Yotpo: Product Reviews App for Shopify

Yotpo: Product Reviews App

Build trust and boost revenue with product reviews & UGC
Rating
4.8
Feedback
4,393
Reviews
Chart
#52
Shopify

All reviews

5 / 5 Share
Oct. 11, 2019

Great reviews app. Yes, if you upgrade it can be pricey. But it is worth it in my opinion. Their customer service is great, can do any small or large adjustments to your store that you want in terms of visual and location. Additionally, a lot of apps integrate with them which is a plus. This reviews app is the cleanest look of the bunch. Crescel was a pleasure as well.

Store Using app Total reviews Average rating
Binoid CBD 9 months 6 5.0
Developer Reply

Thank you so much for taking the time to leave a review. We really appreciate your feedback and are happy to hear you're enjoying the benefits of Yotpo.

5 / 5 Share
Jan. 7, 2023

Thank your for help Rhenant. Youre the best! your help was truly the best. I had least 8 different issues, and we fixed all. Thank you!

Store Using app Total reviews Average rating
Joy Love Dolls Over 5 years 3 5.0
Developer Reply

Hi there, thanks for leaving a review. We really appreciate your feedback and are happy to hear you're enjoying Yotpo!

5 / 5 Share
Oct. 10, 2019

Great customer service. Not only answered my question quickly but made ths changes for me!! Thanks

Store Using app Total reviews Average rating
HCC Tactical Over 1 year 3 4.3
Developer Reply

Happy to hear it! Thanks for taking the time to leave a review.

5 / 5 Share
Oct. 22, 2019

The chat support is super fast and they have quickly solved all my issues! At least for now, I can recommend!

Store Using app Total reviews Average rating
Prolon.ch 25 days 1 5.0
Developer Reply

Hi there, thank you so much for leaving a review. Happy to hear our support team was able to help!

5 / 5 Share
Oct. 9, 2019

Excellent so far...I installed it about a year ago, but I'm finally using its features today. I got some great chat help from customer support, and the features work flawlessly!!

Store Using app Total reviews Average rating
Iron Bean Coffee Company 6 months 5 5.0
Developer Reply

Thank you for leaving a review! We're so happy to hear you were able to get it up and running smoothly.

5 / 5 Share
Oct. 9, 2019

This app is fantastic. Awesome functions, good customizations and it works to generate reviews. But the best thing is, the customer support. They go above and beyond call of duty. They really helped with implementing everything. A+.

Store Using app Total reviews Average rating
Epitomie Fitness Almost 2 years 2 5.0
Developer Reply

Thank you so much for taking the time to write a review. We really appreciate the feedback and are so happy to hear you're having a great experience with our team!

5 / 5 Share
Oct. 7, 2019

This application has definitely helped us sell more items, based off customer reviews. I was running out of emails every month to send, so I upgraded the plan to Growth 200, and then support team installed some snippets of code for us, to save us the time and the confusion. Great app and great support!

Store Using app Total reviews Average rating
Garage Bagger Stereo Almost 2 years 2 5.0
Developer Reply

Hi there! Thank you so much for taking the time to write a review. Glad to hear you're seeing the benefits of Yotpo and our customer support team was able to get you up and running smoothly!

5 / 5 Share
Oct. 6, 2019

Hi, I added this app and had some technical problems implementing it at the homepage. I wrote to the support. Very shortly, I've recieved an answer from Josephine from Customer Support. She solved my problem very fast and even improved the implementation of Yotpo in my website. Working with this app for some time now, I can say that it's an incredible reviews app and it is a must for every Shopify website. Start with the free plan and later upgrade if needed. Thank you very much!! Thanks, HopSport team

Store Using app Total reviews Average rating
HopSport 2 days 4 5.0
Developer Reply

Hi there! Thank you so much for taking the time to write and leave a review, we really appreciate your feedback. Happy to hear our customer support team was able to help get things back on track and you're enjoying Yotpo!

5 / 5 Share
Dec. 23, 2019

So far the customer support has continued to be excellent. Glad to have them available to quickly sort and fix issues. Update 3 months later - Easiest integration, friendly team and continue to provide an excellent level of support.

Store Using app Total reviews Average rating
The Alchemist's Kitchen 3 months 7 4.9
5 / 5 Share
Oct. 2, 2019

Love this app. It is so easy to use & if you have any issues, their customer service is amazing! Their responses is all speedy & friendly and your questions are quickly answered and issues are quickly fixed.

Store Using app Total reviews Average rating
MEAS Active 11 months 7 5.0
Developer Reply

Thank you for the kind words - our support team is constantly working to be an even better resource to our customers, so we're thrilled to hear we're hitting the mark!

