All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (128 ratings)

Reviews with Text

  • 99% (4,379)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 7, 2019

A great app. 5 STAR support from Eric Alcoseba, prompt and professional. Solving an issue in minutes. Thanks Anthony

Using app

Over 2 years

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for your review! Glad to hear our customer support team was able to help.

5 / 5 Share

Jan. 19, 2022

I'm using Yotpo primarily as an excellent review app with automatic review reminder emails. I've seen it in various Shopify stores that I like, so I thought I would use the same. I had an issue getting it set up, as the theme I had chosen for my site (Simple - free Shopify theme) was cutting off part of the CSS for the reviews widget on the product pages. We aren't sure why that happened but support was able to help me get it fixed and it works great now! Set up was fairly simple though in all other regards. Thanks to Yotpo's support for the great customer service. I'll be a long time customer. UPDATE: I updated my theme and Gimbert helped me fix a quick issue fast. Great support! Thanks. ANOTHER UPDATE: I updated my Turbo theme to use the 2.0 features and Nick S hooked it up and fixed some minor issues for me. Thanks!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review! Happy to hear our support team was able to help get everything up and running smoothly and you're enjoying Yotpo.

5 / 5 Share

Nov. 4, 2019

The help team was super fast and super helpful! I love this feature on my website because I feel like it gives customers an insight into other people's experiences with the products. I am very happy with this app and the helpful team behind it. Thank you.

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your review. Happy to hear you're enjoying Yotpo and our support team is hitting the mark!

5 / 5 Share

Nov. 4, 2019

I can't say enough good words about how quickly Pauline helped me set up my review system, and answered all of my requests. I love this review system and how it looks on the site!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 3, 2019

I've always had very fast and helpful support from Yotpo at any hour of the day, and the reviews work very well and customers trust the Yotpo look/name. -HeadAmp

Store

HeadAmp

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review, happy to hear our customer support team is hitting the mark!

5 / 5 Share

Oct. 31, 2019

I attempted to use this app the first time around and I was completely lost. I reached out to support to fix even the smallest issues several time and they have been very sufficient and efficient. Quick turnaround and all. I am utterly pleased. I love this app and the free version it offers for small businesses.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy to hear it! Thank you for writing a review and providing your feedback, we really appreciate it.

5 / 5 Share

May 19, 2020

Yotpo does everything you expect it to do and on top of that customer support is stellar! The only down-side is that it is a bit pricey.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review! We really appreciate your feedback and are happy to hear our customer support is hitting the mark!

5 / 5 Share

Oct. 30, 2019

I love Yotpo. The app is super easy to use and the support staff is very knowledgeable. Every time I call in her help they are right there to walk me through any questions. Highly recommend this app

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Happy to hear you're enjoying Yotpo, thank you for leaving a review!

5 / 5 Share

Nov. 9, 2021

Very useful app to collect reviews. Also great customer service! It really helped us build trust with our customers and potential customers. Contacted customer service on several occasions and they are super quick in resolving any issues. A special thank to Mark Oliver for all his help!

Using app

About 5 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review, happy to hear our customer support team is hitting the mark!

5 / 5 Share

Oct. 27, 2019

Been using Yotpo for a couple months now. Customer services was fairly quick and able to help me when needed. The dash is simple and easy to ease. I wish the widgit was better looking and able to customize it further.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2022

The Yotpo app and the people that support it are all 5 Stars! Always works, my customers respond well and it improves the conversions. Thank you Yotpo Team. Thank you Nick S.

Using app

Over 4 years

Total reviews

11

Average rating

5.0

Developer Reply

Hi there! Thank you for taking the time to leave a review. Happy to hear you're seeing the benefits of Yotpo and looking forward to growing with you.

5 / 5 Share

Oct. 26, 2019

Great addition to any website, easy to setup and use. Backed up by a quick and efficient support team.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for such a glowing review! We really appreciate you taking the time and are happy to hear our customer support team was able to help.

5 / 5 Share

Oct. 24, 2019

The support team is amazingly fast and super helpful. Would recommend! The reviews are really well presented on site.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for leaving a review, happy to hear our customer support is hitting the mark!

5 / 5 Share

June 14, 2021

James was very helpful and handled my request to transfer a review from one product to another. We got cut off in the chat, but he promptly emailed me to finish the task.

Store

Aceva

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for leaving a review! We're really happy to hear our team was able to help get everything up & running smoothly and will be sure to pass on the kind words to Paulo.

5 / 5 Share

Oct. 24, 2019

I use this app to display customers' product reviews and ratings on my YouTube merch and music production store. So happy about the functionality and the support they offer! Pauline helped me a lot for the migration of the product ratings from my previous product page to the new product page, and also helped me set up the display of stars rating in the collection page. 5 stars app, 5 stars service, highly recommend it!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to write a thorough review! We really appreciate it. Happy to hear our customer support team is hitting the mark and you're enjoying using Yotpo!

5 / 5 Share

Oct. 24, 2019

Yotpo has been a great tool for us & the support team is second to none. So helpful in getting us setup.

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to leave a review. We're so happy to hear our support team was able to get everything up & running smoothly!

5 / 5 Share

Oct. 22, 2019

Thank YOU yotpo for helping our business grow. You app is awesome. Your support is great and helpful We are always getting new business because of the reviews we have received thanks to this great app.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank YOU for such a wonderful review! We're thrilled to hear you're enjoying Yotpo and our customer support team was able to help out.

5 / 5 Share

Oct. 21, 2019

The app is very useful and the support is exceptional. I highly Recommend this APP without hesitation.

Using app

Over 1 year

Total reviews

12

Average rating

4.4

Developer Reply

Thank you for the kind words and taking the time to leave a review. We really appreciate it! Happy to hear you're seeing the benefits of Yotpo.

5 / 5 Share

Oct. 21, 2019

We use Yotpo reviews and love their solution. More importantly, they have an incredible support program. Super helpful agents and extremely fast to respond. Great team to partner!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the glowing review! We really appreciate you taking the time. Happy to hear you're enjoying Yotpo!

5 / 5 Share

Oct. 21, 2019

Customer service is great, they are so helpful and having customers submit a review is just easy!!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Easy, indeed! Thank you so much for taking the time to write a review, we really appreciate it. Happy to hear our customer support team is hitting the mark.