Yotpo Product Reviews & UGC
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
7,025
chart
#1,039
All reviews
Rating Breakdown
Review RSS Feed
June 10, 2021
i chatted with Elven to help me configure my reviews to my migrated site and everything went well quickly...thanks
June 10, 2021
I contact Yotpo because I was unable to upload my reviews and she was super helpful to get me through the process until I can upload the reviews to my page. So attentive and helpful.
June 10, 2021
I contacted Yotpo because I didn't realize the app was uninstalled. I had a few questions about setting my account up. So, I decided to chat with them. Rep Radly assisted me instantly. He was a pleasure to work with. I highly recommend Yotpo!
June 10, 2021
Lots of good features and very responsive over chat, very easy interface to use and not a big learning curve.
June 10, 2021
I've been using this app for a few months. I mostly chose Yotpo because they were the cheapest option that is also verified by Google. I wish they offered the Google Seller Ratings & Google Shopping Ads in the Growth plan.
June 10, 2021
GREAT customer service. Very fast and nice. I didn´t know how to install it and they did it for me. nice!
Sept. 18, 2021
UPDATE: Once again, fantastic, personable, instant help/service & support from the Yotpo live chat agent (Eunice this time). Just can't fault them. I've used Yotpo for a few years, and when I moved my shop from GoDaddy to Shopify, my non-techy, non-spread-sheety brain REALLY struggled to migrate my reviews and get my Yotpo properly set up for nobookswereharmed.co.uk I reached out to Yotpo's live chat service, and can't express how helpful and patient every single Yotpo representative was. It took a number of weeks, dozens of live chats and a silly number of emails to get the problems (caused by me!) sorted, and all the way through, staff remained polite, helpful and empathetic, and even though they and I all knew it was all MY fault, no one ever expressed exasperation with me. Reviews are SO important to instill confidence in potential new customers, especially for a tiny business such as mine, and I'd have been so upset if I'd had to lose 6/7 years of glowing reviews. Can't recommend Yotpo enough, and THANK YOU again to any staff who read this review ♥
June 10, 2021
Great customer support through Live chat while we were setting up the look&feel of the reviews widget. Thanks a lot to Manny.
June 10, 2021
Customer support is extraordinary, have not met any livechat support as exceptional as Yotpo's. Helped migrate Yotpo into our new Shopify theme manually while on the livechat.
June 9, 2021
Good customer service and it was very quick to change my store email. I appreciate Orly helping me on chat. Thank You
June 9, 2021
Orly helped me with a tab, he was kind, giving a quick anwer to my request. This is the second time I receive help from Yotpo team.
June 9, 2021
Junalou helped me with an issue I had regarding the placement of the review and answered all my other questions along the way. Very professional, patient, and helpful. I highly recommend.
June 9, 2021
I was struggling with some technical glitches with the app but Anne in chat support was super efficient, patient and helpful. She's an asset to the team and I'm so pleased to have come across her help! Thank you Anne x
June 9, 2021
Yotpo has been a great app for our DTC business. We have been pleased with the features and customer service provided to us!
June 9, 2021
I am using Yotpo's review app and when I was testing the site, I ran into a snag with my settings. It was not problem though! I went to the Yotpo chat and within seconds a Customer Service representative was helping me. I had Junalou, and they were fantastic. Junalou quickly identified the issue and fixed it. Junalou went above and beyond when I asked if there were any other setting changes they recommended and they made a another recommendation and change to the star rating options. I was very impressed with the fast, helpful service. I am very happy I choose Yotpo as my review app extension for Shopify store!
June 9, 2021
Customer service is fast and hassle free. The service is smooth and straightforward. My advisor was helpful.
June 9, 2021
Their customer support is really fast and friendly, and every time i need something they're happy to walk me through the steps. The free version is good on its own, but I can definitely see the value in upgrading.
June 9, 2021
The customer service replies fast, friendly and effectively. Ronel answered my questions with patience and understanding.
June 9, 2021
Customer Service is fast, friendly, and responsive. Anne helped me solve a problem in no time flat. Integration with the site is easy if you have some coding experience, otherwise, you may need some assistance, but once loaded, works very well.