ton of value. We have since upgraded to the paid version. Great customer service as well.

Store

RakAdx

Using app

25 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the great review, RakAdx. We are excited to be on this journey with you!

5 / 5 Share

Sept. 17, 2019

Excellent app with impressive support. In particular would like to say a special thank you to Feb T. who has just gone above and beyond to correct an issue I had with integration.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great feedback and the shout out to Feb T, Victoria Green! We are happy to know we are meeting the mark when it comes to great support.

5 / 5 Share

Sept. 17, 2019

We migrated from Magento2 to Shopify and Crescel was extremely helpful in helping us get our old reviews transferred to our new website. The app is awesome and the customer service is even better!

Using app

19 days

Total reviews

8

Average rating

5.0

Developer Reply

So happy you were pleased with our service, Survival! Thanks for taking the time to leave us a review.

5 / 5 Share

Dec. 11, 2019

Really easy to use interface and EXCELLENT customer service. Highly recommended for a Shopify site.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey Santana Sounds, thanks for the great feedback!

5 / 5 Share

Sept. 16, 2019

We use this app to get customer reviews. When we were not ready to utilize a feature that Yotpo provides, a friendly guru quickly assisted us with removing it.

Using app

About 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Hey Green Acres Nursery & Supply, thanks for leaving us a review! So happy our team was able to help.

5 / 5 Share

May 29, 2022

Easy to use, good moderation. Wish they had some intermediate plans between the '200 reviews requests' and the big custom plans. Seems like the selling reps only want to sell the big customer plans, and don't want to work with us little, but not tiny folks. I will say customer support is top notch, Ronal was prompt and took care of my questions/issue quickly.

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Hey OTDefense LLC, thanks for your feedback about Yotpo and for taking the time to leave a review!

5 / 5 Share

Sept. 16, 2019

Integrates easily, great platform for collecting reviews and reaching customers. Support team is awesome and very quick to respond. Feb T helped me with integrating reviews and was a pleasure to work with.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We are so pleased to hear that you are enjoying Yotpo. Thanks for the great review, The Roosevelts Beard Company!

5 / 5 Share

Sept. 16, 2019

I am impressed so far with this app as its helped me gain reviews for my amazing products which has helped make sales stronger. The support is also really excellent and fast!

Using app

28 days

Total reviews

9

Average rating

4.6

Developer Reply

Thanks for the great review, Bullabaloo!

5 / 5 Share

Sept. 11, 2019

love the app and the service that i get. Pauline was amazing helping me optimize all features to make sure we maximize the value of the app. great app without great service is not so great but we got both!

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

So happy you are pleased with both the product and service, The Classic T-Shirt Company! Keep enjoying Yotpo :)

5 / 5 Share

Sept. 10, 2019

This application is great for collecting reviews automatically and posting them to our product pages. Easy to install and easy to use. The staff is great to work with if you need any assistance!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey Conceal Canvas, thanks for taking the time to leave a review! We are happy you are pleased with our service. Keep enjoying Yotpo!

5 / 5 Share

Sept. 10, 2019

Josephine E. was my most excellent Yotpo Hero! She checked my coding, fixed it, and then also left me with an extra optional theme edit. I ended up using her extra suggestions and I think it will truly help boost my new sights sales.

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Yotpo Heroes - we love it! Officially adopting this term at the office. Thanks for the awesome feedback, BRiKHOUS!

5 / 5 Share

Sept. 9, 2019

Very happy with Yotpo! Easy to implement and if you have any issues or changes to make, their customer service is very helpful.

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the awesome review, Benji Sleep!

5 / 5 Share

Sept. 9, 2019

No complaints whatsoever about Yotpo. Excellent app! Simple to use, looks great integrated on our site. Highly recommended.

Using app

Almost 2 years

Total reviews

8

Average rating

4.6

Developer Reply

Hey Mighty Bright, thank you for taking the time to leave us a review!

5 / 5 Share

Sept. 9, 2019

The Yotpo app is user friendly and customer service outstanding. Much better than the previous review generating program I had.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review, Bandito Products!

5 / 5 Share

Sept. 8, 2019

Love the app and the support is superb. I am not tech savvy but it was still very user friendly and what I didn’t understand was handled quickly and efficiently by Yotpo.

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

So happy to hear you are pleased with Yotpo, Born2Dress. Thanks for leaving us a review!

5 / 5 Share

Sept. 7, 2019

Great app and incredible customer support! Controls are intuitive. Very helpful for managing product/site reviews. :)

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for taking the time to leave a review, My-Tee Girls!

4 / 5 Share

Sept. 5, 2019

The product is good - just sometimes doesn't do what is expected so needed customer support to help - but my goodness their customer support is GREAT! So it's really all good.

Using app

About 1 year

Total reviews

4

Average rating

4.3

Developer Reply

Hey Juara, thanks for giving us your feedback! Glad you are happy with our service and are enjoying Yotpo.

5 / 5 Share

Aug. 29, 2019

The support I received from these guys was awesome. No wondering if they've even heard you, response was almost instant. Good job, guys!!

Using app

About 18 hours

Total reviews

9

Average rating

5.0

Developer Reply

Thank you, Ride Proud Clothing! We love hearing from our happy customers :)

5 / 5 Share

Aug. 29, 2019

I emailed them with a request to help me add the stars under my item descriptions, they replied promptly and helped me quickly! Definitely recommend

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Awesome to hear you are happy with our service. Thanks for the great review, Olive Branch Design Studio!