All reviews

Rating Breakdown

  • 5
    91% (6,425 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 3, 2021

Radley was great in retrieving my reviews when I changed the theme. All very quick and efficient. Great app, great service.

Using app

11 months

Total reviews

14

Average rating

4.9

Developer Reply

Thank you for taking the time to leave a review!

5 / 5 Share

June 3, 2021

James C helped me get my old reviews back on my new site when I could not figure it out myself. Thank you so much. I recommend using the chat feature for immediate help.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for leaving a review. We're happy to know you had a positive experience with our customer service.

5 / 5 Share

June 3, 2021

Very good app. Good at collecting reviews and also User generated content. Very helpful support. Thanks Junalou.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review!

5 / 5 Share

June 3, 2021

I used the free app for awhile, but really like the ease of this app, the reviews are collected quickly and customer service is incredible!! So I upgraded. I'm really glad that I did.

Using app

11 months

Total reviews

9

Average rating

4.9

Developer Reply

Thank you for leaving a review. We're thrilled to hear you're enjoying using Yotpo!

5 / 5 Share

June 3, 2021

I use this app to collect reviews. Their customer service is 10/10, with chat service available directly on the website. I love Yotpo, super helpful and useful app!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review, we appreciate it.

5 / 5 Share

June 3, 2021

Customer service for Yotpo with Junalou was great. My questions were answered super quick and easy. Great experience :)

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for leaving a review.

5 / 5 Share

June 3, 2021

Awesome app. Great support from the agent and they are so responsive to our requests! Good app for collecting reviews and allows customers to get a feel of the item they're buying through legit and reliable reviews!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving a review. We're happy to hear you're enjoying using Yotpo.

5 / 5 Share

June 3, 2021

Ed, the colleague i spoke to via the live chat literally took it away! I told him the issue I was having, gave him permission to my website, and the problem was resolved in 4 minutes. Great service!

Store

GRIDE

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving a review. We're constantly working on improving our customer service and we're happy that we hit the mark for you.

5 / 5 Share

June 3, 2021

Great and fast service. When you don’t know the technology, Mark helped me a lot. thanks mark,i will use yotpo

Store

SAMODRA

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2021

Great and fast service. It's really appreciable when you are not confortable with technology. Thanks

Store

Bellite

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 2, 2021

Great service, needed some help and they answered really fast by chat. 100% recommended very good service!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2021

Had an issue installing but support took care of it in quick time. Very helpful and now I can use the app

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2021

Easy to use app, straightforward to navigate, and responsive support. I would recommend this for collecting product reviews..

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2021

Très bon service client à l'écoute. Prêt à aider tout leurs clients merci encore merci à James pour son aide. A bientôt.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2021

Ed was extremely helpful in getting my reviews set up exactly how i wanted them. He clarified everything with me to ensure it was exactly how i wanted and was very patient with my change requests. 5 star support!!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 2, 2021

Ed from Yotpo CS was a great help! Pointed out the issue with our theme off the bat. And great app for getting customer reviews.

Using app

12 months

Total reviews

2

Average rating

4.0

5 / 5 Share

June 1, 2021

Great app, lots of helpful features. Very useful for our customers. Support is always available, courteous, and very helpful. Thanks Mark for your help.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2021

Although you need English communication, they could help pasting the code on the behalf of me. Very helpful. Thank you.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 1, 2021

Great customer support! Very helpful and timely responses. Easy-to-navigate interface. No complaints here.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2021

James Yotpo, helped me a lot with my issues, very supportive and patient. Thank you! The app works great!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0