Yotpo: Product Reviews App
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
4,512
chart
#327
All reviews
Review RSS Feed
Jan. 7, 2023
Thank your for help Rhenant. Youre the best! your help was truly the best. I had least 8 different issues, and we fixed all. Thank you!
Hi there, thanks for leaving a review. We really appreciate your feedback and are happy to hear you're enjoying Yotpo!
Oct. 10, 2019
Great customer service. Not only answered my question quickly but made ths changes for me!! Thanks
Happy to hear it! Thanks for taking the time to leave a review.
Oct. 22, 2019
The chat support is super fast and they have quickly solved all my issues! At least for now, I can recommend!
Hi there, thank you so much for leaving a review. Happy to hear our support team was able to help!
Oct. 9, 2019
Excellent so far...I installed it about a year ago, but I'm finally using its features today. I got some great chat help from customer support, and the features work flawlessly!!
Thank you for leaving a review! We're so happy to hear you were able to get it up and running smoothly.
Oct. 9, 2019
This app is fantastic. Awesome functions, good customizations and it works to generate reviews. But the best thing is, the customer support. They go above and beyond call of duty. They really helped with implementing everything. A+.
Thank you so much for taking the time to write a review. We really appreciate the feedback and are so happy to hear you're having a great experience with our team!
Oct. 9, 2019
Fantastic app. Not only does it deliver just what I am after as a start up small business, but the technical help has been amazing. Always super fast and helpful. I reached out today about an issue and even though the issue was not the fault of Yotpo, they hopped in and fixed a coding issue for me anyway! Incredible. Highly recommend.
Thank you so much for taking the time to leave a review. We really appreciate your feedback and are glad to hear you're enjoying Yotpo!
Oct. 7, 2019
This application has definitely helped us sell more items, based off customer reviews. I was running out of emails every month to send, so I upgraded the plan to Growth 200, and then support team installed some snippets of code for us, to save us the time and the confusion. Great app and great support!
Hi there! Thank you so much for taking the time to write a review. Glad to hear you're seeing the benefits of Yotpo and our customer support team was able to get you up and running smoothly!
Oct. 6, 2019
Hi, I added this app and had some technical problems implementing it at the homepage. I wrote to the support. Very shortly, I've recieved an answer from Josephine from Customer Support. She solved my problem very fast and even improved the implementation of Yotpo in my website. Working with this app for some time now, I can say that it's an incredible reviews app and it is a must for every Shopify website. Start with the free plan and later upgrade if needed. Thank you very much!! Thanks, HopSport team
Hi there! Thank you so much for taking the time to write and leave a review, we really appreciate your feedback. Happy to hear our customer support team was able to help get things back on track and you're enjoying Yotpo!
Dec. 23, 2019
So far the customer support has continued to be excellent. Glad to have them available to quickly sort and fix issues. Update 3 months later - Easiest integration, friendly team and continue to provide an excellent level of support.
Oct. 2, 2019
Love this app. It is so easy to use & if you have any issues, their customer service is amazing! Their responses is all speedy & friendly and your questions are quickly answered and issues are quickly fixed.
Thank you for the kind words - our support team is constantly working to be an even better resource to our customers, so we're thrilled to hear we're hitting the mark!
Oct. 2, 2019
This app is awesome, the best review app there is hands down. The customer support is phenomenal id give them 10 stars if i could. I definitely recommend this app.
Thanks for leaving a review, we really appreciate it & are happy to hear you're enjoying Yotpo!
Oct. 1, 2019
Feb from Yotpo came through on so many customizations and integrations on my website! I tried doing certain modifications myself, but had issues with my theme. Feb was beyond helpful and was able to fix everything for me in until 24h. Absolutely satisfied with the service. The app has also been generating reviews for us so no complaints!
Hi there! We're so excited to hear our team was able to help & you're enjoying using Yotpo! Thanks for taking the time to leave a review- we really appreciate it.
Sept. 30, 2019
Fast service and support >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Hi there! Thanks for leaving a review - glad to hear we're hitting the mark on customer support.
Sept. 26, 2019
Great customer service, fast and extremely helpful! So far we are very happy with our experience. Would recommend!
Hi there! We're so excited to hear that! Thank you for taking the time to write a review and give us feedback. Glad to hear we're hitting the mark and you're enjoying Yotpo!
Sept. 24, 2019
Their support team is very responsive and turns around our issues quickly. Thank you for all the help, Yotpo!
Hi there! Thank you so much for taking the time to write a review. Glad to hear we're hitting the mark on customer support and you're enjoying Yotpo!
Sept. 14, 2022
The product is decent, but if you need support, they will jack your site up. They worked on my site yesterday and broke a bunch of stuff, now nobody is responding. Do not waste you time on these guys, it is only good until you need support, then you are screwed! WASTE OF MONEY!!!
Hey, Jaillene from the Reviews team here 👋 Thank you for your feedback, and we apologize for the inconvenience. We never make adjustments on the backend without your consent. Our records show that our support team was able to assist and that your team was also able to make some adjustments on the admin side of your site. If you're still experiencing any issues, please feel free to reach out to us.
March 11, 2021
Junalou was and awesome help. Thank you so much for your amazing service. I switched themes on my boutique MomMeAndMore.com and they totally moved my reviews and set up my widgets and just made everything perfect again. Thank you, Pamela
Hi Pamela! Thank you so much for leaving a review, we really appreciate your feedback and are glad to hear we were able to help.
Sept. 18, 2019
I have used Yotpo on my website for about a year now. Before I had a place for customers to leave reviews business was lacking in the products sold dept. Reviews are a must these days. Since I started using Yotpo, the reviews have picked up and my business has too! I know its one of the first things I check when buying products online. Today I opened up a store on a different platform and I wanted to keep my reviews, but I could not figure out how to get them to follow my change. After fooling with it for a few days I broke down and ask Yotpo for some help. I received instructions on what to do not long after I asked for help. Well, I still couldn't figure it out. So Paulo wrote back and offered this for me. He promptly fixed my problems in no time. I have to say, the response time to my email was fast, courteous and willing to go that extra mile to help in any way he could. Thank you Paulo!
Hi there! Thank you so much for leaving a review, we really appreciate your feedback and are glad to hear we're hitting the mark on customer support and service!
Sept. 18, 2019
Yotpo is a really nice app for collecting reviews. We have been using it for a year now and just upgraded bc we were maxing out at 50 every month. Jenny was super helpful in installing the code for us, and helping us add features and answer questions. We like how this integrates with Shopify, Ping, and Facebook.
Hi there! Thanks so much for leaving a review, we really appreciate your feedback. Glad to hear we're hitting the mark on our support and service.
June 26, 2023
John G. was extremely helpful with my review issue on my website. He took the time to listen to my needs. He gave me detailed and easy instructions on how to fix it. He even sent a screenshot with a " how too". John G was also very prompt at answering my questions. It was a pleasure to chat with him. Thank you for helping me and so quickly! I have used Yopto reviews for 5 years now and it has been very awesome. Would highly recommend this app. Great app and customer service.
We are so happy to know we're meeting the mark when it comes to great support and service! Thanks for taking the time to leave a review, and keep enjoying Yotpo!