Yotpo: Product Reviews App

Review app works fine and looks great. Support and customer service is very helpful and solves issues quickly.

Very fast and professional response from Paulo. He got the app configured for my Shopify site in the way I needed it.

Was looking for an easy was to get some reviews from my customers. Super easy to set up. Customer service was outstanding, even helping out over the Christmas period. Leizel Ann was really easy to communicate with and helpful. Reviews are coming in now, they even helped with some custom coding to get the app to fit on my website.

Needed help transferring from our site to Shopify. They were a big help in mantaining our review integrity!

We have just started using this app however the customer service so far has been great. Diane who assisted us with our first inquiry was helpful and polite.

Yotpo is the clear leader in this space. The apps integrate very nicely with the store (as well as email and Google) and the tech support is fantastic.

Fantastic support, speedy response, and friendly. The support team & Jo helped me right away and walked me through the changes. Instahelp! 10/10 Recommend.

This review is specifically for Jo Lorenz, who assisted us so quickly, efficiently and precisely. Our review widget suddenly wasn't showing up. Jo immediately requested access to dive in and fix the issue. The issue was fixed in the same day access was granted. We noticed the mobile layout was off, and that was fixed nearly immediately after contacting Jo. Thanks Jo!

This is the best review app I've ever tried! App's design have a great UX design and customer service is really fast! They help me for free while other apps asked 10€ to install a widget.

We needed some customization & Jo Lorenz from their customer support team helped us lock in the perfect UI for our website. Major thanks & highly recommended.

Updating and transitioning reviews can be tedious but support will walk you through. A fall down of what is currently available is if you have various modifiers of the same sku (different channels) you can't select who gets review emails, and who does not- so you can waste a lot on wholesale.

Overall the app is pretty good. I have to give it a 4 because product grouping isn't available unless you buy their premium plan which in my case would be $12k/year. This is something I'd highly recommend they change to lower plans as Shopify has a limited variation capability which means you might fall in our case of having to split the product by colors or sizes due to the number of high variation or more than 3 variations.

great support, couldn't integrate myself though. Handy for requesting reviews as customers tend not to do them autonomously.

Amazing tech Support with Yotpo! Ruel went above and beyond in helping me. I am excited to use this app!

i did not give this app a 5 star because it's not easy to find someone in support to help you without referring you to articles. For start ups, you might find that frustrating. Don't give up..This app really does have features start up need and that your customers will appreciate. I finally found someone to help

Excellent app to follow up with customers and generate reviews. Even better support when one has any questions. Very pleased with the app and the services, highly recommend it.

App is a little expensive but it's super solid and the chat support is great. No annoying timeouts when you go mia for a few minutes doing other work. Thanks

I app integrates well with our Shopify store. Also, great and quick customer support. Would highly recommend.

This app has been great for us. Recently changed themes and had to contact support to reinstate my star ratings. Russel was was awesome. He jumped right on the problem and had it completely resolved in less than an hour. Very pleased.

Great app! Support is very helpful and it does exactly what we need it to do. I would highly recommend it to anybody who wants to generate reviews on their site.