Yotpo: Product Reviews App

Dec. 20, 2019

This is the best review app I've ever tried! App's design have a great UX design and customer service is really fast! They help me for free while other apps asked 10€ to install a widget.

Sept. 2, 2022

I've been using Yotpo for years. It's a great app and their customer support is excellent! I definitely recommend them.

Dec. 18, 2019

We needed some customization & Jo Lorenz from their customer support team helped us lock in the perfect UI for our website. Major thanks & highly recommended.

Dec. 17, 2019

Updating and transitioning reviews can be tedious but support will walk you through. A fall down of what is currently available is if you have various modifiers of the same sku (different channels) you can't select who gets review emails, and who does not- so you can waste a lot on wholesale.

Dec. 16, 2019

Overall the app is pretty good. I have to give it a 4 because product grouping isn't available unless you buy their premium plan which in my case would be $12k/year. This is something I'd highly recommend they change to lower plans as Shopify has a limited variation capability which means you might fall in our case of having to split the product by colors or sizes due to the number of high variation or more than 3 variations.

Dec. 15, 2019

great support, couldn't integrate myself though. Handy for requesting reviews as customers tend not to do them autonomously.

Dec. 10, 2019

Amazing tech Support with Yotpo! Ruel went above and beyond in helping me. I am excited to use this app!

Dec. 10, 2019

i did not give this app a 5 star because it's not easy to find someone in support to help you without referring you to articles. For start ups, you might find that frustrating. Don't give up..This app really does have features start up need and that your customers will appreciate. I finally found someone to help

Dec. 9, 2019

Excellent app to follow up with customers and generate reviews. Even better support when one has any questions. Very pleased with the app and the services, highly recommend it.

Dec. 9, 2019

App is a little expensive but it's super solid and the chat support is great. No annoying timeouts when you go mia for a few minutes doing other work. Thanks

Dec. 8, 2019

I app integrates well with our Shopify store. Also, great and quick customer support. Would highly recommend.

Dec. 6, 2019

This app has been great for us. Recently changed themes and had to contact support to reinstate my star ratings. Russel was was awesome. He jumped right on the problem and had it completely resolved in less than an hour. Very pleased.

Dec. 6, 2019

The interface of the app isn't as user friendly as it could be BUT the customer support they provide through Live Chat is A*! Super helpful and incredibly capable.

Dec. 5, 2019

Great app! Support is very helpful and it does exactly what we need it to do. I would highly recommend it to anybody who wants to generate reviews on their site.

Dec. 4, 2019

Great support. Definitely, a must-use app for any store that wants to know what their customer thinks about their products or services :)

Dec. 2, 2019

Love it and the chat support is awesome. Very quick to answer my questions. The app gets the job done and is easy to use.

Nov. 29, 2019

Their customer service is amazing. Every issue I've had, they have been on top of it and fixed it right away. The app itself is great so far (only a few weeks in) but will do another review as more reviews trickle in. — WEAREUPRISERS, @weareuprisers__

Nov. 29, 2019

Awesome app that makes it so easy to automatically collect reviews and display on my store. Also, their support is super quick & helpful. Would definitely recommend this app to other shop owners

Nov. 29, 2019

Awesome app that is easily customisable even if your store in located in a non English speaking country. Customer support is very responsive and helpful. Thank you!

Nov. 29, 2019

素晴らしいサポートです。 グーグル翻訳を使ってのやり取りでしたので だいぶつたない英語だったと思いますが、 何度も（しかもすぐに）対応して頂けました。 アプリもそうですが、特にサポートの対応は素晴らしいです。