All reviews

Rating Breakdown

  • 5
    91% (6,428 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 25, 2021

Excellent. I had fantastic help from Manny to get the app set up and running in my store. He installed the widgets for me, which would have been huge stumbling block for me otherwise. I'm really impressed with the level of customer service which has been above and beyond. Now to just wait for all those 5* reviews to come rolling in!!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2022

Yotpo was great, but had to remove the app because my theme has change and has a reviewer that's more custom to it. Daniel was great in getting me my CSV to transfer over to my new theme. This is a great company and their app is AMAZING!! much success to you! Update: Yotpo is one of the best review Apps out there. There customer service is prompt. Manny just helped me with my reviews. I didn't realize I made a change that would affect the viewing of my reviews and Manny resolved it. Great service.. very happy!!! So far so good with this review app. I like they will be expanding with more options. So far, this app is for all merchants to show case their reviews. I recently update my theme and thought I lost the reviews, but it's still held for you by Yotpo.

Using app

Over 3 years

Total reviews

24

Average rating

4.8

4 / 5 Share

March 25, 2021

This app is easy to use. I needed some customer service and YOTPO-Anne did a great job resolving my problem.

Using app

About 4 years

Total reviews

1

Average rating

4.0

5 / 5 Share

March 25, 2021

Anne really helped me when I switched platforms and my reviews wouldn't appear on my site. Love the app and their staff!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2021

Manny was very helpful with my request today and went above and beyond to make changes to my site to ensure a smooth and clean user experience. I really like the free plan as a small brand which helps gain customer trust!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2022

I'm enjoying Yotpo - particularly my customer service experience with Allen This is a big expense for my small business but so far we are seeing a great ROI.

Store

SWAIR

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 27, 2023

The App does everything I need for my Onlineshop and even if I have special wishes concerning the functionality or the layout the Yotpo support, like Manny, is always there to help me in a quick and very friendly way. Today Allant M. was very helpful and quick in moving the review bar on my homepage. Such a great and really helpful support! My full five stars recommendation! Today another request was solved very quickly by Nick. :-) John G. helped in October 2023. He did a great and quick job updating all widgets on my site. Very positive communication! Fully recommended :-) 5 stars!

Using app

Over 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 25, 2021

Many thanks to Rilu Jane and Yotpo team for a prompt response and solving my issue. Good app gives functional reviews collection and showcase. It's supported by great people. Much pleasure to work and communicate with!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2021

With the help and guide of Elven, I got the knowledges of how to publish and collect reviews, which will do greater help for my store. Star rating will be a best effect to customers.

Store

Uc&M2

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2021

Great service and customer service. I'm from Chile and was a perfect attention. Mister Sheen of growth support make a great job. excellent product!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2021

The customer service is great, and I really love the app, easy to use and good image to the site!! Also the customer service is very helpful, Sheen was fast and really efficient.!

Store

PAVIAMX

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 24, 2021

Their customer service is very thorough and prompt! Love that their live chat is there to help whenever I can't figure something out

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2022

Excelente servicio, Ronel R me ayudo con todo lo que necesitaba aun teniendo un plan gratuito por ahora

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 26, 2024

Reviews are key to our business success. Big thanks to Donel, Evan and Ronel for the tailored support - boosting our online presence, and to Jeorge Kenneth V for handling our reviews so well. Your great customer service doesn't go unnoticed. We're impressed with YotPo's system and are thinking about upgrading soon. Thank you.

Using app

About 3 years

Total reviews

11

Average rating

4.5

5 / 5 Share

March 24, 2021

I worked with Junalou and the service provided was 5 stars! Junalou helped me figure out what was wrong with my account and then fixed it for me. Quick, easy, simple. Thank you!

Using app

16 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 18, 2021

Eunice has helped me today by getting the reviews showing on my products after I changed theme and lost them! I'm very grateful for the quick and thorough response.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 24, 2021

Fantastic customer service, they went to great lengths to help me. Special thanks to Sheen who really helped me out. Great app and great service team.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2021

Just got off live chat support with Gimbert. I've contacted Yotpo a few times since I'm new to their app and the customer service team is always so helpful. I love the app and as a small business owner I find it very productive and useful on collecting reviews for my store. Review Update* Sheen from the Yotpo customer service team has been working alongside with me on an issue with a 3rd party app that I needed blacklisted. Sheen was extremely communicative and listened to my needs as a consumer using this app and went above and beyond to help fulfill them. Thank you so much!

Using app

About 1 year

Total reviews

3

Average rating

5.0

4 / 5 Share

March 23, 2021

The Yotpo support team is wonderful! There were a few things I couldn't connect with my Shopify store and Sheen was super helpful in getting it done. You definitely need a little bit of coding skill for this app and luckily their team is great.

Using app

8 months

Total reviews

1

Average rating

4.0

5 / 5 Share

March 23, 2021

I had help from Manny to set up the reviews on my website. I had the best help ever, never imagined I would get such amazing service. Thankyou so much Manny!! Would recommend to anybody

Using app

6 months

Total reviews

1

Average rating

5.0