Yotpo: Product Reviews App
Build trust and boost revenue with product reviews & UGC
Rating
4.8
feedback
4,430
chart
#294
All reviews
Review RSS Feed
Oct. 2, 2019
This app is awesome, the best review app there is hands down. The customer support is phenomenal id give them 10 stars if i could. I definitely recommend this app.
Thanks for leaving a review, we really appreciate it & are happy to hear you're enjoying Yotpo!
Oct. 1, 2019
Feb from Yotpo came through on so many customizations and integrations on my website! I tried doing certain modifications myself, but had issues with my theme. Feb was beyond helpful and was able to fix everything for me in until 24h. Absolutely satisfied with the service. The app has also been generating reviews for us so no complaints!
Hi there! We're so excited to hear our team was able to help & you're enjoying using Yotpo! Thanks for taking the time to leave a review- we really appreciate it.
Sept. 30, 2019
Fast service and support >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Hi there! Thanks for leaving a review - glad to hear we're hitting the mark on customer support.
Sept. 26, 2019
Great customer service, fast and extremely helpful! So far we are very happy with our experience. Would recommend!
Hi there! We're so excited to hear that! Thank you for taking the time to write a review and give us feedback. Glad to hear we're hitting the mark and you're enjoying Yotpo!
Sept. 25, 2019
These guys are awesome! Did a bunch of work that they didn't have to do and didn't even ask questions, just did it! I would totally recommend this app! Use it@
Hi there! Thank you so much for writing a review. Our customer support team is always there and happy to help! Glad to hear we're hitting the mark and you're enjoying Yotpo!
Sept. 24, 2019
Their support team is very responsive and turns around our issues quickly. Thank you for all the help, Yotpo!
Hi there! Thank you so much for taking the time to write a review. Glad to hear we're hitting the mark on customer support and you're enjoying Yotpo!
Sept. 14, 2022
The product is decent, but if you need support, they will jack your site up. They worked on my site yesterday and broke a bunch of stuff, now nobody is responding. Do not waste you time on these guys, it is only good until you need support, then you are screwed! WASTE OF MONEY!!!
Hey, Jaillene from the Reviews team here 👋 Thank you for your feedback, and we apologize for the inconvenience. We never make adjustments on the backend without your consent. Our records show that our support team was able to assist and that your team was also able to make some adjustments on the admin side of your site. If you're still experiencing any issues, please feel free to reach out to us.
March 11, 2021
Junalou was and awesome help. Thank you so much for your amazing service. I switched themes on my boutique MomMeAndMore.com and they totally moved my reviews and set up my widgets and just made everything perfect again. Thank you, Pamela
Hi Pamela! Thank you so much for leaving a review, we really appreciate your feedback and are glad to hear we were able to help.
Sept. 18, 2019
I have used Yotpo on my website for about a year now. Before I had a place for customers to leave reviews business was lacking in the products sold dept. Reviews are a must these days. Since I started using Yotpo, the reviews have picked up and my business has too! I know its one of the first things I check when buying products online. Today I opened up a store on a different platform and I wanted to keep my reviews, but I could not figure out how to get them to follow my change. After fooling with it for a few days I broke down and ask Yotpo for some help. I received instructions on what to do not long after I asked for help. Well, I still couldn't figure it out. So Paulo wrote back and offered this for me. He promptly fixed my problems in no time. I have to say, the response time to my email was fast, courteous and willing to go that extra mile to help in any way he could. Thank you Paulo!
Hi there! Thank you so much for leaving a review, we really appreciate your feedback and are glad to hear we're hitting the mark on customer support and service!
Sept. 18, 2019
Yotpo is a really nice app for collecting reviews. We have been using it for a year now and just upgraded bc we were maxing out at 50 every month. Jenny was super helpful in installing the code for us, and helping us add features and answer questions. We like how this integrates with Shopify, Ping, and Facebook.
Hi there! Thanks so much for leaving a review, we really appreciate your feedback. Glad to hear we're hitting the mark on our support and service.
Sept. 18, 2019
Bernard spent almost 30 minutes helping me with coding on the site for reviews! I greatly appreciate it, Bernard!
Happy to hear we were able to help! Thanks for taking the time to leave a review, we really appreciate it.
Sept. 18, 2019
One of the best supports i've ever had. They gave me all the support and were very fast on the answers.
Hey REVER, we are so pleased to know we are meeting the mark when it comes to great support and service! Thanks for taking the time to leave a review, and keep enjoying Yotpo!
Sept. 17, 2019
We are at the 400 orders per month mark. We started by using the free version to test things out. Just using the free version we were able to generate 25 product reviews within a week. For a free app we got a ton of value. We have since upgraded to the paid version. Great customer service as well.
Thanks for the great review, RakAdx. We are excited to be on this journey with you!
Sept. 17, 2019
Excellent app with impressive support. In particular would like to say a special thank you to Feb T. who has just gone above and beyond to correct an issue I had with integration.
Thanks for the great feedback and the shout out to Feb T, Victoria Green! We are happy to know we are meeting the mark when it comes to great support.
Sept. 17, 2019
We migrated from Magento2 to Shopify and Crescel was extremely helpful in helping us get our old reviews transferred to our new website. The app is awesome and the customer service is even better!
So happy you were pleased with our service, Survival! Thanks for taking the time to leave us a review.
Sept. 16, 2019
I have been using this app for a few years now and I love the ongoing support I receive. Can't recommend it enough. Thanks Karl!
Hey Zed&Q, thanks for your review! We LOVE hearing from our legacy customers and are so pleased to know that we are still meeting the mark when it comes to our product and services!
Dec. 11, 2019
Really easy to use interface and EXCELLENT customer service. Highly recommended for a Shopify site.
Hey Santana Sounds, thanks for the great feedback!
Sept. 16, 2019
We use this app to get customer reviews. When we were not ready to utilize a feature that Yotpo provides, a friendly guru quickly assisted us with removing it.
Hey Green Acres Nursery & Supply, thanks for leaving us a review! So happy our team was able to help.
May 29, 2022
Easy to use, good moderation. Wish they had some intermediate plans between the '200 reviews requests' and the big custom plans. Seems like the selling reps only want to sell the big customer plans, and don't want to work with us little, but not tiny folks. I will say customer support is top notch, Ronal was prompt and took care of my questions/issue quickly.
Hey OTDefense LLC, thanks for your feedback about Yotpo and for taking the time to leave a review!
Sept. 16, 2019
Integrates easily, great platform for collecting reviews and reaching customers. Support team is awesome and very quick to respond. Feb T helped me with integrating reviews and was a pleasure to work with.
We are so pleased to hear that you are enjoying Yotpo. Thanks for the great review, The Roosevelts Beard Company!