All reviews

Rating Breakdown

  • 5
    91% (6,425 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
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5 / 5 Share

May 23, 2021

I love this app! It gives my store "Street Cred" I needed to update the code on my new Shopify store and Mark helped me. He actually inserted all of the code needed to import all of my reviews into my new store for me. He was fantastic! Highly recommended!!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 23, 2021

yotpo works great for my product they have great support, Ed. helped me customize css of plugin which was extremly helpfull and saved me money!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2021

Jo Lorenz from Yotpo support team is fast, effective and turbo helpful. The app comes with lots of features and functionalities so it might be a bit confusing for starters - but after 2 minutes of conversation with Jo, I understand how it works effortlessly. 10/10

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2021

Great support service from Mark! He was really helpful when i was with troubles after changing my theme.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2022

I love Yotpo, ive used their software when I was with bigcommerce and it was the first app I installed when I moved my site to Shopify. Gimbert and Jeorge, the yotpo representatives, were able to help me migrate all my reviews to my new website on shopify and they was extraordinary. They made the entire experience seamless. I am forever grateful.

Store

HLC.me

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 22, 2021

The app is great and custom support is the best ! I just had an issue to configurate the reviews on my website and Radly immediatly answered me and solve the problem. Added to that he was very nice, patient and si helpful ! Thank you very much, I definitely recommand this app !

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2021

I use the app for reviews, had a technical issue when I changed my store theme. Spoke to Gimbert from the Yotpo team. Quick, easy and amazing customer service. Absolutely happy with this app.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2021

Great service team and product! When i needed code re-installed on my site, they were eager to jump in and support

Store

Chonkly

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2021

感謝!感謝! 夜中にYotpo顧客評価のアプリをインストールして、設定に困っていたところ、なにやらチャットが立ち上がり、何事かと思ったら、チャットで設定のアドバイスを頂き大助かりでした。 私の英語力にはかなり不安がありましたが、チャットなのでコミュニケーションをとることが出来ました。 ECサイト関連の作業は本業でないため、どうしても休日や夜中になるので24時間対応は非常に助かります。 有難うございました。

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2021

Very happy with the functionalities of this app and more importantly the customer service. They go above and beyond in making sure you are taken care of. The customer service agent, Junalou, was extremely helpful and made sure my issues were resolved.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 21, 2021

Livechat respond quickly and was really helpful They have great customer service, would recommend .

Store

KJUT

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2021

I recently installed this app and am excited about using. Junalou was super helpful assisting me with the set-up and explaining how the features would work. I appreciate the Customer Service.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2021

Gimbert gave the best customer service! Ask for them next time you need help. The job will get done.

Using app

About 8 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 21, 2021

Don was great helping me out this morning. Answered all my questions promptly and make this in a very pleasent way. Thank you

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2021

I'm still testing the app and I don't know for sure if is the best for store reviews but I can guarantee the customer service is amazing. I was assisted by Don and he was very helpful and Kind. Tks Don!

Using app

27 days

Total reviews

4

Average rating

4.5

5 / 5 Share

Aug. 19, 2021

Don was the MOST HELPFUL OF ALL. Don troubleshooted my problem quickly and then the same question I have asked many he actually had the right answer for me and helped my upgrade my plan without paying the $149 after I thought that was the only plan we could upgrade to. I now get 100 photo reviews and other perks of paying $29 per month.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 20, 2021

Amazing!!! Their service is amazing. Sheen took the time out to ensure I got everything I requested and needed. I recommend them without reservation. Awesome service, from Sheen!!!

Store

EMERGE

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2021

This company has the best customer service. Does not seem to matter that I am on the free plan, someone is always available to chat to help me solve issues. They even go in and fix them for me. Awesome service!

Store

ISLD

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2021

Easy to implement. No issues. Love their live chat support! User experience is smooth and loads fast.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2021

started from a free plan, recently upgraded to build trust with customers. super supportive - thanks to @Ed my features are added to the template smoothly and very pleased with the support.

Store

SHAPERX

Using app

Over 2 years

Total reviews

5

Average rating

3.4