Yotpo: Product Reviews App
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
4,512
chart
#327
All reviews
Review RSS Feed
Feb. 24, 2020
YotPo is a super-weird name, but honestly, it's working really great for us. Now, we did start with the premium plan and it was pretty costly, but we have since moved to Growth 100, then Growth 200, and that seems to be a sweet-spot for where we are at now. YotPo does everything and it's working really nicely for us.
Feb. 23, 2020
The application is the best of its kind. Very helpful for every business. Very good communication with social media and very good support. Whenever I needed some help, I got it right away
Feb. 22, 2020
Over priced when your orders increase. There's other review apps with the same functionality for 20% of the price.
Thanks for taking the time to leave a review, we're so sorry to hear about your experience. We've updated our pricing model in an effort to be more flexible, and are continue to evaluate it in an effort to most adequately serve each and every business at the different points in their journey. You can learn more by visiting our website. We understand there are a lot of reviews platforms out there and we hope you find the right fit! Thanks again for your feedback!
Feb. 21, 2020
It works well once configured properly. Needed some support and Bernard handled it promptly and effectively. Love this App so far.
Feb. 21, 2020
Yotpo has to be the best choice when it comes to reviews. Solid integration. Good support. And more and more other 3rd party apps are starting to play nice with them. If you're reading this, I really wouldn't waste any more time shopping for a review app. Get this one and move on.
Feb. 21, 2020
Hands down one of the best review apps out there that every shopify store should trial at the least. Apart from the product being so comprehensive, their customer support is also second to none, responses received within 24 hours and on point. Only drawback I'd say is their subscriptions are quite pricey especially when you move up the tiers.
Feb. 19, 2020
I am very happy on app and support. I found some issues changing our shopify theme and I have inmediate response and fixing
Feb. 19, 2020
Yotpo has the best support team. I had to import all my existing reviews and the team was very helpful! they answered my questions same day, helped me out quickly and showed me what to do exactly in order to have all the reviews imported correctly. Thank you Yotpo! I look forward to doing business with you!
Feb. 18, 2020
I had a question about Yotpo Reviews and being included in Google Snippets, the in app support is great and quick to respond.
Feb. 18, 2020
Fantastic product, and wonderful support!! Would highly recommend to anyone looking to build out a significant review portal...
Feb. 18, 2020
I’ve had this app for several years and love it. Great outlet for customer reviews. I recently switched e-commerce platforms and Yotpo support (Neah) was so helpful with assisting & troubleshooting. Great service!
Feb. 14, 2020
Yotpo is very deceiving. We have numerous shipments we make for sample orders (zero dollar), and numerous wholesale orders to hundreds of national chain outlets, where there is NO email provided for the orders. Yotpo charges you for fulfilled orders, not per emails sent for reviews, thus, you will be overcharged for every order you process. I discussed them charging based on email requests for reviews, and they stated they would implement that, that was 4 months ago. I have given up as I run out of "fulfillment credits", not requested review credits halfway through every month. Buyer beware! We have finally given up on Yotpo in lieu of a better review app that works better with google product reviews and charges based on their performance, not based on your fulfilled orders. If you choose to be charged for your fulfilled orders, even if half of those have no interaction with Yotpo at all, then feel free, otherwise, find another review app that charges you on their actual performance. Its like a marketing company telling you that their bill will be based on your overall sales only and not the effectiveness of their marketing. Its very deceptive.
Feb. 14, 2020
Customer support provided a very quick response and fix to an issue we had, but didn't know how to fix ourselves.
Feb. 14, 2020
Love the app - does so much and so easy to use. Plus, customer support is fast, friendly and very helpful. I definitely recommend this to all.
Feb. 14, 2020
App is easy to install and works well. I needed help importing reviews, customer service was very helpful and quick! Thank you!
Feb. 14, 2020
Once again i was super pleased with the help and customer service I received from Yotpo. i was even happier as I got to deal with Diane again for a new client and she greatly helped me with mass amazon review imports and also adding code to a theme which was custom made. Yotpo is without a doubt one of the best apps to integrate with your store and the customer service is even better!
Feb. 12, 2020
Great and immediate help from their support center in live chat. I spoke with Jo, she handled the situation on the spot.
Feb. 11, 2020
Caroline from Yotpo was extremely helpful. I'm not great at these things but she helped set this up in no time at all. Great communication and very fast with technical help. Highly recommend! Thank you so much.
Feb. 11, 2020
I had a good experience with the Yotpo customer support team, they made it quick and easy to resolve the issue I was having.