All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (152 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,463)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 26, 2019

Great addition to any website, easy to setup and use. Backed up by a quick and efficient support team.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for such a glowing review! We really appreciate you taking the time and are happy to hear our customer support team was able to help.

5 / 5 Share

Oct. 24, 2019

The support team is amazingly fast and super helpful. Would recommend! The reviews are really well presented on site.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for leaving a review, happy to hear our customer support is hitting the mark!

5 / 5 Share

June 14, 2021

James was very helpful and handled my request to transfer a review from one product to another. We got cut off in the chat, but he promptly emailed me to finish the task.

Store

Aceva

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for leaving a review! We're really happy to hear our team was able to help get everything up & running smoothly and will be sure to pass on the kind words to Paulo.

5 / 5 Share

Oct. 24, 2019

I use this app to display customers' product reviews and ratings on my YouTube merch and music production store. So happy about the functionality and the support they offer! Pauline helped me a lot for the migration of the product ratings from my previous product page to the new product page, and also helped me set up the display of stars rating in the collection page. 5 stars app, 5 stars service, highly recommend it!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to write a thorough review! We really appreciate it. Happy to hear our customer support team is hitting the mark and you're enjoying using Yotpo!

5 / 5 Share

Oct. 24, 2019

Yotpo has been a great tool for us & the support team is second to none. So helpful in getting us setup.

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to leave a review. We're so happy to hear our support team was able to get everything up & running smoothly!

5 / 5 Share

Oct. 22, 2019

Thank YOU yotpo for helping our business grow. You app is awesome. Your support is great and helpful We are always getting new business because of the reviews we have received thanks to this great app.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank YOU for such a wonderful review! We're thrilled to hear you're enjoying Yotpo and our customer support team was able to help out.

5 / 5 Share

Oct. 21, 2019

The app is very useful and the support is exceptional. I highly Recommend this APP without hesitation.

Using app

Over 1 year

Total reviews

12

Average rating

4.4

Developer Reply

Thank you for the kind words and taking the time to leave a review. We really appreciate it! Happy to hear you're seeing the benefits of Yotpo.

5 / 5 Share

Oct. 21, 2019

We use Yotpo reviews and love their solution. More importantly, they have an incredible support program. Super helpful agents and extremely fast to respond. Great team to partner!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the glowing review! We really appreciate you taking the time. Happy to hear you're enjoying Yotpo!

5 / 5 Share

Oct. 21, 2019

Customer service is great, they are so helpful and having customers submit a review is just easy!!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Easy, indeed! Thank you so much for taking the time to write a review, we really appreciate it. Happy to hear our customer support team is hitting the mark.

5 / 5 Share

April 11, 2023

This app is the best and the customer service is 10/10! Thank you Warly S for going above and beyond!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

We are so so happy to hear it! Thank you so much for taking the time to write a review, we love hearing that our support team was able to help out.

5 / 5 Share

May 6, 2020

Customer service is very helpful and courteous. They went above and beyond, in my opinion, to solve my issue with reviews for the pre-ordered products. This is the most consistent app I use for my online business with great customer service I can rely on.

Store

Bamblu

Using app

Over 2 years

Total reviews

10

Average rating

4.8

Developer Reply

Thank you so much for taking the time to write a review! Really happy to hear our customer support team is meeting the mark and was able to help.

5 / 5 Share

Oct. 17, 2019

Great support through their chat. They work with you on any issues you might have. Also, easy to set up and configure.

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! Happy to hear our customer support team was able to help.

5 / 5 Share

Oct. 17, 2019

We are a startup and are using Yotpo for our customer reviews. This app is great and very easy to use. Their support staff is very helpful and has always responded to our requests quickly. Would highly recommend!

Store

SheBird

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review - we really appreciate it & are happy to hear our customer support team is hitting the mark!

5 / 5 Share

Oct. 16, 2019

Just upgraded to the growth package. While I couldn't install the review carousel from the UI, Paulo in support was incredibly helpful and had it up and running in a couple minutes. Would recommend for anyone looking to install a review widget!

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to leave a review. We're so happy to hear you're enjoying Yotpo and seeing the benefits!

5 / 5 Share

Oct. 16, 2019

This app is awesome so far/ super helpful staff too! I like that it's completely customisable so it suits our branding!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! We really appreciate the feedback and are glad to hear you're enjoying Yotpo.

5 / 5 Share

Nov. 13, 2019

Needed help aligning the star review widget on my site and they promptly fixed the issue. Couldn't be happier with service.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review. Happy to hear our customer support team was able to help!

5 / 5 Share

Oct. 18, 2019

Just installed and getting amazing instant chat support from Paulo. He's helping me import my old reviews which was one of my concerns when switching over. I love the fact that this app went back to my last 200 orders and got reviews right away for me. So far so good! Eric helped me today and was most excellent!! Solved all my issues.

Using app

6 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to leave such a thorough review, we really appreciate your feedback. Happy to hear the transition went smoothly and our customer support team was able to help!

5 / 5 Share

Oct. 12, 2019

Nice starter price for Shopify stores, great to get verified purchase reviews and they have lots of great features, really lovely staff.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review. We really appreciate your feedback and are happy to hear you're enjoying Yotpo!

5 / 5 Share

Oct. 12, 2019

Great addon, works perfectly and customer support is 2nd to none! I had some questions and the company helped me sorted them out! Thanks Bernard!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! We're so happy to hear our customer support is hitting the mark and you're enjoying Yotpo!

5 / 5 Share

Oct. 11, 2019

Great reviews app. Yes, if you upgrade it can be pricey. But it is worth it in my opinion. Their customer service is great, can do any small or large adjustments to your store that you want in terms of visual and location. Additionally, a lot of apps integrate with them which is a plus. This reviews app is the cleanest look of the bunch. Crescel was a pleasure as well.

Using app

9 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review. We really appreciate your feedback and are happy to hear you're enjoying the benefits of Yotpo.