All reviews

Rating Breakdown

  • 5
    91% (6,411 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (206 ratings)
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5 / 5 Share

June 22, 2023

They were so so so good and helpful! the support it amazing and Allen M personally helped me going above and beyond to get it working for me. Cheers again! Kristian

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2023

Well... Yotpo sets the bar high with impeccable customer service (shout out to Ruzsel J) and a seamless Shopify app experience! Their prompt and helpful support team ensures smooth sailing, while the app's user-friendly interface simplifies the process. A five-star choice for outstanding service and effortless Shopify integration

Store

Zelace

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2023

We've been using Yotpo for some years. Always happy with the great & professional service they provide. Helpful with any issues... 'John G.' recently solved a coding feature we wanted changing on our homepage quickly & smoothly.

Using app

About 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 21, 2023

I had a problem with integration and a small error that ruined my theme. Ruzsel came on board in less than 5 minutes and fixed it for me with a big smile. Highly recommended.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2023

I had a question about importing reviews. A bit technical. We changed our products to bundles and wanted to transfer our reviews. Ruzsel John N from support helped me quickly, clearly and was social in the chat. I want to thank support and especially John for the great support and help.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2023

I was trying to export our reviews because I'm considering shifting platforms and Ruzsel John was very fast and efficient to help me do something I should have been able to do myself. Cheers!!

Using app

About 7 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 20, 2023

Customer support was amazing Kenneth John M helped me quickly with everything and the app is just brilliant!! I was also supported by Allen M and she was very helpful and is resolving a bug for me and will keep me posted through email

Using app

About 22 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

June 20, 2023

Great product and very helpful support! Allen is the best. Really went the extra milew hen we needed to do a lot of tweaks when importing files from woocommerce.

Store

alequi

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2023

Outstanding app and outstanding support, I wouldn't hesitate in recommending YotPo to ecommerce store owners

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 19, 2023

SUCH an EASY experience to work with Kenneth John M! Thank you for helping me to set up my reviews carousel code. Thanks for the fast and patient service.

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2023

Arven has helped with identifying the gap of Yotpo reviews that I see online and help me troubleshoot. Thank you!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2023

John provided the best service throughout my review period. This was my first time using the YOTPO app and I had a lot of issues. All of these issues were resolved quickly. I can say that he is the best staff.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2023

Yotpo Support service is surprisingly helpful! Whenever I need support, there's someone who kindly helps through solving my issue. Thanks to all Yotpo members for today's support, especially John B.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2023

Reiner D was seriously amazing! He helped me get my reviews up, answered all my questions, and was so patient and nice! Highly recommend this app. There customer service is amazing. Thank you so much Reiner

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 18, 2023

Decided to choose Yotpo because it's a trusted review app that has a good reputation. Had some trouble while using the app, Kenneth John M from support was very helpful and helped me solve the problem efficiently.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 17, 2023

I needed help fixing an issue with installing my Yotpo Product Reviews widget. I worked with (John B.). He was awesome and able to help me fix the problem. It was a pleasure working with John.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2023

I recently started using the Shopify addon and I must say it has been incredibly useful for my online store. The addon provides a seamless integration with my existing Shopify platform, allowing me to enhance the functionality and performance of my store effortlessly. One of the standout features of this addon is its customer support (John B.). The support team has been extremely helpful and responsive whenever I encountered any issues or had questions regarding the addon. They promptly addressed my concerns and provided clear solutions, ensuring a smooth experience for me as a user. There is one important tip I would like to share for fellow users: remember to use the "Ctrl+F5" shortcut after making any changes or updates through the addon. This simple step ensures that any cached data is refreshed, preventing any potential display issues or discrepancies. Overall, I highly recommend the Shopify addon for anyone looking to enhance their online store's capabilities. Its usefulness and the helpful customer support make it a valuable addition to any Shopify user's toolkit.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate your feedback regarding our product and our Growth hero, John! We are delighted to provide you with the best customer experience everyday! Thank you!

5 / 5 Share

June 17, 2023

Joian Z. was very helpful :) I need to write 100 characters so I am just trying to fill characters thanks

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2023

Functionality is exactly what we need - there are some glitches now and then but customer support is always fantastic. Have worked with John B and Doner a few times now and have always found a very quick and simple resolution.

Using app

Almost 10 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 16, 2023

Yotpo is easy to set up and simple to use, but in those odd cases where you need a little help, Yotpo's chat support is just a click away. We're running into a lot of issues with an older theme and Daniel P, a member of Yotpo's technical support staff, has been a real lifesaver.

Using app

24 days

Total reviews

1

Average rating

5.0