All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,380)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 13, 2023

I have been using this app for over 6 months. It's very user friendly and the support is quick. Special shout out to Ruzsel J for helping fix my widget issue. It literally only took 10-15 min from request to resolution. Highly Recommend.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 13, 2023

Ruzsel J helped me right away and fixed an issue I was having integrating Yotpo with my shopify store. Great customer service! Solid app too!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Dec. 13, 2023

Rhenant was super helpful!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share

Dec. 12, 2023

Ruzsel J helped me perfectly and quickly

Store

MyQ

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Dec. 12, 2023

Great product support - Joian Z really helped me and was able to help me immediately while others failed to.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 11, 2023

Awesome company. Rhenant was great!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Jan. 5, 2024

Rhenant is fantastic. I was very frustrated trying to add the carousel to my website and through chat Rhenant did it in a matter of seconds. I added him as a collaborator and once he was on my website he changed my widgets to a beautiful blue and added the carousel. Such a great service. Everything I asked him to do was done in no time. It is very comforting to know that if i need help again and I sure I will when I upgrade my plan that someone like Rhenant (a real person is there to help me). My star rating is 100 not just 5. thanks Rhenant

Using app

Almost 3 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Dec. 28, 2023

Rhenant provided me with outstanding support thank you !!!!! I had a further review with John this afternoon (28th Dec) who was excellent in solving 3 issues I had

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share

Dec. 9, 2023

Excellent support from Angelo to plug in Yotpo Referrals as part of our regular plan. We had been paying through the nose for Referral Candy now we have something as good if not better without any additional charges to our plan. Angelo in support was patient and we had a great screen share meeting to activate everything. Yotpo is more than a review plaform. Explore their functionality. We are lifetime users of this platform.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Dec. 7, 2023

Good app! I would love if they would ask the client in which language they want to communicate so they can have the choice. My clients are mostly English but I do have some French speakers too.

Using app

8 months

Total reviews

3

Average rating

4.3

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Dec. 6, 2023

I had an excellent experience with Reviews. I have been using reviews for quite a while and was happy with it but when i needed technical support Jeorge Kenneth V went above and beyond. He was extremely courteous, patient and completely answered MULTIPLE detailed questions I had to make my reviews widgets work much better. Very happy, totally recommend yotpo for small businesses like ours!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 6, 2023

John G has been really helpful and knowledgeable about the solution~ highly recommended!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 4, 2024

Joian Z was great and responsive and handled my issue quickly.

Using app

About 2 months

Total reviews

3

Average rating

4.3

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Dec. 6, 2023

Its VERY expensive, but customer service is great. Would request option to send whatsapp msgs to collect review.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Dec. 5, 2023

レビューウィジェットが表示されない問題がありましたが、速やかに対応していただけました。 ありがとうございました。

Using app

20 days

Total reviews

4

Average rating

4.5

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Dec. 4, 2023

EXCELLENT service by Ruzsel J & Keano M. Thank you so much for resolving my issues!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Dec. 4, 2023

Joian Z, has always helped me out configuring and updating things around when I feel lost. TY Yotpo Support.

Using app

About 3 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Dec. 3, 2023

Rhenant from Customer Support offered really great help today with the initial setup of the app. He was very fast is fixing small design glitches and making sure the app is fully up and running with our desired customisations in place.

Store

Mayie

Using app

About 4 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Dec. 2, 2023

Support will do their best to help! Perfect!

Using app

About 15 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 9, 2024

Yotpo has a top-notch tech support. Rhenant has been very helpful with our technical issues. I highly recommend this App to anyone who needs a customer/product reviews App. Jackie AlTerra Retail

Using app

7 months

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.