All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (152 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,463)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 16, 2020

These guys are pros at customer service. They are so prompt in their responses, and always happy to help. The service itself is easy to use, and gets more reviews than my previous app! I highly recommend trying this out!

Using app

10 days

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for taking the time to write a review! We really appreciate your feedback and are happy to hear our customer support team is hitting the mark.

5 / 5 Share

Jan. 15, 2020

This app is amazing I can't believe we didn't have this when we started the website. Paulo was amazing with helping us get it set up and I am very pleased with my purchase and the support I received.

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for your review, happy to hear you're enjoying Yotpo!

5 / 5 Share

Jan. 14, 2020

I recently started using this app. And the Yotpo team has went above and beyond to help me understand and set everything up! They reply right away and are so patient and helpful! Couldn’t be happier with this app!

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review. We're so happy to hear you're enjoying Yotpo and our team was able to help!

5 / 5 Share

Jan. 14, 2020

YOTPO Support is excellent. We had some implementation issues and their support team quickly responded, resolved our issues with speed, and we were back up and running in no time. The app is great and works exactly as expected - highly recommended.

Store

Chooka

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We're so happy to hear you're enjoying Yotpo and our team was able to help get everything up & running smoothly!

5 / 5 Share

July 9, 2020

Very helpful support, LOVE working with all of their support agents! I would recommend to anyone looking for a review app!!! Very customizable :)

Store

Nomz

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your review, we love hearing about all of the positive experiences with our support team!

5 / 5 Share

Oct. 5, 2022

Ronel was of great help!!! Must have app for social proof! With top notch online support. Highly recommended....very flexible & reasonable plans/prices!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for leaving a review! Happy to hear Yotpo's been a valuable addition to your site.

5 / 5 Share

Jan. 11, 2020

Yotpo has been fantastic, I'm generating lots of verified 5 star reviews that are being displayed on a carousal on the home page, and individual reviews being displayed on the product pages. The service is second to none, the live chat is instant, and actions are taken straight away to rectify any issues I have. This is a great App.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to write a review! We're so happy to hear you're seeing the benefits of Yotpo and our support team has been able to help.

5 / 5 Share

Jan. 10, 2020

Love the app! It allows customers to see to real life reviews and their customer service team is great!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Jan. 8, 2020

The free version of this app is perfect for a small store like mine. I have been really impressed with the support that I have received any time that I have had an issue. Recently I had a problem with a review that hadn't pushed over to my Shopify store. Paul from support quickly fixed my issue and wrote back to let me know. Once I have the need to upgrade, I will definitly continue to use Yotpo!

Using app

Almost 2 years

Total reviews

5

Average rating

4.2

Developer Reply

We love to hear that! We built Yotpo with the intention of being able to scale easily with our growing customers. Happy to hear you're enjoying it, thanks for taking the time to leave a review!

5 / 5 Share

Jan. 8, 2020

I downloaded this app because its the best rated on the market and it didnt disappoint. I initially input the code myself but my theme had dramas and i contacted customer service where I was met by Diane. she copied my theme input the new code to ensure reviews were on product and collection pages and lastly just got me to publish. The customer service was quick effective and top notch. Thanks once again Diane

Using app

23 days

Total reviews

11

Average rating

5.0

Developer Reply

Thanks so much for your review! We're happy to hear our customer support team is hitting the mark and was able to help get everything up & running smoothly.

5 / 5 Share

Jan. 7, 2020

Amazing customer support and easy to use. I love this app and would highly recommend it!

Using app

Over 2 years

Total reviews

7

Average rating

4.9

Developer Reply

Thanks so much for your review!

5 / 5 Share

Jan. 4, 2020

I needed help with getting the reviews to show up on my product pages. I contacted custmer support and they fixed the problem. Happy everything is now working!

Store

Etalia

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review, happy to hear our customer support team was able to get everything up & running smoothly!

5 / 5 Share

Jan. 3, 2020

Love Yotpo. It really increases conversion rate on the site and has a lot of cool features, like google seller ratings and a facebook review tab.

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your review - happy to hear you're enjoying the benefits of Yotpo!

4 / 5 Share

Jan. 3, 2020

Review app works fine and looks great. Support and customer service is very helpful and solves issues quickly.

Using app

12 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your feedback, we're happy to hear our customer support team was able to help quickly & efficiently.

5 / 5 Share

Jan. 2, 2020

Was looking for an easy was to get some reviews from my customers. Super easy to set up. Customer service was outstanding, even helping out over the Christmas period. Leizel Ann was really easy to communicate with and helpful. Reviews are coming in now, they even helped with some custom coding to get the app to fit on my website.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review! Our customer support team is always happy to help!

5 / 5 Share

Jan. 1, 2020

Great app & even better service from the team. Automated reviews are working great for us. The Yotpo team also did a custom integration into our reviews tab. Thanks team! Looking forward to growing our reviews.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review! We're happy to hear our customer support team was able to help and really looking forward to seeing Yotpo in action and adding value to your site.

5 / 5 Share

Dec. 30, 2019

Needed help transferring from our site to Shopify. They were a big help in mantaining our review integrity!

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your review- happy to hear our customer support team was able to help get everything up & running smoothly!

5 / 5 Share

Dec. 23, 2019

Yotpo is the clear leader in this space. The apps integrate very nicely with the store (as well as email and Google) and the tech support is fantastic.

Using app

5 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for this glowing review! We're so happy to hear you're enjoying Yotpo.

5 / 5 Share

Dec. 23, 2019

Fantastic support, speedy response, and friendly. The support team & Jo helped me right away and walked me through the changes. Instahelp! 10/10 Recommend.

Using app

7 months

Total reviews

3

Average rating

4.7

Developer Reply

Thanks so much for your review! We love to hear about 5 star experiences like this 💙

5 / 5 Share

Dec. 22, 2019

This review is specifically for Jo Lorenz, who assisted us so quickly, efficiently and precisely. Our review widget suddenly wasn't showing up. Jo immediately requested access to dive in and fix the issue. The issue was fixed in the same day access was granted. We noticed the mobile layout was off, and that was fixed nearly immediately after contacting Jo. Thanks Jo!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the glowing review! We'll absolutely pass this positive feedback on to Jo.