Yotpo Product Reviews & UGC

May 20, 2021

When I was having trouble getting rid of the cache of the app, they responded immediately via live chat, which was very helpful.

May 20, 2021

Used this app to build trust with reviews and had a few issues with unpublishing a few reviews and Ed helped me through every step efficiently, very impressed with the customer service and the app itself is a good tool.

May 20, 2021

This app has been great for my little business. I reached out today to customer support for assistance and I was helped by Orly who immediately sorted everything I needed. Great app and amazing customer service

May 20, 2021

James and Rilu Jane were both great, very helpful with coding my website and very friendly. Rilu coded my website for me, thanks a lot!

Jan. 20, 2022

I use it in the furtherance of my store. It will also show customers how well and trustworthy of my store I talked to Ronel and she installed my review widgets for Shopify and I give her five stars

May 19, 2021

Very easy to use and connect to store. Support is also very helpful, and helped fix an issue i had.

May 19, 2021

Great app! Needed help and was able to use the chat to get it fixed, awesome support! Thanks so much for the help! :)

May 19, 2021

I like that there's always someone available to chat with if you have an questions or concerns. Great App

May 19, 2021

Ed has been very helpful and patient with me. I am not much of a computer person and he helped a lot with the different options available on this app. Great customer service!

May 19, 2021

There was an issue in displaying the review. Manny from Yotpo helped me in time and fixed the issue. Super Fast Support. Loved the app

Aug. 25, 2022

I'm not great with coding and I was unable to get the review carousel published on my own. That's where Ed comes in. Ed was extremely helpful and was able to add a reviews carousel, a reviews page, and a star rating below each product we sell. He did it all within 30 minutes before I had to take off to my meeting, and did it with pleasure. I'm ridiculously impressed with Ed and Yotpo, the review service itself is great, but it's the customer service that makes the difference for me. Appreciate you guys! Updated 08.18.22 Both Happy and Rilu Jane B are also great. Super communicative and fast at working. Also very patient with all my requests.

May 18, 2021

orly was great with assisting me in intalling the app to my store. I was super confused following the instructions, but he offered to just do it for me.

June 21, 2023

Warly S is really helpful and patient. He helped me how to install star rating. im so extremely happy to find this app.

May 18, 2021

Junalou helped me with everything, excellent service. thank you. very good help and service thanks !

May 18, 2021

Had trouble with figuring out how to navigate the app. Junalou was very knowledgeable and quick! Thanks for the help!

May 18, 2021

Very good app and the support staff is very helpful - especially Junalou (Yotpo Support Staff Member).

May 18, 2021

I was very impressed with the customer support. Junalou was extremely knowledgeable and She helped me tremendously with the initial set up. I was concerned about adding Yotpo bc I am not the best with backend set up...but her support handled all my issues and now I have an easy review system attached to my small business website. So far so good!

May 18, 2021

Ed was extremely helpful and nothing was to much for him. I needed a bit of help to sort out having the review widget on my page and he did that for me

May 18, 2021

Excellent service from their support team, especially Ed who is able to quickly understood my requirements and promptly helped me configure the review display and settings on my site. Thanks!

May 17, 2021

Thank you Mark for your professional and speedy resolution to the issue I needed help with. I'm enjoying Yotpo and will continue to use it as it has many features I feel will enhance my shop and customer engagement. Sentient Beauty/Barbara