Yotpo: Product Reviews App for Shopify

Yotpo: Product Reviews App

Build trust and boost revenue with product reviews & UGC
Rating
4.8
Feedback
4,637
Reviews
Chart
#80
Shopify

All reviews

5 / 5 Share
Feb. 13, 2024

excelente soporte quería importar mis reseñas de mi sitio anterior y me ayudaron. Responden rápido y muy buena app para reseñas. Tengo muchos años usándola. La recomiendo.

Store Using app Total reviews Average rating
Bota el tio 4 months 2 5.0
Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share
Feb. 12, 2024

I just installed the app recently, and I had a bit of trouble setting it up. However, Ruzsel J, was extremely helpful and fixed my concerns in less than 5 mins. Very proactive customer support.

Store Using app Total reviews Average rating
olarsgrace About 14 hours 8 4.9
Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share
Feb. 11, 2024

Daniel was very helpful and addressed my request professionally and was super quick in getting everything set up the way I wanted it. 5stars!!

Store Using app Total reviews Average rating
Driven Gym Apparel About 1 hour 2 5.0
Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share
Feb. 10, 2024

The app does what I need it to do at this point. My store is very very young and the free portion works good for what I need. But I had a demo call with Gal Baum and he really helped out a lot by walking through the app step by step with me, and going over all the features. Very professional, very thorough, and understood exactly what to do for my needs.

Store Using app Total reviews Average rating
Up & Coming Apparel™ About 2 months 2 5.0
Developer Reply

We appreciate your feedback, thank you!

1 / 5 Share
Feb. 9, 2024

I installed Yotpo thinking I'd set it up later the next day. When I got to it the next morning I found it had already emailed review requests to my subscribers without my knowing. I lost a handful of subscribers because I didn't even get to brand the emails going out or manage the communication. And there's no way of pausing it other than uninstalling the app, which takes 48 hours for Yotpo to get around to doing.

Store Using app Total reviews Average rating
Wry Baby About 1 year 1 1.0
Developer Reply

Thank you for your feedback — we're sorry to learn that you're experiencing difficulties with our Reviews product. Our support team has contacted you for a product call, but we have not heard back. Please reach out to us so that we can better understand the issue and provide assistance.

5 / 5 Share
Feb. 9, 2024

Großartiger Support! Mein Problem wurde schnell und unkompliziert gelöst. So einen Kundenservice wünscht man sich! Sehr zu empfehlen. Darüber hinaus bin ich mit der App ebenfalls sehr zufrieden.

Store Using app Total reviews Average rating
Kotenkram 2 days 5 4.2
Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share
Feb. 7, 2024

Customer service was super helpful and went above and beyond from the jump to help resolve the issue. It took a while to reach someone, but once I did it was great. The wait time in the queue I assume is because of Shopify removing it's Product Reviews App.

Store Using app Total reviews Average rating
Werner Paddles About 4 hours 4 5.0
Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share
Feb. 7, 2024

Excellent customer service! Arven helped me get the Reviews integrated into my website and answered all my questions.

Store Using app Total reviews Average rating
Rooted In 7 days 6 5.0
Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share
Feb. 7, 2024

Great and very fast respond from support team - I was helped by Doner and his assistance was super effective and immediate.

Store Using app Total reviews Average rating
myskinbcn About 23 hours 1 5.0
Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share
Feb. 7, 2024

Very satisfied with customer support! They helped with in-depth website issues just in time for our store to launch! We are extremely appreciative of the free-plan for fresh new businesses and will be sure to use and recommend them in the future! Huge thanks to Joian with the support!

Store Using app Total reviews Average rating
Trending Trimz About 2 months 1 5.0
Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share
Feb. 7, 2024

Great service and Ruzsel helped us immediately with the repositioning of the widget.

Store Using app Total reviews Average rating
Pettsie About 1 hour 1 5.0
Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share
Feb. 6, 2024

Excellent customer service! Daniel P helped me out tremendously!

Store Using app Total reviews Average rating
Eldorado Coffee Roasters Over 5 years 2 5.0
Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share
Feb. 6, 2024

I am not a tech-savvy person and working with code is very intimidating. Jeorge was extremely helpful, professional, and a joy to work with. He made it extremely easy to install the app and all it's features onto my website.

Store Using app Total reviews Average rating
MCREY MOTOCROSS CO. About 4 hours 3 5.0
Developer Reply

Thanks for your feedback, we really appreciate it.

1 / 5 Share
Feb. 6, 2024

complicado de usar. no es clara las opciones y las reseñas no aparecen

Store Using app Total reviews Average rating
CALZADO VICTORIA About 1 hour 2 1.0
Developer Reply

We're sorry to hear that you're experiencing issues with our product. We have tried looking for your account with us and can't seem to find it. We encourage you to reach out to our support team so that we can better understand the issue and find a solution.

5 / 5 Share
Feb. 6, 2024

Great service!

Store Using app Total reviews Average rating
Floating Pearls Over 8 years 4 4.8
Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share
Feb. 6, 2024

Thank you Ruzsel for your help and appreciate your call to explain me everything in detail.

Store Using app Total reviews Average rating
Shralite About 1 hour 2 5.0
Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share
Feb. 5, 2024

Great app and great customer care. Thank you to Rhenant for assisting me :)

Store Using app Total reviews Average rating
Planet Charms 11 months 4 5.0
Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share
Feb. 5, 2024

It's an excellent app and the support team is amazing

Store Using app Total reviews Average rating
Lani.mx Over 3 years 4 5.0
Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share
March 12, 2024

John G helped our team with our task. He was a huge help!

Store Using app Total reviews Average rating
Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share
Feb. 4, 2024

John G was a great help

Store Using app Total reviews Average rating
OliWorks 13 days 1 5.0
Developer Reply

We appreciate your feedback, thank you!

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