All reviews

Rating Breakdown

  • 5
    91% (6,425 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 26, 2021

Absolutely hands down the best app for reviews!!! Thanks so much for helping with installation. JMM

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2021

Manny was wonderful at helping me get up and running with the reviews on my website! 5 stars for customer service!

Using app

Almost 7 years

Total reviews

7

Average rating

5.0

5 / 5 Share

May 25, 2021

Mark helped me with something I was confused about. Helped me quickly and sweetly. thanks so much again.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2021

Great support from Ronel - solved the issue very quickly and went the extra mile. 5 stars for customer service. James. Himmel Warehouse.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2021

Sheen was very attentive to my issue and corrected it immediately. Quick and friendly service for its customers

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2021

Ed from YotPo support did all the set up for me - he actually did it while I waited. You cannot get better service than that. I hardily recommend him and this app.

Using app

10 months

Total reviews

4

Average rating

3.0

5 / 5 Share

May 25, 2021

This app is easy to use. Great customer service. Customer support was very helpful and worked very efficiently.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2021

Used the chat to solve an issue I was having - Don was very helpful, quick and kind. Overall also a good app

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2021

I'm not the most tech savvy, and this is app is fairly easy to navigate. However, the team (including today's hero Ed) are AMAZING they are quick to respond and help, and they make it so easy, and they are super nice and very patient. Will stick with this app may even upgrade when i need too as the help really does set it apart from other apps. :)

Using app

3 months

Total reviews

2

Average rating

4.0

5 / 5 Share

May 25, 2021

Great customer service. Easy to deal with and very helpful and efficient. Eunice was very helpful and worked very efficiently

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2022

I have moved to this app after trying a few others for reviews and not only is this app a lot more affordable for me as a small-scale business, but it is also so much easier to use and the customer support has been fantastic.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

May 3, 2022

Thank you Rein for helping us with our inquiry, we really appreciate the quick and hassle-free customer service. We love how easy it is to use Yotpo. You can set up automation emails to your customers once they've purchased from you, you'll then get an email to confirm the review, and then the review will show up on your website. 5 out of 5 stars!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2021

Rilu Jane helped me to add the reviews widget to me products, and was super helpful in explaining the process to me. They were very helpful, and were super quick with something that would have taken me hours to do. The app itself is great for having customers share their experience with our items. :)

Using app

Almost 8 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2022

They are really amazing! They will help you anytime you have issues. Its been great and it helps with our SEO

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2021

Junalou from customer service was a great help to get my store connected quickly. I have been trying to connect on my own for a couple of days and as soon as i asked for help I was able to get it! Thank you!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2021

Absolutely amazing customer service. Ronel helped me figure out how to allow my reviews to be shown on my store. At first there was a problem where my shopify debut theme wouldn't allow the code to go through and I would have to contact them but he was able to fix it right away!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2021

Yotpo is the top reviews app for a reason, it works well, does what it says it will do, and provides a lot of functionality for us. We tried a few and settled on Yotpo. Support is fast and excellent - thanks Ronel! :) As we grow we'll continue to use it and explore more features.

Using app

Almost 2 years

Total reviews

12

Average rating

4.9

5 / 5 Share

May 24, 2021

Je ne connais pas encore bien toutes les fonctionnalités de l'application, et l'utilise pour le moment pour les reviews. Très satisfaite du service clientèle, notamment avec le chat en ligne. Anne m'a aidé rapidement et a pu m'expliquer en détail les actions qu'elles a faites, en toute transparence.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

Great app, and makes it that much better when you get excellent service. Rhenant helped me so quickly and efficiently! Thank you, keep it up.

Store

Moxie

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2022

Though on the pricier side, Yotpo gets 5 star for the exceptional customer service they offer. There LIVE chats are second to none and their support team members go all out of their way to resolve your concern. A special mention for Orly P who very promptly resolved one of my issues.

Using app

About 3 years

Total reviews

4

Average rating

4.8