Yotpo: Product Reviews App
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
4,508
chart
#287
All reviews
Review RSS Feed
Sept. 28, 2015
Reviews are critical to our business and Yotpo offers the best review system we've ever tried. I consistently get new reviews everyday.
Sept. 19, 2015
I have liked very much what I've been able to use via the free version of Yotpo. The premium plan seems to be what I'd really like to work with but the price is outrageous. I would give 4.5 stars if their cost for other features were more reasonable. Small business, in my opinion need the marketing and social media representation that Yotpo offers, but the cost is outrageous. Maybe if we could pick and choose what features we would use the most and get the most out of..maybe an "la carte" option...as for functionality and getting exactly what they said we would get with the free plan, we like it and it is helpful, seamless, and user friendly.
Sept. 12, 2015
Great app and love getting all of our reviews! Using the free version and love it!
Sept. 9, 2015
I would definitely recommend using Yotpo to effortlessly grow your e-comm business. It makes a huge difference to our sales when reviews are posted on our social platforms. Another plus is the great support we get when we ask a question or need any info or advice.
Sept. 9, 2015
Been using this for over a year now and its really making my site look popular. Also sends reviews direct to my facebook page.
Sept. 1, 2015
This is one of the must have apps, Few options i think its still missing, but overall,with the beautiful review section for products & website its a very nice plugin, few limitations on customization, Thanks Yotpo for such a beautiful plugin and specially for free :) Cheers
Aug. 27, 2015
Easy to install and great UI! Didn't have problems tweaking settings. Great app!
Aug. 25, 2015
Not sure how this is such a high rated app. It is very glitchy and support is almost non existent. We waited over 2 weeks to have reviews imported from old site and still nothing. Why can't we import a simply csv rather than wait for someone else to do (or not) it?
Aug. 19, 2015
This app works really well in terms of what it does - but it's not UK compatible. I stopped the premium service as the dates could not be customised into a UK format. I will look at an alternative because I don't want emails sent to my customers with US dates on them. I have followed up with YOTPO and they can't amend this feature. If at some point they do, I would consider using it again.
July 26, 2015
Excellent application, even in free mode. Does exactly what it should do - you can adjust when it will ask your customers to write a review, you will have control over what is published and what is now. Easy integration in Shopify platform. Great customer service too.
July 18, 2015
team was very responsive in helping me switch from another review platform. overall very good. i wish it were slightly prettier/cooler looking. :)
July 16, 2015
A must have app. Makes getting reviewed by verified buyers very easy & automated. The only thing that I do not like about the app is that there is no way to automate sending review requests after the product is delivered rather than X days after shipping. But, overall a great addition to the Jewelove store.
July 13, 2015
edit: the actual app is great it works with no issues, it's very sleek and it's free, can't really go wrong with it but there are a few things to be careful about: works well, but it does put the customer's name in the review and people are complaining about that... don't think there is a fix. that aside, the free version is great BUT you can't search your reviews without premium this means if customers are leaving fake 5 star reviews taking jabs at your store, you may not see them if you get a lot of reviews, it's probably worth subscribing to if you have tons of reviews, some customers do not seem to want to email support with their frustrations if they can sneak in a 5 star unhappy review so be careful and keep an eye on all your reviews
July 2, 2015
Installed it and settings and dashboard was down. Had no control, so it auto-published some really bad reviews to the site and I couldn't edit or remove - despite having fixed everything with the customer and both of us wanted to change it! + the graphical layout was clonky and not to pretty. Deleted the app, but found it very hard to remove from frontend. Sorry, not at all a fan.
Feb. 16, 2022
I have been with Yotpo since 2015. I am disappointed to find Yotpo doesn't compare well with reviews.io, they offer a more comprehensive package for a cheaper price. i.e custom questions, customer images and Google rich snippets. I tried contacting support but a robotic support agent didn't reassure me.