Yotpo Product Reviews & UGC
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
7,011
chart
#1,069
All reviews
Rating Breakdown
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June 28, 2023
Excellent service! James from Yotpo helped me get the app installed instantly and it works great! Our theme is heavily customized and I expected it to be difficult, but James had it taken care of immediately.
June 28, 2023
I noticed our reviews were not publishing to our site even though I could see new reviews coming in through the Yotpo app. I reached out to support and had John G. assist me. He informed me that I had not added the Yotpo widgets and still had our previous reviews app widget active. John was super helpful and prompt with this fix. His help was very much appreciated and saved me a lot of time. He went the extra mile in making my experience as seamless as possible. Thank you, John!
Thank you for sharing your thoughts with us!
June 27, 2023
John B best support very good will always use this platform no matter what, thanks. so much for the support
June 27, 2023
Overall app works pretty well. Had an issue and Doner P fixed it right away for me. Great service! Hopefully it all works properly from here!
July 27, 2023
Joian Z was awesome! He helped me so much and was truly patient until he corrected all the issues we had. I'm so grateful! THANK YOU JOIAN!
June 27, 2023
very happy with application, its seamless, easy to use, looks great and has definitely help giving my site credibility
June 27, 2023
Awesome support experience with Allen M, I had an issue with display on my site and was bracing for a soulless and ultimately frustrating experience with an AI bot when i opened the chat, but I got a real person and he sorted everything right away - bliss!
June 27, 2023
quick reponse to my question - it was dealt with quickly. Thank you for your help. John B was the person who helped.
June 26, 2023
John B was very helpful in getting our reviews sorted out. Would recommend to app to others who are looking for an intuitive review platform.
June 26, 2023
Nice to speak to someone who wants to resolve the issue quickly and isn't distracted by other support calls. Thanks for a great service Ruzsel J
June 26, 2023
John B. was a huge help fixing a mess I made with my imported data. He was clear, quick and enthusiastic, even late on a Sunday night. Thanks John!
July 19, 2023
Super happy with the help I got from Warly. He solved every problem I had. Thanks! /Wilhelm
June 25, 2023
John B" really helped me a lot regarding my concern and provided me guidelines.Thank you very much for his kind help
June 24, 2023
John B was most helpfu! Patiently looked for the file in our theme where codes needed to be inserted for the Star Rating to show! Great support!
June 24, 2023
Really great experience with Yotpo so far! Support has also been great! Thank you Rhenant for all the help!
June 24, 2023
Had an issue with the reviews not displaying on our site, and quickly without any hesitation, Nicole in support fixed everything. VERY HELPFUL!!!! MIstakenly our team never added the javascript to our shopify theme to make everything work, Nicole pointed this out and put the correct code into our site and all our reviews showed up. Thank you again for all your help Nicole.
We appreciate your feedback, thank you!
June 23, 2023
I had some questions so contacted with support. One of support guy named James replied immediately and answered for all of my questions kindly. So I fixed all issues within a few mins by James's support. He is really professional and so kind. Thank you, James. Don't hesitate to use this app. Highly recommend.
June 23, 2023
We use YotPo on Fumetsu.com for reviews only. Customer support is good (thanks Allen M) The only suggestion i would have is the admin section speed could be improved.
June 22, 2023
The content of the question was not resolved due to the problem on our side, but Mr. Ronel responded politely.
June 22, 2023
Doner P very good support. Very helpful and do thing very fast. Best review app you can find in shopify store .