Yotpo Product Reviews & UGC
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
7,026
chart
#1,039
All reviews
Rating Breakdown
Review RSS Feed
June 9, 2021
This app does everything I need it to do and they offer quick, efficient and super friendly service!
June 9, 2021
I needed help with the installation and general look for the app. Gimbert was a great help who answered all of my questions with pateience and importance. I really appreciate the work he did for me
June 9, 2021
good customer service! and an excellent app for new starter. Mark spent hours checking my theme code and help me installed the app, much appreciated.
June 8, 2021
The app works pretty well for Product Reviews, as well as for SEO. Plus, support is just great, they reply quickly and help you with custom integrations. In less than 30 min we had everything where we wanted without touching the code ourselves.
June 8, 2021
Love how this app collects and harvest reviews, it's very complete! Best of all their customer support is top level. I contacted the yotpo support and they helped me faster than any other customer support from other apps! Thank you Elven...where ever you are...!
June 8, 2021
Ronel was super fast helpful with responding to my request! Great app and easy to use. Very satisfied.
June 8, 2021
The app works very well I am mostly using it for collecting reviews and sending out mail to collect reviews. I had issues while setting up my account and the customer service was outstanding they had me up and running in no time.
June 8, 2021
I previously used a different app to collect reviews. Almost immediately with switching to Yopto, I started getting more responses. When I contacted Support to connect my reviews to my Facebook page, Junalou quickly helped with all my questions - and she even showed me some tricks that I was missing to make the widget even more effective on my site. I appreciate the "above & beyond" effort!
June 8, 2021
The Yotpo support team was responsive and quick to resolve my issue. Amazing experience from start to finish.
June 8, 2021
The Yotpo support team has been incredibly helpful whenever we needed assistance. Junalou and Ritchie were wonderful when helping us solve any issues. Great experience overall.
June 8, 2021
Great app, it is very easy to use app that works perfectly for us as a small business. Allows for easy communications with buyers.
June 8, 2021
Don't be inticed by their free plan or low priced plan. The moment you will have more sales , you are in trouble with yotpo. We were early yotpo clients for almost 4 years. Then they decided to raise their prices x10 and they removed us from their plan without any hesitation. They didn't grandfather our plan , just removed our plan and offered to pay $800 for the same functionality we had for $35. There are very good alternatives here for reviews. Don't use them.
Thank you for taking the time to leave your feedback. Please know that we completely understand your frustration and we apologize for the inconvenience. We have looked into your case and it seems like there was a billing issue which is why your account was downgraded. A customer support representative has reached out with a solution but sadly, we have not heard back from you. Please reach out to us at any time and we will be more than happy to assist you.
June 8, 2021
Ed was fantastic support and managed to help me even though I hadn't yet published my theme. Very helpful and efficient. Thank you
June 8, 2021
I don't have the patience to sift through all the help articles. Their 24/7 chat service is great and Mark was able to clarify things and get me up and running in no time.
June 8, 2021
Very easy to use, I love this app! Also, their customer support is great when I an issue, Orly, was there to solve my issue easily. I highly recommend this app.
Nov. 25, 2021
Donald has been super helpful with questions and concerns. We have used yotpo from the beginning of our business and it has really helped our business generate more reviews on a weekly bias. Easy to understand and helpful customer services team. Highly recommend.
June 7, 2021
We love Yotpo for our store reviews. Every time I've reached out for help on the chat I've had great service. Junalou and Ronel were very helpful in figuring out some issues we had. I highly recommend the app.
June 7, 2021
JamesYotpo gave me this evening. I was having difficulties exporting my csv report. He downloaded it for me. Very swift and helpful service.
Sept. 11, 2021
Thanks Kenneth! I've always had such a great experience with the chat support folks. Really helpful when you're burning the midnight oil.
Feb. 18, 2023
I've been using this app for over year and I'm very pleased with it. I had some questions about upgrading my plan and Allen has been very helpful via chat support.