All reviews

Rating Breakdown

  • 5
    91% (6,425 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
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5 / 5 Share

June 7, 2021

I was having difficulty with installing the app on my store so I contacted support. Ronel was very helpful in getting installing the app and in quick time too.

Store

Kanvves

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2021

Great team of people who have helped us with some really difficult transitions in our business. Yotpo has allowed us to get closer to each customer with ExtremeMist. Nothing but gratitude and a round of applause to Eunice, Orly & James C. Thanks for the outstanding efforts from you and a host of others who've help us reach our goals!

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 7, 2021

thanks a lot for your patient and help. Trying you best to fix all the questions i have. Your good service makes me think that I should pick yotpo.

Store

WEMUG

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2021

Junalou was very helpful in assisting with account updates and made the process very quick and simple. Thank you for being efficient and helpful.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2021

Amazin customer service, very responsive, Junalouwas great, really helpful. Would defiantly recommend it.

Store

EVEO TV

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 7, 2021

I'm very happy with the app, the customer service is outstanding. I had help via a live chat with 'ed' he helped me download the app and answered any questions I had, very patient... i'm looking forward to using this app with my website. Thank you ed.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2022

Wow@ Lemuel help me do the setting for the Badge, Caroussel, and verify everything on my boutique . Fast and he know what its doing! Thank you so much!

Using app

About 1 year

Total reviews

9

Average rating

4.9

5 / 5 Share

June 6, 2021

great service from Yotpo! Today I met Anne and got great support! I would like to try this app now for my website!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2021

Mark is a great person! Thoroughly impressed with the speed and the help he gave. The review widgets look great on our site! Mark listened carefully and sorted out my review coding within minutes on my site. Thanks Mark :)

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We're happy to hear Mark was able to get you up and running smoothly.

5 / 5 Share

June 5, 2021

Rilu Jane was awesome, fixed our issue promptly and when asked to go a few steps further also executed these as requested with no issues at a all. I would not hesitate to recommend the service. Thank you very much :)

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review. We're happy to hear you had such a positive experience with our customer service.

5 / 5 Share

June 5, 2021

Gimbert listened carefully and sorted out my review coding within minutes on my site. Thoroughly impressed with the speed and the help they gave. The review widgets look great on our site!

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for leaving a review, we really appreciate it.

5 / 5 Share

June 4, 2021

This app is exactly what we needed to help with conversions. Lots of great testimonials poured in as soon as we installed it. Junalou was incredibly helpful in getting it all installed for us and answering all out questions. A lot of value on the free app!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We’re thrilled to hear that you’re already seeing the positive impact of Yotpo on your site.

5 / 5 Share

June 4, 2021

Anne in customer service was incredibly helpful and generous with her time. She followed up with me directly to provide additional information she did not have access to at the time of our live chat. Great service and very much appreciated!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving a review. We're happy Anne was able to help you with and get you up and running.

5 / 5 Share

June 4, 2021

Easy to install and use. It immediately started generating reviews on my preorders which means I'll be launching with reviews displayed on my site. Excellent support, too. I was unable to install the stars to my product page but support agent Radly did it for me quickly which was great and answered all of my questions. Highly recommend.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review. It's great to hear the installation went smoothly for you.

5 / 5 Share

June 4, 2021

Sheen helped me with everything i needed and now my website is working perfectly, the app works perfect, thank you.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review, we appreciate it.

5 / 5 Share

June 4, 2021

Yotpo's customer service has been phenomenal every time I use it. Today I worked with Radly, and they helped me out on a couple different questions. A great service with great customer service!

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review. We're constantly working on improving our customer service and we're glad to hear we hit the mark for you.

5 / 5 Share

June 4, 2021

Don was patient, concise, and helped me every step of the way. He makes me have high spirits as what's in store for my only store! WOULD LOVE TO WORK WITH HIM SPECIFICALLY AGAIN

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving a review. We're thrilled to hear you had such a positive experience with our customer service, and we will definitely pass on your kind words to Dan.

5 / 5 Share

June 3, 2021

I love this app ! I love the customer service especially from Ronel who was willing to answer all my questions quickly and successfully. I also needed the help of Sheen who was amazing and thorough. Sheen helped me when I was stuck. Customer service in this app is brilliant. I love all of the variety of uses. I highly recommend!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review. We are constantly looking for ways to improve our customer service, and are happy to hear that we have met your expectations.

5 / 5 Share

June 3, 2021

Outstanding service! requested support and immediately helped with my needs. The operator junalou was so professional, friendly and helpful.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving a review. We're happy to hear you had such a positive experience with our customer service.

5 / 5 Share

June 3, 2021

I dealt with Louanne who helped me transfer reviews from our old shopify store to the new one. Great service and done in a timely manner.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving a review, we really appreciate it.