Yotpo: Product Reviews App
Build trust and boost revenue with product reviews & UGC
Rating
4.8
feedback
4,430
chart
#294
All reviews
Nov. 7, 2019
A great app. 5 STAR support from Eric Alcoseba, prompt and professional. Solving an issue in minutes. Thanks Anthony
Thank you so much for your review! Glad to hear our customer support team was able to help.
Jan. 19, 2022
I'm using Yotpo primarily as an excellent review app with automatic review reminder emails. I've seen it in various Shopify stores that I like, so I thought I would use the same. I had an issue getting it set up, as the theme I had chosen for my site (Simple - free Shopify theme) was cutting off part of the CSS for the reviews widget on the product pages. We aren't sure why that happened but support was able to help me get it fixed and it works great now! Set up was fairly simple though in all other regards. Thanks to Yotpo's support for the great customer service. I'll be a long time customer. UPDATE: I updated my theme and Gimbert helped me fix a quick issue fast. Great support! Thanks. ANOTHER UPDATE: I updated my Turbo theme to use the 2.0 features and Nick S hooked it up and fixed some minor issues for me. Thanks!
Thank you so much for taking the time to leave a review! Happy to hear our support team was able to help get everything up and running smoothly and you're enjoying Yotpo.
Nov. 4, 2019
The help team was super fast and super helpful! I love this feature on my website because I feel like it gives customers an insight into other people's experiences with the products. I am very happy with this app and the helpful team behind it. Thank you.
Thank you so much for your review. Happy to hear you're enjoying Yotpo and our support team is hitting the mark!
Nov. 4, 2019
I can't say enough good words about how quickly Pauline helped me set up my review system, and answered all of my requests. I love this review system and how it looks on the site!
Nov. 3, 2019
I've always had very fast and helpful support from Yotpo at any hour of the day, and the reviews work very well and customers trust the Yotpo look/name. -HeadAmp
Thank you for your review, happy to hear our customer support team is hitting the mark!
Oct. 31, 2019
I attempted to use this app the first time around and I was completely lost. I reached out to support to fix even the smallest issues several time and they have been very sufficient and efficient. Quick turnaround and all. I am utterly pleased. I love this app and the free version it offers for small businesses.
We are so happy to hear it! Thank you for writing a review and providing your feedback, we really appreciate it.
May 19, 2020
Yotpo does everything you expect it to do and on top of that customer support is stellar! The only down-side is that it is a bit pricey.
Thank you so much for your review! We really appreciate your feedback and are happy to hear our customer support is hitting the mark!
Oct. 30, 2019
I love Yotpo. The app is super easy to use and the support staff is very knowledgeable. Every time I call in her help they are right there to walk me through any questions. Highly recommend this app
Hi there! Happy to hear you're enjoying Yotpo, thank you for leaving a review!
Nov. 9, 2021
Very useful app to collect reviews. Also great customer service! It really helped us build trust with our customers and potential customers. Contacted customer service on several occasions and they are super quick in resolving any issues. A special thank to Mark Oliver for all his help!
Thank you so much for taking the time to leave a review, happy to hear our customer support team is hitting the mark!
Oct. 27, 2019
Been using Yotpo for a couple months now. Customer services was fairly quick and able to help me when needed. The dash is simple and easy to ease. I wish the widgit was better looking and able to customize it further.
June 28, 2022
The Yotpo app and the people that support it are all 5 Stars! Always works, my customers respond well and it improves the conversions. Thank you Yotpo Team. Thank you Nick S.
Hi there! Thank you for taking the time to leave a review. Happy to hear you're seeing the benefits of Yotpo and looking forward to growing with you.
Oct. 26, 2019
Great addition to any website, easy to setup and use. Backed up by a quick and efficient support team.
Thank you for such a glowing review! We really appreciate you taking the time and are happy to hear our customer support team was able to help.
Oct. 24, 2019
The support team is amazingly fast and super helpful. Would recommend! The reviews are really well presented on site.
Thank you for leaving a review, happy to hear our customer support is hitting the mark!
June 14, 2021
James was very helpful and handled my request to transfer a review from one product to another. We got cut off in the chat, but he promptly emailed me to finish the task.
Thank you for leaving a review! We're really happy to hear our team was able to help get everything up & running smoothly and will be sure to pass on the kind words to Paulo.
Oct. 24, 2019
I use this app to display customers' product reviews and ratings on my YouTube merch and music production store. So happy about the functionality and the support they offer! Pauline helped me a lot for the migration of the product ratings from my previous product page to the new product page, and also helped me set up the display of stars rating in the collection page. 5 stars app, 5 stars service, highly recommend it!
Using app
Over 1 year
Total reviews
2
Average rating
5.0
Thank you so much for taking the time to write a thorough review! We really appreciate it. Happy to hear our customer support team is hitting the mark and you're enjoying using Yotpo!
Oct. 24, 2019
Yotpo has been a great tool for us & the support team is second to none. So helpful in getting us setup.
Hi there! Thank you so much for taking the time to leave a review. We're so happy to hear our support team was able to get everything up & running smoothly!
Oct. 22, 2019
Thank YOU yotpo for helping our business grow. You app is awesome. Your support is great and helpful We are always getting new business because of the reviews we have received thanks to this great app.
Thank YOU for such a wonderful review! We're thrilled to hear you're enjoying Yotpo and our customer support team was able to help out.
Oct. 21, 2019
The app is very useful and the support is exceptional. I highly Recommend this APP without hesitation.
Thank you for the kind words and taking the time to leave a review. We really appreciate it! Happy to hear you're seeing the benefits of Yotpo.
Oct. 21, 2019
We use Yotpo reviews and love their solution. More importantly, they have an incredible support program. Super helpful agents and extremely fast to respond. Great team to partner!
Thank you for the glowing review! We really appreciate you taking the time. Happy to hear you're enjoying Yotpo!
Oct. 21, 2019
Customer service is great, they are so helpful and having customers submit a review is just easy!!
Easy, indeed! Thank you so much for taking the time to write a review, we really appreciate it. Happy to hear our customer support team is hitting the mark.