5 / 5 Share
Oct. 2, 2019

This app is awesome, the best review app there is hands down. The customer support is phenomenal id give them 10 stars if i could. I definitely recommend this app.

Store Using app Total reviews Average rating
Greater Half About 2 hours 6 5.0
Developer Reply

Thanks for leaving a review, we really appreciate it & are happy to hear you're enjoying Yotpo!

5 / 5 Share
Oct. 1, 2019

Feb from Yotpo came through on so many customizations and integrations on my website! I tried doing certain modifications myself, but had issues with my theme. Feb was beyond helpful and was able to fix everything for me in until 24h. Absolutely satisfied with the service. The app has also been generating reviews for us so no complaints!

Store Using app Total reviews Average rating
A Spice Affair. About 1 year 14 5.0
Developer Reply

Hi there! We're so excited to hear our team was able to help & you're enjoying using Yotpo! Thanks for taking the time to leave a review- we really appreciate it.

5 / 5 Share
Sept. 30, 2019

Fast service and support >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Store Using app Total reviews Average rating
Nutrii 11 months 1 5.0
Developer Reply

Hi there! Thanks for leaving a review - glad to hear we're hitting the mark on customer support.

5 / 5 Share
Sept. 26, 2019

Great customer service, fast and extremely helpful! So far we are very happy with our experience. Would recommend!

Store Using app Total reviews Average rating
Oxalis Apothecary 21 days 1 5.0
Developer Reply

Hi there! We're so excited to hear that! Thank you for taking the time to write a review and give us feedback. Glad to hear we're hitting the mark and you're enjoying Yotpo!

5 / 5 Share
Sept. 25, 2019

These guys are awesome! Did a bunch of work that they didn't have to do and didn't even ask questions, just did it! I would totally recommend this app! Use it@

Store Using app Total reviews Average rating
Stay Up Movement About 6 years 1 5.0
Developer Reply

Hi there! Thank you so much for writing a review. Our customer support team is always there and happy to help! Glad to hear we're hitting the mark and you're enjoying Yotpo!

5 / 5 Share
Sept. 24, 2019

Their support team is very responsive and turns around our issues quickly. Thank you for all the help, Yotpo!

Store Using app Total reviews Average rating
Peace Out Inc 6 months 3 4.7
Developer Reply

Hi there! Thank you so much for taking the time to write a review. Glad to hear we're hitting the mark on customer support and you're enjoying Yotpo!

1 / 5 Share
Sept. 14, 2022

The product is decent, but if you need support, they will jack your site up. They worked on my site yesterday and broke a bunch of stuff, now nobody is responding. Do not waste you time on these guys, it is only good until you need support, then you are screwed! WASTE OF MONEY!!!

Store Using app Total reviews Average rating
Motool Inc About 4 years 5 3.4
Developer Reply

Hey, Jaillene from the Reviews team here 👋 Thank you for your feedback, and we apologize for the inconvenience. We never make adjustments on the backend without your consent. Our records show that our support team was able to assist and that your team was also able to make some adjustments on the admin side of your site. If you're still experiencing any issues, please feel free to reach out to us.

5 / 5 Share
Sept. 18, 2019

I have used Yotpo on my website for about a year now. Before I had a place for customers to leave reviews business was lacking in the products sold dept. Reviews are a must these days. Since I started using Yotpo, the reviews have picked up and my business has too! I know its one of the first things I check when buying products online. Today I opened up a store on a different platform and I wanted to keep my reviews, but I could not figure out how to get them to follow my change. After fooling with it for a few days I broke down and ask Yotpo for some help. I received instructions on what to do not long after I asked for help. Well, I still couldn't figure it out. So Paulo wrote back and offered this for me. He promptly fixed my problems in no time. I have to say, the response time to my email was fast, courteous and willing to go that extra mile to help in any way he could. Thank you Paulo!

Store Using app Total reviews Average rating
HDsmallPARTS LLC 7 days 1 5.0
Developer Reply

Hi there! Thank you so much for leaving a review, we really appreciate your feedback and are glad to hear we're hitting the mark on customer support and service!

5 / 5 Share
Sept. 18, 2019

Bernard spent almost 30 minutes helping me with coding on the site for reviews! I greatly appreciate it, Bernard!

Store Using app Total reviews Average rating
NEO Garage About 19 hours 2 5.0
Developer Reply

Happy to hear we were able to help! Thanks for taking the time to leave a review, we really appreciate it.

5 / 5 Share
Sept. 18, 2019

One of the best supports i've ever had. They gave me all the support and were very fast on the answers.

Store Using app Total reviews Average rating
REVER 24 days 5 5.0
Developer Reply

Hey REVER, we are so pleased to know we are meeting the mark when it comes to great support and service! Thanks for taking the time to leave a review, and keep enjoying Yotpo!

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