Yotpo Product Reviews & UGC
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
7,026
chart
#1,048
All reviews
Rating Breakdown
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May 31, 2021
Orly provided great customer support! I often don't need to ask questions as I find the app very easy to use - but I needed some help this time and it was super easy and quick!
Thank you for your review, we really appreciate it.
May 31, 2021
i love YOTPO! I have the free version and it is amazing because everything is automated! It sends my buyers an email and without me even noticing I have many new reviews a month! I love that I can filter the reviews depending on how many stars they give me! When I grow more I will be purchasing the payed version for sure! Very recommended! Plus Junalou helped me solve my issues very fast and very kindly!
Thank you so much for your review. We're thrilled to hear you're enjoying using Yotpo!
May 31, 2021
Very easy to set up. Just a few issues with the placement of the star rating and deleting our old review app. But Jo and James helped us very quickly. The whole set up was very smooth, and the app looks great on our site!
Thank you for leaving a review, we really appreciate it!
May 31, 2021
Very nice customer support. Junalou helped me resolve my issue with no extra fluff and confusion. Overall, I'd say Yopto is a well-built platform for importing and acquiring customer reviews. Everything from the dashboard to the widget seems very solid and legitimate. Perfect for bringing customers in with their beautiful review widget. Highly recommend compared to others I've tried.
Thank you for taking the time to leave a review, we’re so happy to hear you’re enjoying using Yotpo.
May 31, 2021
Amazing customer service. We wanted a customised solution. Ed was super helpful, went above and beyond our expectations. Thoroughly impressed. We should have people like Ed in every business.
Thank you for leaving a review. We're happy to hear you had such a positive experience with our customer service.
May 31, 2021
This app is awesome. but aliexpress reviews from aliexpress can't be imported automatically otherwise this is very nice app and support is very awesome thanks Don for helping me:)
Thank you for your review. We are constantly working on improving our product, and we truly value your feedback.
May 31, 2021
Good product, Helpful and nice support from Ed. Helpt me on my issues, and gave me the direction were to solve the rest. Thanks!
Thank you for leaving a review, we appreciate it!
May 31, 2021
don was great, really helped, all good, free plan is fine although the rest of this is just to get 100 limit
Thank you for taking the time to leave a review!
May 31, 2021
I was unable to display the star rating myself, so I contacted support. They took care of it right away and were very helpful. I felt that even those who are not good at setting things up can use this service with ease.
Thank you so much for taking the time to leave a review. Happy to hear we were able to help you and that everything is running smoothly now.
May 30, 2021
Had an amazing experience with the costumer support, Ed was such a good help and he sort out all the queries I had regarding the app. Looking forward to launch my website and see peoples reviews. Thanks
Thank you for leaving a review. We are thrilled to hear you had such a positive experience with our customer support, and we'll be sure to pass on your kind words to Ed.
May 30, 2021
Had an amazing experience with the costumer support, Ed helped me with the installation of this great app and i just had to answer some questions and he took his knowledge and helpen me throughout the whole process. Thank you Ed and Yotpo! Also a little suggestion maybe make the prices a little bit more affordable for starters
March 27, 2023
The app do all that I need, especially for the google shopping stars integration. The advisor Warly S help me a lot to set up perfectly the app on my store.
May 28, 2021
This app and their customer service are both extremely helpful Couldn't do without it! So happy to be working with this team.
May 28, 2021
I reviewed several different product review apps for my Shopify store and the Yotpo app not only checked all of the boxes, but exceeded my expectations in terms of functionality, ease of use, and automation. In addition, I reached out to their team to fix an issue I was having and they responded immediately, and they spent a great deal of time helping me with placing reviews on my site. Many thanks to Junalou for his knowledge, extensive help and patience! I would recommend Yotpo to anyone who needs a great product review app packed with features.
May 28, 2021
We had some reviews from a previous site to import, and were rapidly accumulating new reviews with Yotpo. We used the chat feature to get help from support. (Thank you Gimbert and Noren!) They were able to help with the import, settings, and placement of the reviews. Fantastic help, that chat support. Thank you!
May 28, 2021
Yotpo itself is an awesome app to have! Great for collecting reviews and relaying authenticity and trust with customers. The customer service they provide to business owners is awesome as well! I was having issues trying to add code to my page for the carousel review widget and Junalou dove right in and added it for me. He went above and beyond my original request and added additional features as well! I was pleasantly surprised with how helpful and easy my experience was. Thank you so much!
May 28, 2021
I used this to help get more reviews, and it's worked well for that. The support was very helpful too. Cons - I find the dashboard slow and a bit too busy.
May 28, 2021
I woked with Junalou, one of their support agents on an issue I was having. He dove in and had it fixed in just a few minutes, fantastic service!
May 28, 2021
Great support service Great support service Great support service Great support service Great support service Great support service
May 29, 2021
I have contacted Yotpo in the last 2 days, Don and Eunice have been providing excellent services. They helped me to make the layout of reviews in my shop better and more professional. Excellent services and would recommend their services to anyone